Disconnect when entering new area.

"
Whenever I enter a new area I get disconnected. It was fine last night.


Hey there,

Can you please run a trace route while you're playing so that we can see where the failure is occurring?

A guide for doing this can be found here:
https://www.pathofexile.com/forum/view-thread/361292
"
"
Henry_GGG wrote:
"
Whenever I enter a new area I get disconnected. It was fine last night.


Hey there,

Can you please run a trace route while you're playing so that we can see where the failure is occurring?

A guide for doing this can be found here:
https://www.pathofexile.com/forum/view-thread/361292
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 10.254.136.1 - 16 | 65 | 55 | 49 | 70 | 321 | 123 |
| 23.27.14.1 - 14 | 67 | 58 | 48 | 70 | 321 | 129 |
| ae8.cr1.nyc2.us.nlayer.net - 14 | 68 | 59 | 49 | 69 | 169 | 144 |
| vlan-77.ar1.nyc3.us.nlayer.net - 14 | 67 | 58 | 51 | 70 | 321 | 99 |
| as2914.ae12.ar1.nyc3.us.nlayer.net - 14 | 68 | 59 | 50 | 65 | 153 | 57 |
| ae-3.r05.nycmny01.us.bb.gin.ntt.net - 14 | 68 | 59 | 50 | 64 | 130 | 85 |
|xe-1-0-0.bbr01.tl01.nyc01.networklayer.com - 14 | 67 | 58 | 49 | 73 | 144 | 135 |
| ae7.bbr02.tl01.nyc01.networklayer.com - 14 | 67 | 58 | 50 | 66 | 157 | 100 |
| ae1.bbr01.eq01.chi01.networklayer.com - 19 | 59 | 48 | 71 | 93 | 192 | 112 |
| ae20.bbr01.eq01.dal03.networklayer.com - 14 | 67 | 58 | 94 | 114 | 202 | 127 |
| ae0.dar01.sr01.dal01.networklayer.com - 14 | 67 | 58 | 97 | 118 | 220 | 220 |
| po1.fcr05.sr06.dal01.networklayer.com - 14 | 67 | 58 | 97 | 114 | 165 | 113 |
|173.192.44.22-static.reverse.softlayer.com - 14 | 68 | 59 | 98 | 112 | 201 | 111 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider


Thank you :)

Checking over the details, the follow problem sticks out:
| 10.254.136.1 - 16 | 65 | 55 | 49 | 70 | 321 | 123 |

This is the first hop/point in your connection, and it is experiencing 16% packet loss and latency spikes in excess of 320ms.
Both of these issues would cause problems for you in-game.

Do you use a wireless connection by any chance?
"
No I use wired.


Do you have a Cable modem/internet connection?

Typically if you're getting that amount of packet loss/latency spikes to your first hop/point, there can be a fault with the modem or the connection itself.

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