Constant lag spikes from AU server

+1

problem with aus servers atm.

Major lag here in Tasmania also. Unplayable with spikes hitting 3000ms.

This is a repost from the other thread.


I've been having exactly the same issue.

All town and hideout instances latency spike to 300ms continuously. When I enter any of act maps, I get the same high latency. If I go back out to the previous act maps and re-open a new instance my latency is back to my normal 16ms.

Australian Realm.

Update: Heist is completely impossible to run, as you I can't open multiple instances!!

Same here, Brisbane based, with iinet fibre having this issue all night.

When I get an instance on 135.90.96.186 my game is rock solid 19ms, smooth as butter.

When I get an instance on 103.1.213.197, its unplayable ping spikes from 100-7000ms
every 2 seconds.


2024/04/03 20:40:41 5435671 ca3a6a3d [INFO Client 2704] Connecting to instance server at 103.1.213.197:6112
2024/04/03 20:40:41 5435812 ca3a50f6 [DEBUG Client 2704] Connect time to instance server was 125ms
2024/04/03 20:40:41 5435921 1186a061 [DEBUG Client 2704] Generating level 78 area "MapWorldsConservatory" with seed 561307985
2024/04/03 20:40:41 5436531 f22b6989 [INFO Client 2704] Tile hash: 176646882
2024/04/03 20:40:41 5436531 f22b6988 [INFO Client 2704] Doodad hash: 805394220
2024/04/03 20:40:42 5437203 11874a0d [DEBUG Client 2704]
2024/04/03 20:40:42 5437546 cff94598 [INFO Client 2704] : You have entered Conservatory.
2024/04/03 20:40:43 5437765 327589f0 [INFO Client 2704] [SHADER] Delay: ON
2024/04/03 20:41:24 5479171 cff94598 [INFO Client 2704] Tujen, the Haggler: Local! Need your aid!
2024/04/03 20:42:47 5562625 cff94598 [INFO Client 2704] Tujen: Ha!
2024/04/03 20:45:33 5727734 88a9050a [DEBUG Client 2704] Got Instance Details from login server
2024/04/03 20:45:33 5727734 327589f0 [INFO Client 2704] [SHADER] Delay: OFF
2024/04/03 20:45:33 5727734 ca3a6a3d [INFO Client 2704] Connecting to instance server at 135.90.96.186:6112
2024/04/03 20:45:33 5727781 ca3a50f6 [DEBUG Client 2704] Connect time to instance server was 16ms


tracert 135.90.96.186

Tracing route to ba.60.5a87.ip4.static.sl-reverse.com [135.90.96.186]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms ARCHER_VR1600V [192.168.1.1]
2 1 ms 1 ms 1 ms 10.20.23.8
3 2 ms 2 ms 2 ms 60-240-241-83.static.tpgi.com.au [60.240.241.83]
4 2 ms 2 ms 2 ms be300.bqueebrdr11.aapt.net.au [203.219.107.210]
5 2 ms 2 ms 2 ms Bundle-Ether16.cha-edge902.brisbane.telstra.net [165.228.23.17]
6 4 ms 3 ms 1 ms bundle-ether11.cha-core30.brisbane.telstra.net [203.50.11.142]
7 15 ms 17 ms 15 ms bundle-ether5.hay-core30.sydney.telstra.net [203.50.13.157]
8 14 ms 15 ms 15 ms bundle-ether1.ken-edge902.sydney.telstra.net [203.50.11.97]
9 15 ms 18 ms 14 ms sof1522705.lnk.telstra.net [139.130.197.166]
10 * * * Request timed out.
11 15 ms 16 ms 15 ms 7f.10.35a9.ip4.static.sl-reverse.com [169.53.16.127]
12 16 ms 17 ms 15 ms 87.76.5a87.ip4.static.sl-reverse.com [135.90.118.135]
13 16 ms 15 ms 16 ms ab.76.5a87.ip4.static.sl-reverse.com [135.90.118.171]
14 15 ms 14 ms 14 ms ba.60.5a87.ip4.static.sl-reverse.com [135.90.96.186]

Trace complete.

tracert 103.1.213.197

Tracing route to 103.1.213.197 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms ARCHER_VR1600V [192.168.1.1]
2 1 ms 1 ms 1 ms 10.20.23.8
3 14 ms 14 ms 14 ms bri-pow-que-crt3-be-100.tpg.com.au [60.240.241.1]
4 14 ms 14 ms 13 ms syd-apt-ros-crt1-be-50.tpg.com.au [203.219.107.74]
5 14 ms 14 ms 15 ms 203.29.134-45.tpgi.com.au [203.29.134.45]
6 14 ms 14 ms 14 ms 203-219-107-182.static.tpgi.com.au [203.219.107.182]
7 14 ms 14 ms 13 ms ae1.3508.edge4.Sydney1.level3.net [4.69.208.202]
8 118 ms 122 ms 116 ms 8.245.134.22
9 122 ms 122 ms 118 ms 206.148.24.111
10 118 ms 118 ms * 206.148.24.113
11 116 ms * 119 ms 206.148.24.117
12 * * * Request timed out.
13 115 ms 118 ms 119 ms 223.165.7.209
14 116 ms 120 ms 118 ms 103.1.213.197

Trace complete.

Resetting the instance isnt really viable as I'm mapping...

Game is unplayable.

++ about 3-4 hours now of lag

Came to forums to post this also..
Between 200 and 2000ms latency on poe servers. Sydney Aus.
4ms to telstra via speedtest.net
Servers must be pooping themselves.

TPG's routes into GSL are definitely cooked.

Traceroute from my machine and TPG's looking glass both show traffic routing via 8.245.134.22 (AS3356 Level3, based in the US). Similarly poor results from Perth into the Singapore servers.

Unfortunately, as this is a TPG/GSL issue, there's not much GGG can do beyond raise the issue with GSL who will need to work with TPG to figure this issue out.

I'm fortunate enough to be a network engineer at an ISP that uses TPG on the back end for some services. I've raised the issue with their NOC, so I guess I'll see what they come back with...

For now, I'm getting a somewhat playable ping (Like 70-80ms from Perth) to both AU and SG servers via my VPN, but I'd really rather avoid connecting to PoE in this way.

Same issue here, Aus servers going insane, 200ms to 20000ms

Started getting 100ms to 500ms spikes on AU around five hours ago.
Still unplayable due to the game pausing every few steps. :(