The State of Xbox and Patch 3.6.1

EDIT: We're targeting another follow up patch to release on Monday, March 18th with further memory fixes to address ongoing memory crashes that are affecting users. Thanks for your patience.

EDIT2: We were targeting Monday afternoon in North America for a 3.6.1 follow up, but have had to move it to Tuesday. The issue has been worked on all weekend and testing of the changes so far look promising.

On Monday we released patch 3.6.0 on Xbox, which many users have been experiencing performance problems with. We’ve been aggressively working towards resolving the issues and believe to have come up with a solution. In patch 3.6.1 the following change will be occurring:

  • Xbox One Base and Xbox One S consoles will wait until the entirety of preloading has completed before loading into an area. What does this mean? Currently when you enter an area the game ‘preloads’ the necessary game assets to generate the area, when this has completed your client will load and you can begin playing. The downside to this behaviour is that you may temporarily notice missing effects, textures or other assets. When you engage with monsters during this period they may also require loading of assets, which can then cause a large frame rate drop due to other loading still occurring. By waiting for the entirety of preloading to complete before beginning gameplay will result in a smoother gameplay experience, but comes with the cost of longer load times.


What about Betrayal content being re-enabled?

We’ve been addressing Betrayal concerns throughout the week alongside our performance changes, and have one issue which remains. As such, Betrayal will remain disabled in Xbox patch 3.6.1 but we expect to have it re-enabled in a patch to follow late next week.

When can players expect patch 3.6.1 to go live?

EDIT: This patch is now live.

We’ve tested the above changes and are continuing to work on this further, as there are still ongoing memory concerns. We believe this build to be in an improvement over what’s currently live and will deploy this as soon as we’ve gotten the build through certification.

We’re deeply sorry about the current state of the live version. We understand how frustrating it’s been for some users and we thank you for your patience while we resolve these matters.
Last edited by Jeff_GGG on Mar 18, 2019, 2:57:05 AM
Last bumped on Mar 19, 2019, 5:37:17 PM
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Jeff_GGG wrote:
Xbox One Base and Xbox One S consoles will wait until the entirety of preloading has completed before loading into an area.

Did you tested the timeout counter during the loading screen and adjust the timer?

As I started playing PoE on Xbox (2 or 3 seasons before), I've installed it on my external HDD and the loading time of the areas were hilarious! Also, if the loading time was too long, I just got disconnected from the servers. This happened extremely often before I copied PoE into my internal drive. So if the loading time is much longer and people are playing with HDDs (external or internal), this could lead into another problem.

I dont know if that's the case or even possible, but I dont think this disconnects would help us player. (its always better to ask before something happens)
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Sencja wrote:
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Jeff_GGG wrote:
Xbox One Base and Xbox One S consoles will wait until the entirety of preloading has completed before loading into an area.

Did you tested the timeout counter during the loading screen and adjust the timer?
We've adjusted the point where the client actually enters the area, so this shouldn't be an issue.
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Jeff_GGG wrote:
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Sencja wrote:
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Jeff_GGG wrote:
Xbox One Base and Xbox One S consoles will wait until the entirety of preloading has completed before loading into an area.

Did you tested the timeout counter during the loading screen and adjust the timer?
We've adjusted the point where the client actually enters the area, so this shouldn't be an issue.


Will those of us using an SSD notice significant load time increases?
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Jeff_GGG wrote:
We've adjusted the point where the client actually enters the area, so this shouldn't be an issue.


So does this mean that the loading times in the transition from one area to another will be longer but the actual area will be more stable?
Yessss thanks guys
Cant wait! Waiting so I can start the league!
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StickyWeed wrote:

Will those of us using an SSD notice significant load time increases?


Only played PoE on X1X. But after upgrading to an external SSD there was a large improvement. Most load screens take about 1/3 of the time for me. How this will impact older consoles I'm not sure, but it should still be faster.
Xbox Gamertag - Corrison
Mixer - https://mixer.com/Corrison
I'm glad the issue is being fixed but man even longer load times is gonna suck. Guess I need to upgrade to a SSD.
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Corrison wrote:
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StickyWeed wrote:

Will those of us using an SSD notice significant load time increases?


Only played PoE on X1X. But after upgrading to an external SSD there was a large improvement. Most load screens take about 1/3 of the time for me. How this will impact older consoles I'm not sure, but it should still be faster.


Same for me, I thought my load times were fine on the X1X but then I got a external SSD and it is much quicker. THough since that was this league I was initially worried something was wrong with my install with all the weird texture issues we were having.

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