Mac Client - PoE Repeat Crashing - Macbook Pro M4 Max

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BowWizard#1239 wrote:

- Kick off update. It will fail with a message that POE has quit unexpectedly or that the file is damaged.
- Go into the Path of Exile.app directory (/Users/username/Library/Application Support/Path of Exile). Library is a hidden file, so unhide it first.
- Move the .app file to Trash bin.,
- Check if there is an update.dat and Hashcache.dat file. If so move them to the Trash bin too. Leave Content.ggpk alone.,
- Empty the Trash bin,
- Check System settings -> Privacy&Security -> Security. If there is a message about Path of Exile being blocked click on "Open anyway". This should then go away.,
- Restart the update. This should result in the dreaded "File is damaged ..." message. Select "Move file to the Trash bin" but DON'T delete it.,
- Move the Path of Exile.app from Trash bin back to the original folder to /Users/username/Library/Application Support/Path of Exile/
- Right click and select open (double left click will work too).,
You will get an error message, but it should not be the "File is damaged .." There should be an option to "Open". Select that. The update should now run.
- IF you do get the error message that the file is damaged again select "Cancel". Then check the Privacy&Security tab in System Settings again. The message that POE is blocked may have come back. Select "Open Anyway" and the update should start (you may need to choose "open" from the 3 options you get after selecting cancel after doing this).

Note: The security setting might pop up a few times. You need to make sure it has been removed before the update will run so you may need to check it a few times.

I just wish GGG would communicate instead of giving us stone cold silence. I signed up to kill things and get loot, not play a game of tech support to even run the game (edited)

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Warrax81#0771 wrote:

Any news about the steam version?
I currently run PoE on a Macbook pro, steam version without having administrator rights - so none of the suggestions in this thread works for me.

Would really appreciate *any piece of information* regarding progress on fixing the Mac Steam client.

Thanks in advanced

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ExileWeasel42#1955 wrote:

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BowWizard#1239 wrote:

- Kick off update. It will fail with a message that POE has quit unexpectedly or that the file is damaged.
- Go into the Path of Exile.app directory (/Users/username/Library/Application Support/Path of Exile). Library is a hidden file, so unhide it first.
- Move the .app file to Trash bin.,
- Check if there is an update.dat and Hashcache.dat file. If so move them to the Trash bin too. Leave Content.ggpk alone.,
- Empty the Trash bin,
- Check System settings -> Privacy&Security -> Security. If there is a message about Path of Exile being blocked click on "Open anyway". This should then go away.,
- Restart the update. This should result in the dreaded "File is damaged ..." message. Select "Move file to the Trash bin" but DON'T delete it.,
- Move the Path of Exile.app from Trash bin back to the original folder to /Users/username/Library/Application Support/Path of Exile/
- Right click and select open (double left click will work too).,
You will get an error message, but it should not be the "File is damaged .." There should be an option to "Open". Select that. The update should now run.
- IF you do get the error message that the file is damaged again select "Cancel". Then check the Privacy&Security tab in System Settings again. The message that POE is blocked may have come back. Select "Open Anyway" and the update should start (you may need to choose "open" from the 3 options you get after selecting cancel after doing this).

Note: The security setting might pop up a few times. You need to make sure it has been removed before the update will run so you may need to check it a few times.

I just wish GGG would communicate instead of giving us stone cold silence. I signed up to kill things and get loot, not play a game of tech support to even run the game (edited)

Holy cats, this actually works! Thank you!

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BowWizard#1239 wrote:

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Warrax81#0771 wrote:

Any news about the steam version?
I currently run PoE on a Macbook pro, steam version without having administrator rights - so none of the suggestions in this thread works for me.

Would really appreciate *any piece of information* regarding progress on fixing the Mac Steam client.

Thanks in advanced

Someone posted a workaround for Steam a few pages back in this thread. I think page 17 or 18. Someone also wrote a script for it. You could try those. Others have had luck with changing the device_type in the Production_config.ini from Vulkan to Directx12 (or the other way round, can't quite remember which way).