BSoD W/ PoE Causing Dmg To Hardware ??(Updated:Reinstalling Patch Error Causes BSoD, Pix Inside)

I would first check the health of the disk to make sure it isn't borked. Looks like you have a Western Digital drive. Go to their website, find their disk utility software, and check the integrity of the drive.

If the drive is okay, your registry might be borked. I don't even bother trying to repair it to be honest. I just reinstall Windows if things go wrong.

The game might simply be illustrating your machine needs to be repaired. It is a fairly safe bet the game client isn't doing damage to your machine. If it were, these forums would be ablaze with posts. Chances are you either already have a system issue (be it drivers, hardware, registry, whatever) or you are about to have one unfortunately.

okay alrdy dl and made sure my settings were correct

going to try dl patch again

actually going to check my hard drive first but might take a while locating the right software.

found the page

is this the DL im looking for ?
http://support.wdc.com/product/download.asp?groupid=606&sid=3&lang=en

also which type of test is the one I need to do ? there seems to be a few there.

I just did the 1st one and was really fast and didnt get any errors it seems.
I'm running the 2nd one now and it seems its going to take 2hours.
Last edited by Obstikal555 on Feb 17, 2013, 10:53:43 AM
Okay just had another crash running the 2nd Test.. I got an error says Too many bad sectors and the computer crashed

Does this mean I need to get a new hard drive ??
Last edited by Obstikal555 on Feb 17, 2013, 11:10:49 AM
I dont think I find the error code ?? From your list of codes or maybe im looking at the wrong codes?

Spoiler
On Sun 2/17/2013 2:48:48 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\021713-27783-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x75C40)
Bugcheck code: 0xF4 (0x3, 0xFFFFFA80113E5060, 0xFFFFFA80113E5340, 0xFFFFF80003797470)
Error: CRITICAL_OBJECT_TERMINATION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a process or thread crucial to system operation has unexpectedly exited or been terminated.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This problem might be caused by a thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Sun 2/17/2013 2:48:48 PM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
Bugcheck code: 0xF4 (0x3, 0xFFFFFA80113E5060, 0xFFFFFA80113E5340, 0xFFFFF80003797470)
Error: CRITICAL_OBJECT_TERMINATION
Bug check description: This indicates that a process or thread crucial to system operation has unexpectedly exited or been terminated.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This problem might be caused by a thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Sun 2/17/2013 12:17:35 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\021613-26941-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7EFC0)
Bugcheck code: 0xF4 (0x3, 0xFFFFFA8011212B30, 0xFFFFFA8011212E10, 0xFFFFF800037DB460)
Error: CRITICAL_OBJECT_TERMINATION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a process or thread crucial to system operation has unexpectedly exited or been terminated.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This problem might be caused by a thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
Last edited by Obstikal555 on Feb 17, 2013, 11:28:23 AM
its " Bugcheck code: 0xF4 " , so its not in BSOD CODES list , but you can google this code to see what can cause this problem.

edit: Using SSD by any chance? google tell me SSD firmware upgrade fix most of this situations. But you better google yourself , i mean the code above, and see what is going on. I would go a format , reinstall windows at this situation. But if its hdd / ssd , then it will happen again for sure. OTher than that check links below .

http://helpdeskgeek.com/how-to/how-to-fix-stop0x000000f4-blue-screen-error-in-windows/

http://social.technet.microsoft.com/Forums/en-US/w7itprogeneral/thread/7670b23e-9919-4f74-b486-7923cdf856b3/

http://answers.microsoft.com/en-us/windows/forum/windows_7-performance/help-with-blue-screen-error-bugcheck-code-0xf4/f7e37d64-e470-4ee4-9027-20f79c825208

http://www.sevenforums.com/bsod-help-support/188512-bsod-randomly-occurred-0xf4-ntoskrnl-exe.html

http://www.faultwire.com/solutions-fatal_error/A-process-or-thread-crucial-to-system-operation-has-0x000000F4-*1241.html

google search > http://www.google.com.tr/search?client=opera&q=Bugcheck+code:+0xF4+bsod&sourceid=opera&ie=utf-8&oe=utf-8&channel=suggest

i hope those give you some ideas. I would start checking cables on hdds , mainboard 1st. See if mainboard have new bios updates, check HDD errors , read all google search links 1by1 , and lastly go for format new windows install to another hdd.
Last edited by Spitneybears on Feb 17, 2013, 11:56:00 AM
okay yeah i was thinking more along the lines that my hard drive is messed up and will have to buy new one. I'm oh hdd so im thinking buying new hard drive and just installing windows there and then making a claim with my warranty to get a new hard drive
I would do these things before buying replacing the hdd to see if its really causing BSODs. its very long, so to check hdd you can go to "After removing any malware :" section for hdd check. What i mean sfc /scannow and checkdisc . Can be also malware rootkits etc cause this it seems. so...

