Account hacked?
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Hello!
Today I logged into the game and can't find my body armor! Sound silly, but I had 6L Bronn's Lithe! I know, that you can't give me my armor back, but at least tell me who logged into my account :( Thanks! Last bumped on Jun 20, 2019, 4:31:49 AM
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Check your stashes and the crafting bench... oftentimes we forget about them there.
If you are certain there was an unauthorized access, immediately change your account password as well as your email password. Unless you disabled 2-step verification, your email was also compromised. You can send Support an email and ask them to look further into it, but do be aware that they may temporarily cut all access to your account as to make it impossible for someone else to get in. You will need to prove ownership afterwards. |
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If you are unable to find your item following Zphyr's advice please email us at support@grindinggear.com so that we can look into this further for you.
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Have checked all the stashes and benches :(
Also, have changed my password. As far as I know with my issue, I just need to make the forum post. Thx! |
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Thx!
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Still have not received a response from support :(
Who knows, how long it usually takes to receive feedback? |
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" We've currently got a very high demand in email support at the moment, and we're working through a little bit of a backlog. Our oldest emails are within 48-72 hours, and we are working primarily from the oldest emails to ensure everyone gets seen to! I apologise for any further delay, you should hear from us soon. :) Contact us at support@grindinggear.com!
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