game compleetly crashes the moment my character loads into the game world

1 dont see this exact prob anywhere
2 cant do that cuase it crashes the moment it loads the character. means no access to chat.
3 not graphical cause i can load the game up to the character. as soon as the character loads the whole game crashes.

this is a new character for the current event named trexrainbow. she is a ranger. i log into the game, have direct x 9 active instead of 11. i get to the char selection screen (i think rn we are using the texis server cause it's got the lowest ping.) select the character. it loads on the beach, everything freezes and the whole game crashes.

i did it on rasberryjellytime, another ranger of mine and it loaded into forest encampment but crashed the moment it loaded.

i have poe set as high priority on my pc. i've updated my graphics card and the game just updated with the new event. we cant come up with how to fix it. please help me get into the game so i can join the event. i've gotten quite fond of the game but am getting frustrated with the constant technical issues with it.

Same problem, deleted my production_congif also runed pachcheck.exe without any results the game keeps crashing

Same problem here.

at least I'm not alone with this one same thing going on here worked fine before patch

same, we got it working fine before the update

Yeah, I've got the same thing going on (apart from the "running dx9" part, that shouldn't be possible).
I've tried with two new characters in Synthesis as well as with a bunch of higher leveled characters in Standard (so as to rule out Twilight Strand as the culprit).
The game behaves as usual with login, character selection and loading screen, but after the loading screen I end up with a game world that is frozen (so the graphics seem to load and be drawn as per usual), a few econds later the client crashes.
There are no error messages and the client doesn't stop responding, it just shuts down cleanly.
I've tried both the 32bit and the 64bit standalone client.

I'm playing around with this every few hours to see if anything changes. It turns out that I'm able to log in on one specific character in Standard. I start out in town, can zone to my hideout and a few other zones as well without problems. It's so laggy I can't really kill anything though, but that's consistent with my previous tests in dx11, so that might just be my computer being old and sad.
I'll keep trying stuff out and see what happens, wohoo!

so update, we've refreshed graphics card and verified that i can play mmo's just fine. just cant with poe. i now click to log into my char and it crashes the moment it starts to load the character.

i did check my files with a friends who plays the game and copied the files that were different from him since he can play just fine. still crash right away. would REALLY like to be able to play any freakin character cause this is the first game im passably good at, free to play and we enjoy and we miss gaming together. i'd also rarther like to join the event.

mods please please please help me with this. thank you.

I have not a dx11 capable vga, but the game still loads (so it's not an hardware/graphic problem, like OP has rightly said), i find myself in lioneye watch (char created before last major patch), but 4-5 seconds after loading in town, game freezes completely or for an indefinite time, or instead freezes and closes. Please resolve

Same problem here.

Actually, saw this thread two days ago https://www.pathofexile.com/forum/view-thread/2452590 that poits to a dll related to nvidia GPUs and decided to try the game in my integrated GPU. Turns out it's a NVidia related problem as the game worked fine in my intel graphics card.