Lost 2 Characters now to random DC

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Papercutsz wrote:

I've now lost 2 characters in the last 2 days to randomly DCing from the game.

I'm still connected to the net while it happens, so I'm not losing connection there.

Lost a 75 in the 1 week race after zoning back into a map to kill the boss. Attacked him twice, nothing happened. Logged out and back in to find myself in default.

Just this second lost a 70 in regular hardcore in docks. Zoned in, shot 2 EKs at a pack, nothing happened so I logged out and back in and I'm in Default.

Do you move characters back to the league they were in when something like this happens?

Why can you enter a zone if you aren't actually receiving from the server?

Feeling like quitting after losing so much time investment to something totally beyond my control and as a result of bad design. If alt f4ing and quickly exiting when in danger of dying are instant then why can you zone in when you aren't actually connected?!

Looking for a support response.