BSoD W/ PoE Causing Dmg To Hardware ??(Updated:Reinstalling Patch Error Causes BSoD, Pix Inside)
I would first check the health of the disk to make sure it isn't borked. Looks like you have a Western Digital drive. Go to their website, find their disk utility software, and check the integrity of the drive.
If the drive is okay, your registry might be borked. I don't even bother trying to repair it to be honest. I just reinstall Windows if things go wrong. The game might simply be illustrating your machine needs to be repaired. It is a fairly safe bet the game client isn't doing damage to your machine. If it were, these forums would be ablaze with posts. Chances are you either already have a system issue (be it drivers, hardware, registry, whatever) or you are about to have one unfortunately. | |
okay alrdy dl and made sure my settings were correct
going to try dl patch again actually going to check my hard drive first but might take a while locating the right software. found the page is this the DL im looking for ? http://support.wdc.com/product/download.asp?groupid=606&sid=3&lang=en also which type of test is the one I need to do ? there seems to be a few there. I just did the 1st one and was really fast and didnt get any errors it seems. I'm running the 2nd one now and it seems its going to take 2hours. Last edited by Obstikal555 on Feb 17, 2013, 10:53:43 AM
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Okay just had another crash running the 2nd Test.. I got an error says Too many bad sectors and the computer crashed
Does this mean I need to get a new hard drive ?? Last edited by Obstikal555 on Feb 17, 2013, 11:10:49 AM
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I dont think I find the error code ?? From your list of codes or maybe im looking at the wrong codes?
Spoiler
On Sun 2/17/2013 2:48:48 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\021713-27783-01.dmp This was probably caused by the following module: ntoskrnl.exe (nt+0x75C40) Bugcheck code: 0xF4 (0x3, 0xFFFFFA80113E5060, 0xFFFFFA80113E5340, 0xFFFFF80003797470) Error: CRITICAL_OBJECT_TERMINATION file path: C:\Windows\system32\ntoskrnl.exe product: Microsoft® Windows® Operating System company: Microsoft Corporation description: NT Kernel & System Bug check description: This indicates that a process or thread crucial to system operation has unexpectedly exited or been terminated. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This problem might be caused by a thermal issue. The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time. On Sun 2/17/2013 2:48:48 PM GMT your computer crashed crash dump file: C:\Windows\memory.dmp This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0) Bugcheck code: 0xF4 (0x3, 0xFFFFFA80113E5060, 0xFFFFFA80113E5340, 0xFFFFF80003797470) Error: CRITICAL_OBJECT_TERMINATION Bug check description: This indicates that a process or thread crucial to system operation has unexpectedly exited or been terminated. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This problem might be caused by a thermal issue. The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time. On Sun 2/17/2013 12:17:35 AM GMT your computer crashed crash dump file: C:\Windows\Minidump\021613-26941-01.dmp This was probably caused by the following module: ntoskrnl.exe (nt+0x7EFC0) Bugcheck code: 0xF4 (0x3, 0xFFFFFA8011212B30, 0xFFFFFA8011212E10, 0xFFFFF800037DB460) Error: CRITICAL_OBJECT_TERMINATION file path: C:\Windows\system32\ntoskrnl.exe product: Microsoft® Windows® Operating System company: Microsoft Corporation description: NT Kernel & System Bug check description: This indicates that a process or thread crucial to system operation has unexpectedly exited or been terminated. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This problem might be caused by a thermal issue. The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time. Last edited by Obstikal555 on Feb 17, 2013, 11:28:23 AM
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its " Bugcheck code: 0xF4 " , so its not in BSOD CODES list , but you can google this code to see what can cause this problem.
