disconnections

hi thanks to all

Yes Im from spain. this is the traceroute toeu.login.pathofexile.com

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.1.1 - 0 | 300 | 300 | 0 | 0 | 14 | 1 |
| 1.176.16.95.dynamic.jazztel.es - 0 | 300 | 300 | 29 | 36 | 154 | 104 |
| 10.255.51.254 - 0 | 300 | 300 | 30 | 44 | 235 | 30 |
| 58.217.106.212.static.jazztel.es - 0 | 300 | 300 | 37 | 41 | 95 | 40 |
| 217.216.106.212.static.jazztel.es - 58 | 90 | 38 | 0 | 37 | 38 | 37 |
| 142.216.106.212.static.jazztel.es - 0 | 300 | 300 | 72 | 77 | 105 | 75 |
| bbr01.lon01.networklayer.com - 0 | 300 | 300 | 73 | 76 | 105 | 76 |
| ae7.bbr02.tg01.lon01.networklayer.com - 0 | 300 | 300 | 69 | 71 | 103 | 70 |
| ae0.bbr02.eq01.ams02.networklayer.com - 0 | 300 | 300 | 88 | 91 | 120 | 89 |
| ae6.dar01.sr01.ams01.networklayer.com - 0 | 300 | 300 | 89 | 92 | 122 | 91 |
| po1.fcr01.sr01.ams01.networklayer.com - 1 | 296 | 295 | 88 | 95 | 229 | 90 |
| f0.4a.3a25.ip4.static.sl-reverse.com - 0 | 300 | 300 | 88 | 90 | 120 | 89 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
There are no disconnects captured by this MTR. You could probably further pinpoint the problem if you ran MTR while playing, until the game disconnected.

I'm slightly worried about the ethernet cord, it's possible that's disconnecting you when the table wobbles or when the neighbor starts their blender or something. Your ethernet connection should not spike to 20ms, and I think there is a problem with it. Replace the cord with a new looking one, and make sure it's got no kinks or bends in it, just a smooth plastic covered braid.

The problem seems to be the second hop, which is everything from your router/modem to the ISP. You're getting latency spikes from the modem to their office. You might be able to fix this, power off the router/modem, then a minute later start it again. If this still does not work, call your ISP and have them reset the router/modem, and test the line for problems.
Last edited by ionface on Dec 2, 2015, 11:27:22 AM
This is the line Ionface is talking about:

| 1.176.16.95.dynamic.jazztel.es - 0 | 300 | 300 | 29 | 36 | 154 | 104 |

That is the stats for data, essentially, as it leaves your house. That 154 number I highlighted is the worst response time recorded in your WinMTR run. The reason I highlighted it, is because it shouldn't be that high. As soon as data leaves your house, it starts seeing ( what looks to be ) intermittent spikes.

In addition to the suggestions made my Ionface, if your modem and router are separate boxes, you can try bypassing your router temporarily and doing another WinMTR run. If the problem goes away, it means we can focus on the router as the source of the problem. If not, it may be an issue you'll have to take up with your ISP. Let's not rush to that assumption though.
"I would have listened... I would have understood!" - Scion

Have you removed Asus ROG/GameFirst yet?
Es un fallo de jazztel ami me pasa lo mismo con un ISP que trabaja atraves de jazztel. Llamales y comentaselo yo de momento estoy esperando a que lo solucionen pero pinta mal. Cualquier duda buscame ingame

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