An Unexpected Error Occurred, Disconnected from server (every 2 minutes!)

I am just trying to do my Tora daily before reset in 37 minutes and it keeps kicking me out of the game after EXTREME lag. It isn't my computer or internet connection, it's been doing this to me on and off for weeks now; ever since they added the stupid packs for the expansion. I'm not the only one either.
Please read the "Rules" sticky post and include a WinMTR trace that was capturing to the correct address DURING the time you experienced the issue (meaning before, during, and after).

Try to capture at least 300 packets (around 5 minutes).

With those results, we might be able to provide more assistance. Without that data, there is no help I can give you other than to tell you to run those things.

Chances are though, it's not a GGG issue, but is more likely something local to your route.
A friend and I are having the same issue.

DC example 1:
Tracing route to pathofexile.com [173.192.44.20]
over a maximum of 30 hops:

1 2 ms 1 ms 1 ms 4200g.home.network [10.3.1.1]
2 <1 ms <1 ms <1 ms perimeter.home.network [10.3.1.2]
3 1 ms 2 ms 1 ms L100.PITBPA-VFTTP-31.verizon-gni.net [98.111.203.1]
4 5 ms 2 ms 3 ms G101-0-0-8.PITBPA-LCR-22.verizon-gni.net [100.41.131.84]
5 40 ms 28 ms 29 ms ae18-0.PHIL-BB-RTR2.verizon-gni.net [130.81.163.74]
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 117 ms * * xe-0-2-0-6.r06.nycmny01.us.bb.gin.ntt.net [129.250.9.77]
11 * 117 ms 118 ms ae-1.softlayer.nycmny01.us.bb.gin.ntt.net [129.250.206.158]
12 * 125 ms 125 ms ae1.bbr01.eq01.chi01.networklayer.com [173.192.18.132]
13 145 ms 145 ms 145 ms ae20.bbr01.eq01.dal03.networklayer.com [173.192.18.136]
14 * * * Request timed out.
15 146 ms * 146 ms po2.fcr05.sr06.dal01.networklayer.com [66.228.118.223]
16 * * * Request timed out.
17 146 ms 145 ms * 173.192.44.20-static.reverse.softlayer.com [173.192.44.20]
18 145 ms * 145 ms 173.192.44.20-static.reverse.softlayer.com [173.192.44.20]

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 4200g.home.network - 0 | 232 | 232 | 1 | 1 | 13 | 1 |
| perimeter.home.network - 0 | 232 | 232 | 0 | 0 | 10 | 0 |
| L100.PITBPA-VFTTP-31.verizon-gni.net - 0 | 232 | 232 | 1 | 3 | 88 | 1 |
|G101-0-0-8.PITBPA-LCR-22.verizon-gni.net - 0 | 232 | 232 | 2 | 4 | 16 | 2 |
| ae18-0.PHIL-BB-RTR2.verizon-gni.net - 0 | 232 | 232 | 10 | 26 | 102 | 61 |
| No response from host - 100 | 47 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 47 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 47 | 0 | 0 | 0 | 0 | 0 |
| ae7.BR3.NYC4.ALTER.NET - 1 | 228 | 227 | 13 | 14 | 32 | 13 |
| No response from host - 100 | 47 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 47 | 0 | 0 | 0 | 0 | 0 |
| 4.35.90.138 - 31 | 105 | 73 | 128 | 172 | 255 | 176 |
| ae7.bbr02.tl01.nyc01.networklayer.com - 36 | 97 | 63 | 120 | 121 | 131 | 120 |
| ae1.bbr01.eq01.chi01.networklayer.com - 33 | 102 | 69 | 0 | 129 | 243 | 125 |
| ae20.bbr01.eq01.dal03.networklayer.com - 27 | 113 | 83 | 0 | 151 | 160 | 150 |
| ae0.dar02.sr01.dal01.networklayer.com - 46 | 83 | 45 | 0 | 151 | 167 | 149 |
| po2.fcr05.sr06.dal01.networklayer.com - 37 | 97 | 62 | 0 | 151 | 181 | 150 |
|173.192.44.20-static.reverse.softlayer.com - 31 | 105 | 73 | 149 | 150 | 159 | 150 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider



The lag is pretty bad for a bit then just kicks me back to the login screen. Was playing about an hour ago just fine.
I'm currently having this same exact issue. Will edit this with a trace route when it's finished.

Target Name: speedtest.dal01.softlayer.com
IP: 74.86.116.210
Date/Time: 5/28/2015 8:07:42 PM to 5/28/2015 8:12:41 PM