edit: Using SSD by any chance? google tell me SSD firmware upgrade fix most of this situations. But you better google yourself , i mean the code above, and see what is going on. I would go a format , reinstall windows at this situation. But if its hdd / ssd , then it will happen again for sure. OTher than that check links below . http://helpdeskgeek.com/how-to/how-to-fix-stop0x000000f4-blue-screen-error-in-windows/ http://social.technet.microsoft.com/Forums/en-US/w7itprogeneral/thread/7670b23e-9919-4f74-b486-7923cdf856b3/ http://answers.microsoft.com/en-us/windows/forum/windows_7-performance/help-with-blue-screen-error-bugcheck-code-0xf4/f7e37d64-e470-4ee4-9027-20f79c825208 http://www.sevenforums.com/bsod-help-support/188512-bsod-randomly-occurred-0xf4-ntoskrnl-exe.html http://www.faultwire.com/solutions-fatal_error/A-process-or-thread-crucial-to-system-operation-has-0x000000F4-*1241.html google search > http://www.google.com.tr/search?client=opera&q=Bugcheck+code:+0xF4+bsod&sourceid=opera&ie=utf-8&oe=utf-8&channel=suggest i hope those give you some ideas. I would start checking cables on hdds , mainboard 1st. See if mainboard have new bios updates, check HDD errors , read all google search links 1by1 , and lastly go for format new windows install to another hdd. Last edited by Spitneybears on Feb 17, 2013, 11:56:00 AM
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okay yeah i was thinking more along the lines that my hard drive is messed up and will have to buy new one. I'm oh hdd so im thinking buying new hard drive and just installing windows there and then making a claim with my warranty to get a new hard drive
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I would do these things before buying replacing the hdd to see if its really causing BSODs. its very long, so to check hdd you can go to "After removing any malware :" section for hdd check. What i mean sfc /scannow and checkdisc . Can be also malware rootkits etc cause this it seems. so...
HDD only section :
Spoiler
After removing any malware :
Also do these to cleanup general corruption and repair/replace damaged/missing system files. Start - type this in Search Box -> COMMAND find at top and RIGHT CLICK - RUN AS ADMIN Enter this at the prompt - sfc /scannow How to Repair Windows 7 System Files with System File Checker http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program generates in Windows Vista cbs.log http://support.microsoft.com/kb/928228 Also run CheckDisk so we can rule out corruption as much as possible. How to Run Disk Check in Windows 7 http://www.sevenforums.com/tutorials/433-disk-check.html Whole Pc Process including hdd :
Spoiler
Hi,
Be sure you have physically inspected the drive and cables as well as checked the drive for errors. Check for Malware, test the memory, and update the BIOS, low level chipset drivers, and the major on-board and separate device drivers. If you need to check for malware here are my recommendations - these will allow you to do a thorough check and removal without ending up with a load of spyware programs running resident which can cause as many issues as the malware and maybe harder to detect as the cause. No one program can be relied upon to detect and remove all malware. Added that often easy to detect malware is often accompanied by a much harder to detect and remove payload. So its better to be overly thorough now than to pay the high price later. Check with these to an extreme overkill point and then run the cleanup only when you are very sure the system is clean. These can be done in Safe Mode - repeatedly tap F8 as you boot however you should also run them in regular Windows when you can. TDSSKiller.exe. - Download to the Desktop - then go to it and Right Click on it - RUN AS ADMIN it will show any infections in the report after running - if it will not run change the name from tdsskiller.exe to tdsskiller.com. Whether it finds anything or not does not mean you should not check with the other methods below. http://support.kaspersky.com/viruses/solutions?qid=208280684 Download malwarebytes and scan with it, run MRT, and add Prevx to be sure it is gone. (If Rootkits run UnHackMe) Download - SAVE - go to where you put it - Right Click on it - RUN AS ADMIN Malwarebytes - free http://www.malwarebytes.org/products/malwarebytes_free SuperAntiSpyware Portable Scanner - Free http://www.superantispyware.com/portablescanner.html?tag=SAS_HOMEPAGE Run the Microsoft Malicious Removal Tool Start - type in Search box -> MRT find at top of list - Right Click on it - RUN AS ADMIN. You should be getting this tool and its updates via Windows Updates - if needed you can download it here. Download - SAVE - go to where you put it - Right Click on it - RUN AS ADMIN (Then run MRT as above.) Microsoft Malicious Removal Tool - 32 bit http://www.microsoft.com/downloads/details.aspx?FamilyID=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en Microsoft Malicious Removal Tool - 64 bit http://www.microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495E-94E7-6349F4EFFC74&displaylang=en also install Prevx to be sure it is all gone. Download - SAVE - go to where you put it - Right Click on it - RUN AS ADMIN Prevx - Home - Free - small, fast, exceptional CLOUD protection, works with other security programs. This is a scanner only, VERY EFFECTIVE, if it finds something come back here or use Google to see how to remove. http://www.prevx.com/ <-- information http://info.prevx.com/downloadcsi.asp?prevx=Y <-- download PCmag - Prevx - Editor's Choice http://www.pcmag.com/article2/0,2817,2346862,00.asp Try the trial