Singapore server is horrendous currently

Posted that somewhere else, reposting here for visibility

Same here, living in Singapore, using Singtel as ISP
Over the last few months I went from constent 5ms to all kind of ping, sometimes 5ms, sometimes 50, sometimes 100+

Today I managed to do a couple of map then ping started to be all over the place, the game kicking me out with "an unepexted disconnection occured"

That's what the ping looks like when I enter one of those crashing area



Coming from /log/Client.txt
2019/10/11 22:58:39 90291296 dd [INFO Client 6036] Connected to sng01.login.pathofexile.com in 46ms.
2019/10/11 22:58:46 90298234 d0b [DEBUG Client 6036] Got Instance Details from login server
2019/10/11 22:58:46 90298234 d28 [INFO Client 6036] Just before calling client instance session
2019/10/11 22:58:46 90298234 101 [INFO Client 6036] Connecting to instance server at 172.107.213.18:6112
2019/10/11 22:58:46 90298328 1bd [DEBUG Client 6036] Connect time to instance server was 94ms
2019/10/11 22:58:48 90299937 ac1 [INFO Client 6036] : You have entered Oriath.
2019/10/11 22:58:48 90300562 ac1 [INFO Client 6036] : You have joined global chat channel 820 English.
2019/10/11 22:58:51 90303593 d0b [DEBUG Client 6036] Got Instance Details from login server
2019/10/11 22:58:51 90303593 d28 [INFO Client 6036] Just before calling client instance session
2019/10/11 22:58:51 90303593 101 [INFO Client 6036] Connecting to instance server at 128.1.232.6:6112
2019/10/11 22:58:52 90304109 1bd [DEBUG Client 6036] Connect time to instance server was 516ms
2019/10/11 22:59:36 90347718 ac1 [INFO Client 6036] : You have entered The Ravaged Square.
2019/10/11 23:00:17 90388718 777 [INFO Client 6036] Abnormal disconnect: An unexpected disconnection occurred.


I did a WinMTR with that IP : 128.1.232.6

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.1.254 - 0 | 301 | 301 | 0 | 0 | 3 | 0 |
| bb121-7-222-254.singnet.com.sg - 0 | 301 | 301 | 1 | 23 | 218 | 2 |
| 202.166.123.134 - 0 | 301 | 301 | 2 | 3 | 22 | 3 |
| 202.166.123.133 - 0 | 301 | 301 | 1 | 2 | 40 | 2 |
| ae8-0.tp-cr03.singnet.com.sg - 0 | 301 | 301 | 2 | 3 | 30 | 3 |
| ae4-0.tp-er03.singnet.com.sg - 0 | 301 | 301 | 1 | 2 | 40 | 3 |
| 203.208.145.233 - 0 | 301 | 301 | 2 | 3 | 27 | 3 |
| 203.208.153.186 - 0 | 301 | 301 | 2 | 3 | 44 | 2 |
| 203.208.153.109 - 0 | 301 | 301 | 2 | 3 | 31 | 3 |
| 203.208.158.18 - 0 | 301 | 301 | 2 | 3 | 57 | 3 |
| 203.208.145.134 - 43 | 111 | 64 | 0 | 525 | 529 | 527 |
| 210.213.130.10.static.pldt.net - 37 | 122 | 77 | 0 | 527 | 587 | 528 |
| 210.213.128.117.static.pldt.net - 40 | 116 | 70 | 0 | 530 | 560 | 560 |
| 210.213.133.109.static.pldt.net - 43 | 111 | 64 | 0 | 524 | 529 | 526 |
| 210.213.133.202.static.pldt.net - 32 | 134 | 92 | 0 | 555 | 558 | 556 |
| No response from host - 100 | 60 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 60 | 0 | 0 | 0 | 0 | 0 |
| 107.155.24.165 - 45 | 107 | 59 | 0 | 519 | 529 | 520 |
| No response from host - 100 | 60 | 0 | 0 | 0 | 0 | 0 |
| 128.1.232.6 - 47 | 105 | 56 | 0 | 516 | 518 | 515 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider


Not sure what more I can do here, is the only solution to change ISP ?

The only solution is for GGG to fix their server hosting, every other online games i play does not have this problem

There is no guarantee that changing isp will help too

amen
there goes my hopes of getting a level in by the weekend
died a few times thanks to the spike
dont dare to play liao

Hoping for a lasting fix eventually.

almost been a week facing this issue, only worries every time try to enter map instance, hope will fix very soon

For me spike is not much of an issue since can't have perfect situation also it's not a offline game.
What piss me off is everything works fine except mapping

Example of this

"

