Latency-Spikes: Pingtest European POE-Servers vs. other European Test-Servers

this are the ping-results at 3pm and 4.30pm sent to the poe-servers from vienna to frankfurt, amsterdam, london and milan.
pings sent over a 5-10sec time period. ping average for milan 148, for frankfurt 42. frankfurts average seems not so bad but has also spikes every time i tested it.



this are my pings to frankfurt and milan test-servers at 4.30 pm. pings are between 20 and 30ms, max 39ms



as this is by no means an exact test it pretty much shows my experience with the poe-servers the last few weeks; every couple of seconds a latency spike that makes the game pretty much unplayable.

maybe someone else can verify this data from other destinations.

pictures in readable size:

https://i.ibb.co/1rbhysj/ping-poe.jpg

https://i.ibb.co/273S0Gv/ping-poe-moi2.jpg

That really doesn't help. We can't actually see your traffic, what nodes it's going through, what the latency etc at each node is, nor if there is any packet loss etc.

Use WinMTR like the stickies ask.

there are already endless mtr tests; and as said above its not a certified test.

but what it shows is; that there are severe lag spikes on the poe-servers compared to other test-servers. tests were made at the same time. no other traffic influenced the result. also i get the same results when i do the test again now (only much worse for the poe-servers as it is evening in europe), and on other testing sites like: https://pingserverstatus.com/poe.php

but dont take my word for it; log out of the game and make a test of your own.

https://imgur.com/a/s0GZCrR -> MTR to Frankfurt, the server I want to play on
https://imgur.com/a/S1OEJSr -> MTR to the "fallback" server I get forced on

Why is this IP the failover IP when Frankfurt is near max capacity and why do I only get that information if I check the games logfile?? Ingame it states "Frankfurt", while I'm actually connected to whatever that server is.
Tested from Vienna, probably the same issue as OP.

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SMumm wrote:

there are already endless mtr tests; and as said above its not a certified test.

but what it shows is; that there are severe lag spikes on the poe-servers compared to other test-servers. tests were made at the same time. no other traffic influenced the result. also i get the same results when i do the test again now (only much worse for the poe-servers as it is evening in europe), and on other testing sites like: https://pingserverstatus.com/poe.php

but dont take my word for it; log out of the game and make a test of your own.

No need, I don't have these spikes when I play but I admit that I only play in standard.....

GL Exile.

"

Biochemisch wrote:

https://imgur.com/a/s0GZCrR -> MTR to Frankfurt, the server I want to play on
https://imgur.com/a/S1OEJSr -> MTR to the "fallback" server I get forced on

Why is this IP the failover IP when Frankfurt is near max capacity and why do I only get that information if I check the games logfile?? Ingame it states "Frankfurt", while I'm actually connected to whatever that server is.
Tested from Vienna, probably the same issue as OP.

Sadly that is per game design of GGG where the local poE gateway can start making "play instances" on other gateways around the world without "telling the user" when they are close to max capacity....
And when this happens and your traffic uses "twelve" nodes, then you are fucked....

"

HanSoloDK wrote:

"

SMumm wrote:

there are already endless mtr tests; and as said above its not a certified test.

but what it shows is; that there are severe lag spikes on the poe-servers compared to other test-servers. tests were made at the same time. no other traffic influenced the result. also i get the same results when i do the test again now (only much worse for the poe-servers as it is evening in europe), and on other testing sites like: https://pingserverstatus.com/poe.php

but dont take my word for it; log out of the game and make a test of your own.

No need, I don't have these spikes when I play but I admit that I only play in standard.....

GL Exile.

Are you even located in EU/Vienna/Germany?

"

Biochemisch wrote:

Are you even located in EU/Vienna/Germany?

Yes I am in Denmark and play on Amsterdam / Frankfurt servers.
But, and this is important, Danish ISP's still respect / follow net neutrality in regards to traffic routing and ISP peering.
German Telekom no longer does this and demands "extra" money to route traffic via their "high band" peering points......

"

HanSoloDK wrote:

"

Biochemisch wrote:

https://imgur.com/a/s0GZCrR -> MTR to Frankfurt, the server I want to play on
https://imgur.com/a/S1OEJSr -> MTR to the "fallback" server I get forced on

Why is this IP the failover IP when Frankfurt is near max capacity and why do I only get that information if I check the games logfile?? Ingame it states "Frankfurt", while I'm actually connected to whatever that server is.
Tested from Vienna, probably the same issue as OP.

Sadly that is per game design of GGG where the local poE gateway can start making "play instances" on other gateways around the world without "telling the user" when they are close to max capacity....
And when this happens and your traffic uses "twelve" nodes, then you are fucked....

So the issue is with the carrier twelve99(Arelion), right?
I just want to solve this, would help to know that GGG has nothing to do with the actual issue. If the server swaps aren't new, then either my isp-routing changed or twelve99 has issues since weeks. Welp, going to spam my ISP now for answers/fixes.

"

HanSoloDK wrote:

"

Biochemisch wrote:

Are you even located in EU/Vienna/Germany?

Yes I am in Denmark and play on Amsterdam / Frankfurt servers.
But, and this is important, Danish ISP's still respect / follow net neutrality in regards to traffic routing and ISP peering.
German Telekom no longer does this and demands "extra" money to route traffic via their "high band" peering points......

that sounds like there won't be a solution from my ISP then, come ooooon :C
If I get that right, it will be fixed IF twelve99 fix their faulty node.