POE2 Account compromised / gear stolen

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xjjanie#4242 wrote:

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SonicTMP#5394 wrote:

May as well do a charge back. That will get their attention.

That will earn you a permanent account ban.

And? If the account is already stolen and GGG is refusing to fix it may as well get your money back. Not like that account can play anyway.

bump for fellow victim

Hello everyone,

Since it’s clear this hacking incident is not an isolated issue, I created this forum post where we can share our experiences in order to understand what happened and gather data to assist GGG:

https://www.pathofexile.com/forum/view-thread/3667200/page/1#p25750549

Please share your experience there and use the link provided in the post to check if your Steam account was also affected, and if it involves the same individuals.

bump for fellow victim

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Crainus#7059 wrote:

Hello everyone,

Since it’s clear this hacking incident is not an isolated issue, I created this forum post where we can share our experiences in order to understand what happened and gather data to assist GGG:

https://www.pathofexile.com/forum/view-thread/3667200/page/1#p25750549

Please share your experience there and use the link provided in the post to check if your Steam account was also affected, and if it involves the same individuals.

my account is not hacked , but the keys are all used true, because i already check my steam history and nothing is wrong

bump for fellow victim

Did anyone get unlocked? after getting account locked by support? How long did you wait?

Same problem today

I play in the Steam client (Under the protection of the Steam Guard mobile authenticator)
No other clients are connected.
Someone managed to bypass the restriction on logging in from a new location. I did not receive a Steam Guard code, by email or anything else. My email address was not hacked, since it has a different password and confirmation comes via SMS
Perhaps the issue is on the Steam Client side?
While waiting for a response from support, let's figure out how this is possible? How can you log into the client without confirmations???

I'm sad about the time spent on acquiring equipment for Poe2. I'm even more afraid of how they were able to log into the Poe 2 account at all?