Eu players get infinite loading screen when trying to access Asian instances

When trying to access Asian instances (eg. trading with ppl whose names contain Asian chars, hence I think it is related to Asian servers), ppl from EU get infinite loading screens when trying to visit their hideout. This has been confirmed by a lot of Asian ppl I've traded with, they generally know they have to come to my hideout, so that we can trade. On the other hand they have no problem accessing my hideout.

edit:
see winmtr results for an example crash:
https://pastebin.com/87EwqTxx
Last edited by diivenszken on Aug 1, 2021, 10:27:11 AM
Last bumped on Aug 17, 2021, 3:32:21 AM
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use winmtr....
This is the start of forum signature: I am not a GGG employee. About the username: Did you know Kowloon Gundam is made in Neo Hong Kong?

quote from the first page: "Please post one thread per issue, and check the forum for similar posts first"

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this bug still exists
tbh dont know how to use winmtr, but if a ggg employee wants me to get some data i can prolly do that with a short instruction
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zugulo wrote:
this bug still exists
tbh dont know how to use winmtr, but if a ggg employee wants me to get some data i can prolly do that with a short instruction


https://www.pathofexile.com/forum/view-thread/3072628
--> https://www.pathofexile.com/forum/view-thread/1377789
https://pastebin.com/H40kMdtJ
i used winmtr like the guide in https://www.pathofexile.com/forum/view-thread/1377789 says and that are the results
i tried pretty much everything from https://www.pathofexile.com/forum/view-thread/3072628
can some ggg-employee acknowledge that this problem is known and worked on ?
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zugulo wrote:
can some ggg-employee acknowledge that this problem is known and worked on ?


since it's not all EU players having this problems, it can be USER ISP related.
German Telekom have had MANY problems in regards to GGG's hosting provider.
I hear rumors about some ISP's demanding "extra payment" if you want low latency / high bandwith peering points.....
im not a telekom user and my internet is working fine, i just cant join kr/jp hideouts
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HanSoloDK wrote:
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zugulo wrote:
can some ggg-employee acknowledge that this problem is known and worked on ?


since it's not all EU players having this problems



I have saw these thread by at least 2 players (not 1) so that i don't think it is an isolated issue

Just internet from Europe to East Asia may be terrible that out of control by GGG
This is the start of forum signature: I am not a GGG employee. About the username: Did you know Kowloon Gundam is made in Neo Hong Kong?

quote from the first page: "Please post one thread per issue, and check the forum for similar posts first"

This is the end of forum signature
"
neohongkong wrote:
"
HanSoloDK wrote:
"
zugulo wrote:
can some ggg-employee acknowledge that this problem is known and worked on ?


since it's not all EU players having this problems



I have saw these thread by at least 2 players (not 1) so that i don't think it is an isolated issue

Just internet from Europe to East Asia may be terrible that out of control by GGG


That's what I am saying. It must be an ISP routing / peering error related to some EU ISP's or by the local KR/JP ISP's routing the EU return trafic wrongly.
I know that more then 1 player have reported this but I also know that it's not ALL EU players having this problem.

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