HDD only section :

Spoiler
After removing any malware :

Also do these to cleanup general corruption and repair/replace damaged/missing
system files.

Start - type this in Search Box -> COMMAND find at top and RIGHT CLICK - RUN AS ADMIN

Enter this at the prompt - sfc /scannow

How to Repair Windows 7 System Files with System File Checker
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates in Windows Vista cbs.log
http://support.microsoft.com/kb/928228

Also run CheckDisk so we can rule out corruption as much as possible.

How to Run Disk Check in Windows 7
http://www.sevenforums.com/tutorials/433-disk-check.html





Whole Pc Process including hdd :

Spoiler
Hi,

Be sure you have physically inspected the drive and cables as well as checked the drive
for errors.

Check for Malware, test the memory, and update the BIOS, low level chipset drivers, and
the major on-board and separate device drivers.

If you need to check for malware here are my recommendations - these will allow you to do
a thorough check and removal without ending up with a load of spyware programs running
resident which can cause as many issues as the malware and maybe harder to detect as
the cause.

No one program can be relied upon to detect and remove all malware. Added that often easy
to detect malware is often accompanied by a much harder to detect and remove payload. So
its better to be overly thorough now than to pay the high price later. Check with these to an
extreme overkill point and then run the cleanup only when you are very sure the system is
clean.

These can be done in Safe Mode - repeatedly tap F8 as you boot however you should also
run them in regular Windows when you can.

TDSSKiller.exe. - Download to the Desktop - then go to it and Right Click on it - RUN AS ADMIN
it will show any infections in the report after running - if it will not run change the name from
tdsskiller.exe to tdsskiller.com. Whether it finds anything or not does not mean you should not
check with the other methods below.
http://support.kaspersky.com/viruses/solutions?qid=208280684

Download malwarebytes and scan with it, run MRT, and add Prevx to be sure it is gone.
(If Rootkits run UnHackMe)

Download - SAVE - go to where you put it - Right Click on it - RUN AS ADMIN

Malwarebytes - free
http://www.malwarebytes.org/products/malwarebytes_free

SuperAntiSpyware Portable Scanner - Free
http://www.superantispyware.com/portablescanner.html?tag=SAS_HOMEPAGE

Run the Microsoft Malicious Removal Tool

Start - type in Search box -> MRT find at top of list - Right Click on it - RUN AS ADMIN.

You should be getting this tool and its updates via Windows Updates - if needed you can
download it here.

Download - SAVE - go to where you put it - Right Click on it - RUN AS ADMIN
(Then run MRT as above.)

Microsoft Malicious Removal Tool - 32 bit
http://www.microsoft.com/downloads/details.aspx?FamilyID=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

Microsoft Malicious Removal Tool - 64 bit
http://www.microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495E-94E7-6349F4EFFC74&displaylang=en

also install Prevx to be sure it is all gone.

Download - SAVE - go to where you put it - Right Click on it - RUN AS ADMIN

Prevx - Home - Free - small, fast, exceptional CLOUD protection, works with other
security programs. This is a scanner only, VERY EFFECTIVE, if it finds something come back
here or use Google to see how to remove.
http://www.prevx.com/ <-- information
http://info.prevx.com/downloadcsi.asp?prevx=Y <-- download

PCmag - Prevx - Editor's Choice
http://www.pcmag.com/article2/0,2817,2346862,00.asp

Try the trial version of Hitman Pro :

Hitman Pro is a second opinion scanner, designed to rescue your computer from malware
(viruses, trojans, rootkits, etc.) that have infected your computer despite all the security
measures you have taken (such as anti virus software, firewalls, etc.).
http://www.surfright.nl/en/hitmanpro

--------------------------------------------------------

If needed here are some online free scanners to help

http://www.eset.com/onlinescan/

-----------------------------------

Original version is now replaced by the Microsoft Safety Scanner
http://onecare.live.com/site/en-us/default.htm

Microsoft Safety Scanner
http://www.microsoft.com/security/scanner/en-us/default.aspx

----------------------------------

http://www.kaspersky.com/virusscanner

Other Free online scans
http://www.google.com/search?hl=en&source=hp&q=antivirus+free+online+scan&aq=f&oq=&aqi=g1

--------------------------------------------------------

After removing any malware :

Also do these to cleanup general corruption and repair/replace damaged/missing
system files.