version of Hitman Pro : Hitman Pro is a second opinion scanner, designed to rescue your computer from malware (viruses, trojans, rootkits, etc.) that have infected your computer despite all the security measures you have taken (such as anti virus software, firewalls, etc.). http://www.surfright.nl/en/hitmanpro -------------------------------------------------------- If needed here are some online free scanners to help http://www.eset.com/onlinescan/ ----------------------------------- Original version is now replaced by the Microsoft Safety Scanner http://onecare.live.com/site/en-us/default.htm Microsoft Safety Scanner http://www.microsoft.com/security/scanner/en-us/default.aspx ---------------------------------- http://www.kaspersky.com/virusscanner Other Free online scans http://www.google.com/search?hl=en&source=hp&q=antivirus+free+online+scan&aq=f&oq=&aqi=g1 -------------------------------------------------------- After removing any malware : Also do these to cleanup general corruption and repair/replace damaged/missing system files. Start - type this in Search Box -> COMMAND find at top and RIGHT CLICK - RUN AS ADMIN Enter this at the prompt - sfc /scannow How to Repair Windows 7 System Files with System File Checker http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program generates in Windows Vista cbs.log http://support.microsoft.com/kb/928228 Also run CheckDisk so we can rule out corruption as much as possible. How to Run Disk Check in Windows 7 http://www.sevenforums.com/tutorials/433-disk-check.html ----------------------------------------------------------------------- If any Rootkits are found use this thread and other suggestions. (Run UnHackMe) http://social.answers.microsoft.com/Forums/en-US/InternetExplorer/thread/a8f665f0-c793-441a-a5b9-54b7e1e7a5a4/ ======================================= ======================================= Memory tests do not catch all errors such as mismatched memory (possible even for sticks that appear to be identical) and when faster memory is placed in system behind slower memory. So it is best to also swap sticks in and out to check for those even if all memory tests fail to show a problem. To test RAM check here - let it run 4+ hours or so. <-- best method www.memtest.org For the Vista/Windows 7 Memory Diagnostic Tool Start - type in Search box -> Memory - find Memory Diagnostics tool at top of list - Right Click - RUN AS ADMIN follow the instructions Windows Vista: How to Scan / Test your RAM or Memory with Windows Vista Memory Diagnostic Tool http://www.shivaranjan.com/2007/11/01/windows-vista-how-to-scan-test-your-ram-or-memory-with-windows-vista-memory-diagnostic-tool/ How to Run the Memory Diagnostics Tool in Windows 7 http://www.sevenforums.com/tutorials/715-memory-diagnostics-tool.html ---------------------------------------------------------------------------------------- Could be a driver related issue though less likely than memory. Update your drivers manually by looking at System maker and Device maker's sites. References to Vista also apply to Windows 7. This is my generic how to for proper driver updates : (Check for BIOS and driver updates.) This utility makes it easy to see which versions are loaded : DriverView - Free - utility displays the list of all device drivers currently loaded on your system. For each driver in the list, additional useful information is displayed: load address of the driver, description, version, product name, company that created the driver, and more. http://www.nirsoft.net/utils/driverview.html For Drivers check System Maker as fallbacks and Device Maker's which are the most current. Control Panel - Device Manager - Display Adapter - write down the make and complete model of your video adapter - double click - Driver's tab - write down the version info. Now click UPdate Driver (this may not do anything as MS is far behind certifying drivers) - then Right Click - Uninstall - REBOOT this will refresh the driver stack. Repeat that for Network - Network Card (NIC), Wifi, Sound, Mouse and Keyboard if 3rd party with their own software and drivers and any other major device drivers you have. Now go to System Maker's site (Dell, HP, Toshiba as examples) (as rollback) and then Device Maker's site (Realtek, Intel, Nvidia, ATI as examples) and get their latest versions. (Look for BIOS, Chipset and software updates at System Maker's site while there.) Download - SAVE - go to where you put them - Right Click - RUN AD ADMIN - REBOOT after each installation. Always check in Device Manager - Drivers tab to be sure the version you are installing actually shows up. This is because some drivers rollback before the latest is installed (sound drivers particularly do this) so install a driver - reboot - check to be sure it is installed and repeat as needed. Repeat at Device Makers - BTW at Device Makers DO NOT RUN THEIR SCANNER - check manually by model. Manually look at manufacturer's sites for drivers - and Device Maker's sites. http://pcsupport.about.com/od/driverssupport/ht/driverdlmfgr.htm Installing and updating drivers in Windows 7 (updating drivers manually using the methods above is preferred to ensure the latest drivers from System maker and Device makers are found) http://www.sevenforums.com/tutorials/43216-installing-updating-drivers-7-a.html Hope this helps. Last edited by Spitneybears on Feb 17, 2013, 12:08:39 PM
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(error I reported was in wrong thread, so I moved it)
Last edited by derilectus on Sep 25, 2013, 1:04:20 PM
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