Mac crash after two-gears map loading screen

After I log in, choose character, and the gears finish spinning, I have one character that ALWAYS crashes.

On macbook air M1, monterey 12.3.1, 16gb ram, loading through steam. Tried restarting, closing everything else, still nothing. All mac updates installed (some threads here said to try that).

The crashes just started about a week ago immediately after a POE update, and only happen when portaling or while in town.

Pastebin: https://pastebin.com/p6gbGzLS

I leveled my first character leveled up into 70s. The crashes started immediately after that update, but they're pretty rare with that character. My new test-a-league-start-build character is permanently stuck right now, crashing 100% of the time on load. I'm happy to jump on a screenshare with someone at tech support as this is very repeatable, without fail, it's crashing every single time specifically for that character. I'm a dev myself, so I know how repeatability is so necessary for tech fixes.

I'm also crashing on an M1 Mac, but so is my wife, who is running on an older-generation Touch Bar Mac. Same deal: seems to spontaneously boot us out of the game.

We seem to be crashing at the exact same time, which strongly suggests to me that the problems are server-side.

In fact, I was able to play for a few hours very late last night without any problems, when the server load was low.

Now it started on my first character too, game is now completely unplayable. Immediately when trying to log in, select a character and the game immediately crashes after the gears finish turning, before it would take me to the town.

Same issue. Repeatable. Here's the crashing thread. Full crashlog or sysdiagnose available on request.


-------------------------------------
Translated Report (Full Report Below)
-------------------------------------

Process: PathOfExileClient [1792]
Path: /Users/USER/Library/Application Support/Steam/*/PathOfExileClient.app/Contents/MacOS/PathOfExileClient
Identifier: com.GGG.PathOfExile
Version: 1.0 (???)
Code Type: X86-64 (Translated)
Parent Process: launchd [1]
User ID: 502

Date/Time: 2022-05-08 12:27:37.1553 -0700
OS Version: macOS 12.3.1 (21E258)
Report Version: 12
Anonymous UUID: 4693F085-D018-D29E-8BB4-3788AC8B3844


Time Awake Since Boot: 3900 seconds

System Integrity Protection: enabled

Crashed Thread: 0 MainThrd Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x000000015247c000
Exception Codes: 0x0000000000000002, 0x000000015247c000
Exception Note: EXC_CORPSE_NOTIFY

Termination Reason: Namespace SIGNAL, Code 10 Bus error: 10
Terminating Process: exc handler [1792]

VM Region Info: 0x15247c000 is in 0x15247c000-0x15247d000; bytes after start: 0 bytes before end: 4095
REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL
ColorSync 15047a000-15047c000 [ 8K] r--/r-- SM=PRV
GAP OF 0x2000000 BYTES
---> Rosetta Return Stack 15247c000-15247d000 [ 4K] ---/rwx SM=NUL
Rosetta Return Stack 15247d000-152481000 [ 16K] rw-/rwx SM=PRV

Application Specific Information:
dyld4 config: DYLD_LIBRARY_PATH= DYLD_INSERT_LIBRARIES=/Users/mikey/Library/Application Support/Steam/Steam.AppBundle/Steam/Contents/MacOS/steamloader.dylib:/Users/mikey/Library/Application Support/Steam/Steam.AppBundle/Steam/Contents/MacOS/gameoverlayrenderer.dylib


