Premium Stash Tab Sale purchase not showing up

I recently purchased the premium stash tab bundle but it has failed to show up in my stash. I've purchased several stash tab packages in the past so I'm wondering if there's a stash tab limit?

I tried logging out to the character selection screen but it failed to update my stash.

I logged out completely to the server selection but it also failed to update my stash.

I finally exited the game completely and restarted, but again, it failed to update my stash.

I know I purchased it because my MTX points have decreased the correct amount.
Hi Dev8ed,

Did you have any remove-only tabs that may have been upgraded into Premium tabs?

You should be able to verify if you have the right amount of tabs if you create a new character on one of the one-month leagues.
Gameplay & Level Design
Need help? Contact support@grindinggear.com
Yep solved the problem. Thank you! You guys are ridiculously fast on answering problems.
I am having the same problem. I have checked and I only have 3 remove only tabs and they have not changed/been upgraded.
Hi
I have the same problem, i send an email to GGG.
I have bought 200 points and spent on premium stash but dont receive them.
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Dan_GGG wrote:
Hi Dev8ed,

Did you have any remove-only tabs that may have been upgraded into Premium tabs?

You should be able to verify if you have the right amount of tabs if you create a new character on one of the one-month leagues.


Its ok, dont have seen my removeonly tabs upgraded, sorry ;-)
Hey there,

If you are having issues with your purchased stash tabs can you please confirm your remove-only tabs were not turned into Premium Stash Tabs? If you continue to have an issue with this and cannot verify your premium stash tab, feel free to e-mail us at support@grindinggear.com and we'll sort this out as soon as we can.
Need Support? support@grindinggear.com.
Can you confirm that someone that does not buy any premuim stash tabs keeps his remove only and someone that does buy them will have them converted as that seems a unfair deal to me. I end up with full tabs as there is a reason the stuff is obvious still in it.

Long term players are more slapped in the face like this than getting 6 more EMPTY stashes added.
Last edited by roetetoet#5335 on Aug 2, 2014, 10:43:59 AM
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roetetoet wrote:
Can you confirm that someone that does not buy any premuim stash tabs keeps his remove only and someone that does buy them will have them converted as that seems a unfair deal to me. I end up with full tabs as there is a reason the stuff is obvious still in it.

Long term players are more slapped in the face like this than getting 6 more EMPTY stashes added.


Remove-only tabs are NOT meant for long-term storage (as many people are using them for). There is no need to be given an empty tab if you already have tabs in your account. Otherwise people would continue leaving crap in their remove-only and just buying empty tabs all the time. This isn't a slap in the face or punishment, but it is to help their server-side situation of people just keeping remove-only tabs around forever and never taking things out of them. It was an exploit of sorts that has been corrected by converting them when a tab is purchased.
If GGG really wanted to cut down on the total number of tabs people had, they'd provide a way to combine race prizes without taking away the ability to use them in future leagues. I've got 26 of them cluttering up my stash at one or occasionally two item/tab. I could easily stuff all of them into one tab with room to spare; except that by doing so I'd lock them into a single league and never be able to use them when starting new builds in the future.
Did you ever see history portrayed as an old man with a wise brow and pulseless heart, weighing all things in the balance of reason?
Is not rather the genius of history like an eternal, imploring maiden, full of fire, with a burning heart and flaming soul, humanly warm and humanly beautiful?

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