Steam now offers refunds if you don't like a game for any reason

Refunds in general are a good thing, but the system itself needs work to overcome the negative effects - which is fine since it's only just introduced and we can't expect it to be perfect right out the gate, but I do hope it's adjusted and improved as time goes on, and worry about the effects if it isn't.

As an obvious starting point, a flat 2 hours as the cutoff clearly doesn't fit all games. I've played really good games that could be completed in two hours, and I definitely don't like the idea that such games can't be made any more without "padding them out" so people don't get the full experience and then refund it. It's a tricky problem to solve, but one of the best things about video games is the wide variety of experiences they have, which makes one-size-fits-all approaches like this really not work well, especially when they have the potential to remove financial viability from a large section of that overall variety.