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High Priority Known Issues (PC) These problems are currently being looked into and we'll be trying to get them fixed for you as soon as we can. There is no need to make new posts about them unless you have further information that may be helpful, thanks. Recent problems: Microtransaction Weapon Effects not displaying correctly on Claws Some laptop users unable to change off integrated GPU - potential fix Heavy Strike can leave lingering effects when interrupted For Xbox or PS4 specific problems, please see the Known Issue List for Consoles Last edited by Yolandi_GGG on Nov 28, 2019, 4:45:01 PM Last bumped on May 22, 2019, 11:16:03 PM	Posted by Kieren_GGG on Sep 13, 2016, 8:54:29 PM Grinding Gear Games Quote this Post
Other Known Issues (PC) General: Channelled skills (in Predictive) can get stuck channelling. Phasing and Quartz Flasks can make your character invisible (but not to monsters!) Completing an Incubator while Channelling Cyclone causes you to desync. Some large strongboxes can block access to the items they drop Microtransactions: Weapon Effects that apply to both weapons aren't always removed correctly Divination Card Tab misses a column in high resolutions Aura MTX are not able to be applied to Flesh and Stone Missing Challenge Rewards: Please contact support@grindinggear.com if this occurs Automaton Herald with Herald of Ash looks different Corrupted Hideout does not come with Vaal Seal decorations Some weapon effects aren't properly applied to the Ringmaster Weapon when it's applied to a wand Graphical: Jumbled Text: Currently investigating; restarting the client should fix it in the meantime Audio: Item filter audio sometimes cuts out Website: Map Stash Tab not loading Unique Collection Tab not loading in the Character Viewer Last edited by Rachel on Oct 8, 2019, 6:50:59 PM	Posted by Kieren_GGG on Sep 13, 2016, 8:54:56 PM Grinding Gear Games Quote this Post
Useful Resources Translation feedback or problems can be posted in the appropriate forums here: Brazilian Russian Thai German Spanish French Ask a Gameplay Developer your mechanics questions here! Read a Gameplay Developer's mechanics answers here! Check out the Common Technical Problems page here! Console Bug Reports should be posted here! Known Issues for PlayStation and Xbox can be found here! Things you should know Typing /help in-game brings up a list of useful commands Pushing F1 toggles your telemetry. This shows your FPS and latency If the game is running poorly, try lowering your Graphics settings Holding Alt lets you see the built-in level of an item Backing up your content.ggpk file can save you a large download if this file becomes corrupted If your content.ggpk file does become corrupted, try performing a Pack Check You're only able to reclaim a skill gem MTX if your current character has that skill gem equipped. We are planning on adding the reclaim functionality to the Microtransaction tab in the future Certain combinations of skills and MTX can result in audio cutting out (Source) Flasks don't activate while holding Alt, Shift, or Ctrl Gems socketed in items in player trade will not show up It is possible for monsters to damage you during an area transition Leaving a bandit fight causes it to end Need some help? Contact us at support@grindinggear.com Queen of Padlocks	Posted by Rachel on May 22, 2019, 11:15:47 PM Grinding Gear Games Quote this Post
How to Report Bugs It is always a good idea to back up your content.ggpk file. It will let you restore the game to a previous patch if your client becomes corrupt. 1. Check this thread for an existing issue 2. Take a screenshot with debug info Enter "/bug {optional info about the bug}" into chat and take a screenshot by pressing F8. The screenshot is saved to your Documents/My Games/Path of Exile Folder. 3. If it is a graphical problem, we also need your PC specs Include Operating System (Windows version), RAM/memory, video card, and anything else relevant. 4. Post it If you post in the forums keep your title descriptive. We may not be able to reply, but we do check every post when we have the chance. The more descriptive your title, the greater chance it will be noticed and fixed, and the easier our jobs are! How to post an image Upload the file to an image hosting website, such as Imgur Mouse over the arrow beside the "Copy" button, then click "Get share links" Click the "Copy" button for BBCode (Forums) Paste that into your Path of Exile forum post If you can't get a screenshot, we need as much as you can tell us about reproduction steps. The zone you were in, the skills you were using, the monsters you were fighting - anything that might point us towards the cause of the problem! If you get a Client or Instance crash, we receive a report automatically the next time you start your client. Report it here in a thread only if you have reproduction steps that will let us find the problem. Important! Make sure you only have one bug per report. We want to be able to resolve reports if bugs are fixed, or have others be able to respond to bugs easily. Also, confirm that there are no other threads reporting this issue, and post your bug in there if that is the case. More reports are always good, but only if they are in one place, rather than spread over many different threads. To search only the Bug Reports forum, navigate to Forum Search and select the Bug Reports option from the 'Forums' list. Need some help? Contact us at support@grindinggear.com Queen of Padlocks Last edited by Jake_GGG on Aug 6, 2019, 11:05:11 PM	Posted by Rachel on May 22, 2019, 11:16:03 PM Grinding Gear Games Quote this Post