Game Creates Instances on Servers i have very different pings with

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Zoddo wrote:
I did a WinMTR inside a bad instance and there are some interesting results:

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| router.asus.com - 0 | 917 | 917 | 0 | 0 | 2 | 0 |
| 100.64.64.1 - 0 | 917 | 917 | 1 | 2 | 5 | 2 |
| 100.100.100.1 - 0 | 917 | 917 | 2 | 2 | 10 | 3 |
| 159.192.7.249 - 0 | 917 | 917 | 2 | 4 | 8 | 4 |
| 159.192.7.249 - 0 | 917 | 917 | 2 | 4 | 8 | 3 |
| 110.78.188.6 - 0 | 917 | 917 | 2 | 3 | 12 | 3 |
| 110.78.188.2 - 0 | 917 | 917 | 2 | 4 | 14 | 3 |
| 122.155.226.165 - 0 | 917 | 917 | 2 | 4 | 9 | 4 |
| 61.19.9.58 - 1 | 905 | 902 | 32 | 34 | 39 | 36 |
| bbr01.eq01.ams01.networklayer.com - 1 | 909 | 907 | 204 | 205 | 237 | 205 |
| ae5.cbs02.eq01.ams02.networklayer.com - 28 | 434 | 314 | 0 | 208 | 215 | 208 |
| ae1.cbs01.eq01.par02.networklayer.com - 0 | 917 | 917 | 207 | 209 | 221 | 212 |
| ae7.cbs02.eq01.par02.networklayer.com - 0 | 917 | 917 | 204 | 205 | 215 | 209 |
| ae0.cbs01.ic01.mil02.networklayer.com - 1 | 913 | 912 | 222 | 223 | 231 | 224 |
| 61.13.2da9.ip4.static.sl-reverse.com - 0 | 917 | 917 | 198 | 199 | 211 | 199 |
| ad.13.2da9.ip4.static.sl-reverse.com - 0 | 917 | 917 | 197 | 198 | 222 | 215 |
| ae5.dar01.sng01.networklayer.com - 0 | 917 | 917 | 197 | 198 | 246 | 198 |
| 99.76.85ae.ip4.static.sl-reverse.com - 0 | 917 | 917 | 197 | 198 | 205 | 198 |
| c8.cb.caa1.ip4.static.sl-reverse.com - 0 | 917 | 917 | 197 | 198 | 204 | 198 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

At "bbr01.eq01.ams01.networklayer.com" the ping suddenly jumps from 34 to 205 and a whois lookup seems to confirm that the game opens the Instance on a US server even tough I have Singapore Gateway selected.

Furthermore "ae5.cbs02.eq01.ams02.networklayer.com" seems to have high packet loss.



Is this a MTR to Singapore? It looks like it's going from your ISP -> Amsterdam -> Paris -> Singapore.


Edit: I've opened a request for our host to investigate.
Last edited by Fitzy_GGG on Mar 11, 2019, 10:36:35 PM
If anyone else from Thailand or The Philippines with the same issue could collect a WinMTR to the gateway, it would be extra helpful in tracking down this problem.
Thanks. Our provider is investigating.
Are you guys still having this issue?

If so, could you run a MTR to 161.202.203.211 for me?
Update from our server host:

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The networks related to this issue (CAT Telecom AS4651 and Globe Telecom AS4775) are taking sub-optimal inbound paths to our network. We do connect with these networks in the APAC region. I have emailed both networks asking if they can adjust the inbound path from these APAC sources to enter our network within region rather than going through another region (EU for CAT Telecom and US for Globe Telecom). I will update you once I have received a response from these networks.
No reply yet, I'm afraid.
Latest update:

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Hello,

Just to give you an update. CAT Telecom has escalated this to the "CAT Broadband" team to investigate. Global Telecom has escalated this internally.

I will update you again when more information becomes available.

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