2019/10/12 01:45:17 126468421 d28 [INFO Client 5888] Just before calling client instance session
2019/10/12 01:45:17 126468421 101 [INFO Client 5888] Connecting to instance server at 130.198.89.181:6112
2019/10/12 01:45:18 126468593 1bd [DEBUG Client 5888] Connect time to instance server was 157ms
2019/10/12 01:45:19 126469781 ac1 [INFO Client 5888] : You have entered Oriath.
2019/10/12 01:45:19 126470218 180 [DEBUG Client 5888] Positioned Sound set up as Non-Positioned Sound :Audio/Sound Effects/Misc/EnterCamp/ActEpilogue.ogg
2019/10/12 01:45:21 126471765 d0b [DEBUG Client 5888] Got Instance Details from login server
2019/10/12 01:45:21 126471765 d28 [INFO Client 5888] Just before calling client instance session
2019/10/12 01:45:21 126471765 101 [INFO Client 5888] Connecting to instance server at 119.81.121.122:6112
2019/10/12 01:45:21 126471781 1bd [DEBUG Client 5888] Connect time to instance server was 16ms
2019/10/12 01:45:22 126472984 ac1 [INFO Client 5888] : You have entered Stately Hideout.
2019/10/12 01:45:26 126477203 d0b [DEBUG Client 5888] Got Instance Details from login server
2019/10/12 01:45:26 126477203 d28 [INFO Client 5888] Just before calling client instance session
2019/10/12 01:45:26 126477203 101 [INFO Client 5888] Connecting to instance server at 128.1.232.2:6112
2019/10/12 01:45:27 126477734 1bd [DEBUG Client 5888] Connect time to instance server was 515ms
2019/10/12 01:45:29 126480015 ac1 [INFO Client 5888] : You have entered Haunted Mansion.

What is with this mapping suddenly jump high up around 500ms-1000ms, damn GGG you want to take away my Hardcore character also not using this way.
Now I can't progress my Atlas at all and also wasted so much map and currency.

What I found interesting is that the issue (in my case) only arose in the last couple of days. I finished 200ish maps in the weeks before without issue. Now that this is happening it seems to stay. Switching to Japan gateway but entering the same map instance doesn't change the lag/ping. Once returning to town/hideout, the latency goes back to low single digits.

Here is a video to illustrate the problem:

https://youtu.be/UwlKhq9SHe8

And as pointed out by other players, apparently some of the servers are having serious performance issues:

"

2019/10/12 09:56:44 137429187 101 [INFO Client 9340] Connecting to instance server at 172.107.213.50:6112
2019/10/12 09:56:44 137429234 1bd [DEBUG Client 9340] Connect time to instance server was 47ms
2019/10/12 09:56:46 137430828 ac1 [INFO Client 9340] : You have entered Forge of the Phoenix.
2019/10/12 09:57:40 137485109 d0b [DEBUG Client 9340] Got Instance Details from login server
2019/10/12 09:57:40 137485109 d28 [INFO Client 9340] Just before calling client instance session
2019/10/12 09:57:40 137485109 101 [INFO Client 9340] Connecting to instance server at 128.1.231.254:6112
2019/10/12 09:57:41 137485640 1bd [DEBUG Client 9340] Connect time to instance server was 531ms
2019/10/12 09:57:43 137488093 ac1 [INFO Client 9340] : You have entered Desert of Dementia.
2019/10/12 09:58:00 137505203 d0b [DEBUG Client 9340] Got Instance Details from login server
2019/10/12 09:58:00 137505203 d28 [INFO Client 9340] Just before calling client instance session
2019/10/12 09:58:00 137505203 101 [INFO Client 9340] Connecting to instance server at 119.81.121.126:6112
2019/10/12 09:58:00 137505234 1bd [DEBUG Client 9340] Connect time to instance server was 0ms
2019/10/12 09:58:02 137506843 ac1 [INFO Client 9340] : You have entered Celestial Hideout.

From the above, server on 172.107.213.50:6112 works fine but server on 128.1.231.254:6112 has fallen sick.

With a lookup on the erratic IP (Desert of Dementia):

"

Details for 128.1.231.254
IP: 128.1.231.254
Decimal: 2147608574
Hostname: 128.1.231.254
ASN: 21859
ISP: Zenlayer
Organization: Zenlayer
Services: None detected
Type: Corporate
Assignment: Likely Static IP
Continent: Asia
Country: Singapore sg flag
City: Singapore

The good IP #1 (Forge of the Phoenix):

"

Details for 172.107.213.50
IP: 172.107.213.50
Decimal: 2892748082
Hostname: 172.107.213.50
ASN: 40676
ISP: Psychz Networks
Organization: Psychz Networks
Services: None detected
Type: Corporate
Assignment: Likely Static IP
Continent: North America
Country: United States us flag
State/Region: California
City: Walnut

The good IP #2 (Celestial Hideout):

"

Details for 119.81.121.126
IP: 119.81.121.126
Decimal: 2001828222
Hostname: 7e.79.5177.ip4.static.sl-reverse.com
ASN: 36351
ISP: SoftLayer Technologies
Organization: SoftLayer Technologies
Services: None detected
Type: Broadband
Assignment: Likely Static IP
Continent: Asia
Country: Singapore sg flag
City: Singapore

and based on the info pasted by @valhadow:

"

Details for 128.1.232.2
IP: 128.1.232.2
Decimal: 2147608578
Hostname: 128.1.232.2
ASN: 21859
ISP: Zenlayer
Organization: Zenlayer
Services: None detected
Type: Corporate
Assignment: Likely Static IP
Continent: Asia
Country: Singapore sg flag
City: Singapore

So based on the above, I drew the conclusion that the Singapore ISP Zenlayer hosting POE servers is having some serious issues here.