Thread 0 Crashed:: MainThrd Dispatch queue: com.apple.main-thread
0 libsystem_platform.dylib 0x7ff80ae118a9 _platform_memmove$VARIANT$Rosetta + 441
1 PathOfExileClient 0x106f30c27 0x104317000 + 46242855
2 PathOfExileClient 0x106f76502 0x104317000 + 46527746
3 PathOfExileClient 0x10732a95a 0x104317000 + 50411866
4 PathOfExileClient 0x10732a9c5 0x104317000 + 50411973
5 PathOfExileClient 0x10494d303 0x104317000 + 6513411
6 PathOfExileClient 0x106b9eb75 0x104317000 + 42498933
7 PathOfExileClient 0x1044602c3 0x104317000 + 1348291
8 PathOfExileClient 0x107217206 0x104317000 + 49283590
9 PathOfExileClient 0x1071e1003 0x104317000 + 49061891
10 PathOfExileClient 0x1071f9d52 0x104317000 + 49163602
11 PathOfExileClient 0x1048f8d7b 0x104317000 + 6167931
12 PathOfExileClient 0x1048fb526 0x104317000 + 6178086
13 PathOfExileClient 0x1070323ff 0x104317000 + 47297535
14 PathOfExileClient 0x1043d4358 0x104317000 + 775000
15 PathOfExileClient 0x10700d0c6 0x104317000 + 47145158
16 PathOfExileClient 0x105d6e870 0x104317000 + 27621488
17 PathOfExileClient 0x10431ab8b 0x104317000 + 15243
18 MetalKit 0x7ff81a3c4b0c -[MTKView draw] + 270
19 MetalKit 0x7ff81a3c49ef __23-[MTKView __initCommon]_block_invoke + 42
20 libdispatch.dylib 0x7ff80ac42317 _dispatch_client_callout + 8
21 libdispatch.dylib 0x7ff80ac44d7c _dispatch_continuation_pop + 453
22 libdispatch.dylib 0x7ff80ac56208 _dispatch_source_invoke + 2179
23 libdispatch.dylib 0x7ff80ac4ebb1 _dispatch_main_queue_drain + 744
24 libdispatch.dylib 0x7ff80ac4e8bb _dispatch_main_queue_callback_4CF + 31
25 CoreFoundation 0x7ff80aefd6ca __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 9
26 CoreFoundation 0x7ff80aebea1b __CFRunLoopRun + 2775
27 CoreFoundation 0x7ff80aebd884 CFRunLoopRunSpecific + 562
28 HIToolbox 0x7ff813fb3ce6 RunCurrentEventLoopInMode + 292
29 HIToolbox 0x7ff813fb3a4a ReceiveNextEventCommon + 594
30 HIToolbox 0x7ff813fb37e5 _BlockUntilNextEventMatchingListInModeWithFilter + 70
31 AppKit 0x7ff80d81b53d _DPSNextEvent + 927
32 AppKit 0x7ff80d819bfa -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1394
33 gameoverlayrenderer.dylib 0x116e435ad 0x116e24000 + 128429
34 AppKit 0x7ff80d80c2a9 -[NSApplication run] + 586
35 AppKit 0x7ff80d7e0227 NSApplicationMain + 817
36 dyld 0x208d2e51e start + 462




Binary Images:
0x7ff80ae0b000 - 0x7ff80ae14fff libsystem_platform.dylib (*) <a9552f53-a0cd-3e43-9930-80e582ed51ff> /usr/lib/system/libsystem_platform.dylib
0x104317000 - 0x1080f2fff com.GGG.PathOfExile (1.0) <432ee012-6dc2-3581-b710-a9b004d29085> /Users/USER/Library/Application Support/Steam/*/PathOfExileClient.app/Contents/MacOS/PathOfExileClient
0x7ff81a3c2000 - 0x7ff81a3ddfff com.apple.MetalKit (151) <ebd94021-8370-302e-bdc5-d43ff2c950b0> /System/Library/Frameworks/MetalKit.framework/Versions/A/MetalKit
0x7ff80ac3f000 - 0x7ff80ac85fff libdispatch.dylib (*) <31d69d55-9895-326c-ad61-621c5ca87314> /usr/lib/system/libdispatch.dylib
0x7ff80ae40000 - 0x7ff80b340fff com.apple.CoreFoundation (6.9) <fa52ff10-225c-3a0f-bfcc-556795ccd233> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7ff813f84000 - 0x7ff814277fff com.apple.HIToolbox (2.1.1) <7761967d-a138-33b6-9e3f-5c5420a2eeff> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
0x7ff80d7dd000 - 0x7ff80e66afff com.apple.AppKit (6.9) <92a78ebd-bba5-3f18-a5e1-768c955539d7> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x116e24000 - 0x116e53fff gameoverlayrenderer.dylib (*) <bbe307c9-fbf5-3d10-b40c-457f951277b3> /Users/USER/Library/Application Support/Steam/*/gameoverlayrenderer.dylib
0x208d29000 - 0x208d94fff dyld (*) <dd9e80de-fb3b-349b-96a4-46874ad34d11> /usr/lib/dyld
0x7ff7ffcfb000 - 0x7ff7ffd2afff runtime (*) <24497be3-a1b4-360a-b90e-cde9ce78a93b> /usr/libexec/rosetta/runtime
0x0 - 0xffffffffffffffff ??? (*) <00000000-0000-0000-0000-000000000000> ???
0x7ff80adbb000 - 0x7ff80adf2fff libsystem_kernel.dylib (*) <26a59789-b846-3ed4-96dc-8dbef3c0c8e7> /usr/lib/system/libsystem_kernel.dylib
0x7ff80d6c9000 - 0x7ff80d77efff com.apple.framework.IOKit (2.0.2) <2cfad1ac-a8f3-3782-9c27-6f7b5caff101> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7ff90ba65000 - 0x7ff90ba8ffff com.apple.IOGPU (35.29) <28b43739-c56c-35af-9004-7886168734f0> /System/Library/PrivateFrameworks/IOGPU.framework/Versions/A/IOGPU
0x7ff813be6000 - 0x7ff813d23fff com.apple.Metal (261.13) <62a06dde-ab17-31fc-adb7-f6c8b3825cc1> /System/Library/Frameworks/Metal.framework/Versions/A/Metal
0x7ff80adf3000 - 0x7ff80adfefff libsystem_pthread.dylib (*) <2f6c275d-7e14-3d31-a924-e1bb41d2415f> /usr/lib/system/libsystem_pthread.dylib
0x7ff812ae4000 - 0x7ff812b35fff com.apple.CoreVideo (1.8) <1f916be5-077b-3103-adce-c69e661cc102> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7ffa25441000 - 0x7ffa25b1ffff com.apple.AGXMetal13-3 (190.17.3) <54122926-3c94-3aa2-8aa5-fa079fa7c0fc> /System/Library/Extensions/AGXMetal13_3.bundle/Contents/MacOS/AGXMetal13_3
0x7ff80ad4c000 - 0x7ff80ada4fff libc++.1.dylib (*) <94af60f2-7351-357d-8d33-d1b719c36a95> /usr/lib/libc++.1.dylib
0x7ff813d24000 - 0x7ff813d45fff com.apple.audio.caulk (1.0) <0b849791-3a62-33d1-8cf1-9c612a9d8e18> /System/Library/PrivateFrameworks/caulk.framework/Versions/A/caulk
0x116eb3000 - 0x116ee6fff libBink2Macx64.dylib (*) <eaeb9345-1c62-3053-b4c9-b38c12a20c9e> /Users/USER/Library/Application Support/Steam/*/PathOfExileClient.app/Contents/Frameworks/libBink2Macx64.dylib
0x7ff80acc3000 - 0x7ff80ad4bfff libsystem_c.dylib (*) <8e54eca2-9bd8-3482-9589-b9574434d1aa> /usr/lib/system/libsystem_c.dylib
0x1171d9000 - 0x1172f4fff libfmod.dylib (*) <05cc1716-9321-338a-858b-eb082574a0fd> /Users/USER/Library/Application Support/Steam/*/PathOfExileClient.app/Contents/Frameworks/libfmod.dylib
0x7ff80c638000 - 0x7ff80cd6bfff com.apple.audio.CoreAudio (5.0) <e432684f-546f-3931-af3e-a0281c23a244> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x11751d000 - 0x117600fff libfmodstudio.dylib (*) <eb0902c5-535c-38fd-92fa-c8fc2fa5acbf> /Users/USER/Library/Application Support/Steam/*/PathOfExileClient.app/Contents/Frameworks/libfmodstudio.dylib

