"Chris wrote:What countries/ISPs are you guys on?
Last time we had this problem was with a specific ISP in Australia that it would occur with. I am also passing this thread on to Thomas, our server engineer.
I am having the issue described by the OP. I play from Sofia, Bulgaria. Megalan is the ISP.
I'll give some examples: playing solo, when I am the Docks (all happens on merciless, if that matters at all), it starts in the afternoons, like after 3-4PM local time (GMT +2). My latency jumps to 400+, sometimes hitting 1000. When I change the zone to, let's say, Marketplace or Battlefront, ping goes down to 45, I go again to Docks, I got 400 again, I create a new instance of the Docks, I got 100. It is particularly nasty in party, last few times when I had such big latency, I asked the whole party, and all of the had similar high latency values, which tells me the issue is at the server side and not from my internet connection, since all players connected to that instance have big latency values.
Sometimes I have big latency at Lunaris Temple, floor 2 and 3, but not that frequently.
One of the latest events with such lag was that while playing I pulled like 5-6 mobs, and while chasing me they just went frozen in place, I was walking around them, but they were doing nothing, it was a nice bullet time moment. After 5-6 seconds they just unfroze and of course I was dead immediately.