Disconnects

I'm getting constant disconnects. The game is running pretty well but I can't finish a map or lab without getting kicked out every 5-10 minutes.

I really want to play and enjoy this league but it is not happening yet. It only seems to be on end game content because it didn't seem to start until I hit maps or doing labs.
Last bumped on Jan 25, 2021, 3:47:56 PM
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Balth_a_czar wrote:
I'm getting constant disconnects. The game is running pretty well but I can't finish a map or lab without getting kicked out every 5-10 minutes.

I really want to play and enjoy this league but it is not happening yet. It only seems to be on end game content because it didn't seem to start until I hit maps or doing labs.


please make and post 2 * WinMTR reports -->

- Report 1 = against the PoE gateway you use to login (300 packets minimum).
- Report 2 = you open a map, get in and then start a new WinMTR report against the INSTANCE IP from client.txt file and let it run while you are in the instance playing.
|------------------------------------------------------------------------------------------|

| WinMTR statistics |

| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

| G3100.myfiosgateway.com - 0 | 313 | 313 | 0 | 0 | 7 | 1 |

| 172.65.243.154 - 0 | 313 | 313 | 1 | 3 | 45 | 2 |

|________________________________________________|______|______|______|______|______|______|

Last edited by Balth_a_czar#2567 on Jan 25, 2021, 1:45:35 PM
|------------------------------------------------------------------------------------------|

| WinMTR statistics |

| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

| G3100.myfiosgateway.com - 3 | 46 | 45 | 0 | 0 | 6 | 2 |

| 66.242.7.110 - 3 | 46 | 45 | 1 | 4 | 23 | 5 |

|________________________________________________|______|______|______|______|______|______|
Worst yet in the instance for less than a minute, before being disconnected.
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Balth_a_czar wrote:
Worst yet in the instance for less than a minute, before being disconnected.


your WinMTR reports are wrong. They are showing that you are sitting inside GGG's server room. You need to post the FULL WinMTR report with ALL the routes.

Rerun and use the correct IP for both the PoE gateway and the instance IP.
Also make sure to use the correct version of WinMTR -->
https://www.pathofexile.com/forum/view-thread/1377789

Oh and if you are using WiFi connection in your home, then you will need to change that to a cable connection.
Last edited by HanSoloDK#4843 on Jan 25, 2021, 2:03:27 PM
Already connected via LAN and ran the application again same results.


That's all that comes up on WinMTR. I mean I could make some stuff up if that would help.
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Balth_a_czar wrote:
Already connected via LAN and ran the application again same results.


That's all that comes up on WinMTR. I mean I could make some stuff up if that would help.


then you will need to e-mail GGG at --> techsupport@grindinggear.com

It's possible that you have some security software or VPN running that interferes with ICMP packets.
Thanks for the help I didn't mean to come off as bad as I feel I did after reading. I'm just getting really frustrated by this league that I was really looking forward to playing.
Looking into the issue it looks like the others not showing up is a verizon fios issue because they drop icmp packets. looking to resolve that or at least get a workaround before going any further

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