Hop Sent Err PL% Min Max Avg Host Name / [IP]
1 120 0 0.0 0 0 0 Wireless_Broadband_Router.home [192.168.1.1]
2 120 0 0.0 5 88 10 L100.PHLAPA-VFTTP-86.verizon-gni.net [173.49.67.1]
3 120 0 0.0 8 129 14 G0-5-0-4.PHLAPA-LCR-22.verizon-gni.net [130.81.212.250]
4 120 0 0.0 6 149 22 ae10-0.PHIL-BB-RTR2.verizon-gni.net [130.81.163.140]
5 120 120 100.0 0 0 0 [-]
6 120 120 100.0 0 0 0 [-]
7 120 120 100.0 0 0 0 [-]
8 120 1 0.8 10 129 16 ae7.BR3.NYC4.ALTER.NET [140.222.226.209]
9 120 35 29.2 113 223 119 xe-0-2-0-6.r06.nycmny01.us.bb.gin.ntt.net [129.250.9.77]
10 120 41 34.2 113 204 122 ae-1.softlayer.nycmny01.us.bb.gin.ntt.net [129.250.206.158]
11 120 46 38.3 133 222 138 ae1.bbr01.eq01.chi01.networklayer.com [173.192.18.132]
12 120 43 35.8 150 246 155 ae20.bbr01.eq01.dal03.networklayer.com [173.192.18.136]
13 120 39 32.5 150 243 155 ae0.dar01.sr01.dal01.networklayer.com [173.192.18.211]
14 120 26 21.7 151 242 155 po1.fcr03.sr04.dal01.networklayer.com [66.228.118.186]
15 120 36 30.0 150 220 153 speedtest.dal01.softlayer.com [74.86.116.210]
Last edited by Adenosine on May 28, 2015, 8:14:19 PM
I am also having similar problems, when it worked just fine earlier. Wireless connection.

Using DC beta gateway, WinMTR results:
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| Wireless_Broadband_Router.home - 1 | 390 | 388 | 0 | 2 | 142 | 13 |
|lo0-100.RCMDVA-VFTTP-305.verizon-gni.net - 1 | 390 | 388 | 6 | 12 | 179 | 7 |
| T0-1-0-7.RCMDVA-LCR-22.verizon-gni.net - 0 | 398 | 398 | 6 | 11 | 83 | 11 |
| No response from host - 100 | 80 | 0 | 0 | 0 | 0 | 0 |
| 0.ae1.BR3.NYC4.ALTER.NET - 1 | 390 | 388 | 16 | 21 | 159 | 32 |
| 204.255.168.66 - 34 | 170 | 113 | 0 | 97 | 180 | 103 |
|ae-1.softlayer.nycmny01.us.bb.gin.ntt.net - 34 | 169 | 112 | 76 | 94 | 269 | 81 |
| ae7.bbr01.tl01.nyc01.networklayer.com - 31 | 178 | 123 | 0 | 84 | 261 | 90 |
| ae1.bbr01.eq01.wdc02.networklayer.com - 34 | 170 | 113 | 77 | 85 | 237 | 79 |
| ae0.dar02.sr01.wdc01.networklayer.com - 28 | 189 | 137 | 0 | 84 | 209 | 81 |
| po2.fcr01.sr01.wdc01.networklayer.com - 31 | 179 | 124 | 78 | 84 | 207 | 169 |
| speedtest.wdc01.softlayer.com - 30 | 181 | 127 | 0 | 96 | 285 | 85 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
Last edited by Aklyon on May 28, 2015, 8:10:14 PM
Same issue here...

an hour ago, i was playing just fine, always stable 50ms. now i can't stay connected to the server for more then a couple minutes...


|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| No response from host - 100 | 210 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 210 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 210 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 210 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 210 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 210 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 209 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 209 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 209 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 209 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 209 | 0 | 0 | 0 | 0 | 0 |
| speedtest.dal01.softlayer.com - 32 | 209 | 144 | 109 | 111 | 118 | 112 |
|________________________________________________|______|______|______|______|______|______|
WinMTR - 0.8. Copyleft @2000-2002 Vasile Laurentiu Stanimir ( stanimir@cr.nivis.com )
I'm having the same issues outside of Boston on Verizon.
Last edited by ChaseX13 on May 28, 2015, 8:33:04 PM
Same issue in Texas.
Same issue in NYC
I notice we all use Verizon.
In the meantime... playing on EU servers.
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.1.1 - 0 | 306 | 306 | 0 | 0 | 1 | 0 |
|lo0-100.NYCMNY-VFTTP-327.verizon-gni.net - 0 | 306 | 306 | 0 | 2 | 69 | 1 |
| T2-7-0-4.NYCMNY-LCR-22.verizon-gni.net - 0 | 306 | 306 | 2 | 4 | 7 | 3 |
| No response from host - 100 | 61 | 0 | 0 | 0 | 0 | 0 |
| ae8.BR3.NYC4.ALTER.NET - 0 | 306 | 306 | 2 | 12 | 55 | 3 |
| 204.255.168.66 - 33 | 131 | 88 | 0 | 86 | 101 | 80 |
|ae-1.softlayer.nycmny01.us.bb.gin.ntt.net - 28 | 144 | 104 | 0 | 111 | 148 | 100 |
| ae1.bbr01.eq01.chi01.networklayer.com - 37 | 124 | 79 | 0 | 89 | 98 | 87 |
| ae20.bbr01.eq01.dal03.networklayer.com - 33 | 132 | 89 | 0 | 105 | 224 | 103 |
| ae0.dar02.sr01.dal01.networklayer.com - 32 | 133 | 91 | 0 | 105 | 121 | 118 |
| po2.fcr03.sr04.dal01.networklayer.com - 37 | 122 | 77 | 0 | 104 | 122 | 105 |
| speedtest.dal01.softlayer.com - 38 | 122 | 76 | 0 | 104 | 113 | 102 |
|________________________________________________|______|______|______|______|______|______|
Last edited by ferociouspet on May 28, 2015, 8:40:44 PM
Can vouch for Texas x 2.

Same issue here.

Log in.

Severe latency.

Spikes.

Then "unexpected disconnection".

EDIT: Dammit...I have Verizon as well.

ISP issue?
Last edited by Prizy on May 28, 2015, 8:33:15 PM

Report Forum Post

Report Account:

Report Type

Additional Info