External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 0
thread_create: 0
thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=1.3G resident=0K(0%) swapped_out_or_unallocated=1.3G(100%)
Writable regions: Total=2.9G written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=2.9G(100%)

-----------

I'm experiencing the same issue, I haven't been able to spawn in town, the game crashes on the log in screen prior to that.

I'm running PoE on a M1X MacBook Pro with macOS Monterey 12.3.1. Hopefully this can be resolved before league start.

Same exact issue, 14" macbook pro M1 max.

One character crashes the game immediately after the gears animation when chosen from the character selection screen - identical to the behavior JinJitaxias is reporting.

Immediately prior to this, I was in act 3 Sarn, swapping a skill gem out of a shield. The moment I right-clicked and pulled the gem out, the game crashed.

I was able to "fix" the issue by logging into the game on an older mac with a bootcamp install. The gem was still on my cursor, I dropped it into my inventory, logged out and now I can log in with my main machine.



Hardware specs:
Model Name: MacBook Pro
Model Identifier: MacBookPro18,4
Chip: Apple M1 Max
Total Number of Cores: 10 (8 performance and 2 efficiency)
Memory: 64 GB
System Firmware Version: 7429.81.3
OS Loader Version: 7429.81.3

OS version:
System Version: macOS 12.2.1 (21D62)
Kernel Version: Darwin 21.3.0

Quick update - while I AM able to load this character now, the game is crashing repeatedly, every few minutes. I have a full crash log if someone would like to take a look.

Something is definitely broken in the new patch. In the entire Scourge league I had only a handful of crashes, and only in heavily juiced nem3 maps.

Same here, started few hours ago

Narrowed it down after about a million and seven crashes... it's specifically when loading into towns.

TP to town => crash

Waypoint into town => crash

Waypoint into hideout => no crash

Same issue:

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Application Specific Information:
terminating with uncaught exception of type Resource::Exception
abort() called



Model: MacBookPro18,1, BootROM 7459.101.3, proc 10:8:2 processors, 16 GB, SMC
Graphics: Apple M1 Pro, Apple M1 Pro, Built-In
Display: Color LCD, 3456 x 2234 Retina, Main, MirrorOff, Online
Memory Module: LPDDR5
AirPort: Wi-Fi, wl0: Feb 8 2022 01:51:44 version 20.90.39.0.8.7.114 FWID 01-510a2aee
Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
USB Device: USB31Bus
USB Device: USB31Bus
USB Device: USB31Bus
Thunderbolt Bus: MacBook Pro, Apple Inc.
Thunderbolt Bus: MacBook Pro, Apple Inc.
Thunderbolt Bus: MacBook Pro, Apple Inc.