50$ stolen and in game content deleted !

Hey guys! I'm here to help shed a little light on the situation for you. :3

Path of Exile accounts created using Steam do not automatically assign an email address as that information is not necessary to access the account using the Steam client - you only need to be logged into on your Steam profile and you can launch the game from there to access your account that way.

In order to add an email address to an account for the first time, Support will need to do that for you.

If you attempt to do it backwards (ie. create a new standalone account on the Path of Exile website with your email address and password, and then use the website function to attach that new account to your Steam profile) you will write over any Steam-only account attached to your Steam profile in favour of the new standalone account that you have just created.

I hope that clears up any confusion! If you need any further clarification or if you suspect you may have done it backwards (having no characters when you log in on the Steam client is a big clue!) your first course of action should be to email in to us at support@grindinggear.com and provide 1-2 of your character names, or your exact Path of Exile account name if you know it.

We are always happy to answer any questions you may have before you attempt to link a profile to Steam so please don't be afraid to contact us and we will take a look at the account and let you know which way it needs to go. :D