I hope someone from GGG can ring them up and ask them if they are running the servers on i486 machines.

Better yet, just remove Zenlayer from your server pool for the time being till this is sorted out.

i have been getting horrible lag and disconnects whenever a certain server is used to host the instances.

GGG please do something about it. already lost a few maps and lab runs to it.

server in question is on ip 128.1.232.2:6112

2019/10/12 10:24:07 7710765 101 [INFO Client 6052] Connecting to instance server at 128.1.232.14:6112
2019/10/12 10:24:14 7718296 1bd [DEBUG Client 6052] Connect time to instance server was 7531ms
2019/10/11 13:23:22 102642734 101 [INFO Client 2600] Connecting to instance server at 128.1.232.2:6112
2019/10/11 13:23:25 102646265 1bd [DEBUG Client 2600] Connect time to instance server was 3516ms

"

kira1414 wrote:

Here is a video to illustrate the problem:

https://youtu.be/UwlKhq9SHe8

And as pointed out by other players, apparently some of the servers are having serious performance issues:

"

2019/10/12 09:56:44 137429187 101 [INFO Client 9340] Connecting to instance server at 172.107.213.50:6112
2019/10/12 09:56:44 137429234 1bd [DEBUG Client 9340] Connect time to instance server was 47ms
2019/10/12 09:56:46 137430828 ac1 [INFO Client 9340] : You have entered Forge of the Phoenix.
2019/10/12 09:57:40 137485109 d0b [DEBUG Client 9340] Got Instance Details from login server
2019/10/12 09:57:40 137485109 d28 [INFO Client 9340] Just before calling client instance session
2019/10/12 09:57:40 137485109 101 [INFO Client 9340] Connecting to instance server at 128.1.231.254:6112
2019/10/12 09:57:41 137485640 1bd [DEBUG Client 9340] Connect time to instance server was 531ms
2019/10/12 09:57:43 137488093 ac1 [INFO Client 9340] : You have entered Desert of Dementia.
2019/10/12 09:58:00 137505203 d0b [DEBUG Client 9340] Got Instance Details from login server
2019/10/12 09:58:00 137505203 d28 [INFO Client 9340] Just before calling client instance session
2019/10/12 09:58:00 137505203 101 [INFO Client 9340] Connecting to instance server at 119.81.121.126:6112
2019/10/12 09:58:00 137505234 1bd [DEBUG Client 9340] Connect time to instance server was 0ms
2019/10/12 09:58:02 137506843 ac1 [INFO Client 9340] : You have entered Celestial Hideout.

From the above, server on 172.107.213.50:6112 works fine but server on 128.1.231.254:6112 has fallen sick.

With a lookup on the erratic IP (Desert of Dementia):

"

Details for 128.1.231.254
IP: 128.1.231.254
Decimal: 2147608574
Hostname: 128.1.231.254
ASN: 21859
ISP: Zenlayer
Organization: Zenlayer
Services: None detected
Type: Corporate
Assignment: Likely Static IP
Continent: Asia
Country: Singapore sg flag
City: Singapore

The good IP #1 (Forge of the Phoenix):

"

Details for 172.107.213.50
IP: 172.107.213.50
Decimal: 2892748082
Hostname: 172.107.213.50
ASN: 40676
ISP: Psychz Networks
Organization: Psychz Networks
Services: None detected
Type: Corporate
Assignment: Likely Static IP
Continent: North America
Country: United States us flag
State/Region: California
City: Walnut

The good IP #2 (Celestial Hideout):

"

Details for 119.81.121.126
IP: 119.81.121.126
Decimal: 2001828222
Hostname: 7e.79.5177.ip4.static.sl-reverse.com
ASN: 36351
ISP: SoftLayer Technologies
Organization: SoftLayer Technologies
Services: None detected
Type: Broadband
Assignment: Likely Static IP
Continent: Asia
Country: Singapore sg flag
City: Singapore

and based on the info pasted by @valhadow:

"

Details for 128.1.232.2
IP: 128.1.232.2
Decimal: 2147608578
Hostname: 128.1.232.2
ASN: 21859
ISP: Zenlayer
Organization: Zenlayer
Services: None detected
Type: Corporate
Assignment: Likely Static IP
Continent: Asia
Country: Singapore sg flag
City: Singapore

So based on the above, I drew the conclusion that the Singapore ISP Zenlayer hosting POE servers is having some serious issues here.

I hope someone from GGG can ring them up and ask them if they are running the servers on i486 machines.

Better yet, just remove Zenlayer from your server pool for the time being till this is sorted out.

Nice one bro. Same issue here. Bump for effort and GGG WATCH THIS THREAD