Start - type this in Search Box -> COMMAND find at top and RIGHT CLICK - RUN AS ADMIN

Enter this at the prompt - sfc /scannow

How to Repair Windows 7 System Files with System File Checker
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates in Windows Vista cbs.log
http://support.microsoft.com/kb/928228

Also run CheckDisk so we can rule out corruption as much as possible.

How to Run Disk Check in Windows 7
http://www.sevenforums.com/tutorials/433-disk-check.html

-----------------------------------------------------------------------

If any Rootkits are found use this thread and other suggestions. (Run UnHackMe)

http://social.answers.microsoft.com/Forums/en-US/InternetExplorer/thread/a8f665f0-c793-441a-a5b9-54b7e1e7a5a4/

=======================================
=======================================

Memory tests do not catch all errors such as mismatched memory (possible even for sticks
that appear to be identical) and when faster memory is placed in system behind slower
memory. So it is best to also swap sticks in and out to check for those even if all memory
tests fail to show a problem.

To test RAM check here - let it run 4+ hours or so. <-- best method
www.memtest.org

For the Vista/Windows 7 Memory Diagnostic Tool

Start - type in Search box -> Memory - find Memory Diagnostics tool at top of list - Right Click -
RUN AS ADMIN follow the instructions

Windows Vista: How to Scan / Test your RAM or Memory with Windows Vista Memory Diagnostic
Tool
http://www.shivaranjan.com/2007/11/01/windows-vista-how-to-scan-test-your-ram-or-memory-with-windows-vista-memory-diagnostic-tool/

How to Run the Memory Diagnostics Tool in Windows 7
http://www.sevenforums.com/tutorials/715-memory-diagnostics-tool.html

----------------------------------------------------------------------------------------

Could be a driver related issue though less likely than memory. Update your drivers
manually by looking at System maker and Device maker's sites.


References to Vista also apply to Windows 7.

This is my generic how to for proper driver updates : (Check for BIOS and driver updates.)

This utility makes it easy to see which versions are loaded :

DriverView - Free - utility displays the list of all device drivers currently loaded on your system.
For each driver in the list, additional useful information is displayed: load address of the driver,
description, version, product name, company that created the driver, and more.
http://www.nirsoft.net/utils/driverview.html

For Drivers check System Maker as fallbacks and Device Maker's which are the most current.
Control Panel - Device Manager - Display Adapter - write down the make and complete model
of your video adapter - double click - Driver's tab - write down the version info. Now click UPdate
Driver (this may not do anything as MS is far behind certifying drivers) - then Right Click -
Uninstall - REBOOT this will refresh the driver stack.

Repeat that for Network - Network Card (NIC), Wifi, Sound, Mouse and Keyboard if 3rd party
with their own software and drivers and any other major device drivers you have.

Now go to System Maker's site (Dell, HP, Toshiba as examples) (as rollback) and then Device
Maker's site (Realtek, Intel, Nvidia, ATI as examples) and get their latest versions. (Look for
BIOS, Chipset and software updates at System Maker's site while there.)

Download - SAVE - go to where you put them - Right Click - RUN AD ADMIN - REBOOT after
each installation.

Always check in Device Manager - Drivers tab to be sure the version you are installing actually
shows up. This is because some drivers rollback before the latest is installed (sound drivers
particularly do this) so install a driver - reboot - check to be sure it is installed and repeat as
needed.

Repeat at Device Makers - BTW at Device Makers DO NOT RUN THEIR SCANNER - check
manually by model.

Manually look at manufacturer's sites for drivers - and Device Maker's sites.
http://pcsupport.about.com/od/driverssupport/ht/driverdlmfgr.htm

Installing and updating drivers in Windows 7 (updating drivers manually using the methods above
is preferred to ensure the latest drivers from System maker and Device makers are found)
http://www.sevenforums.com/tutorials/43216-installing-updating-drivers-7-a.html

Hope this helps.
Last edited by Spitneybears on Feb 17, 2013, 12:08:39 PM
(error I reported was in wrong thread, so I moved it)
Last edited by derilectus on Sep 25, 2013, 1:04:20 PM

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