Technical Support (Path of Exile 1) - Urgent : What is this ? "Art/Models/Terrain/Act3/..... has the wrong hash. - Forum

"Art/Models/Terrain/Act3/LargeCliff/tgms/warehouse_water_convex_01_01_c1r1.tgm" has the wrong hash. I'm getting that after re downloading the client . I had to do a fresh install and cleared the game completely and fresh installed ... now this is whats shown after 100% it also checks 100% to 1000% then the error apears without ever loading the game Here is the log : 1.tgm 2014/05/22 14:17:46 *** LOG FILE OPENING * 2014/05/22 14:18:47 * LOG FILE OPENING * 2014/05/22 14:18:49 7500044 14b [INFO Client 1640] Send protocol version 2014/05/22 14:18:49 7500122 1b5 [INFO Client 1640] Web root: http://patchcdn.pathofexile.com/1.1.3.4/ 2014/05/22 14:18:49 7500122 1b6 [INFO Client 1640] Backup Web root: http://patch101.pathofexile.com:8095/patch/1.1.3.4/ 2014/05/22 14:18:49 7500122 1c1 [INFO Client 1640] Requesting root contents 1 2014/05/22 14:18:49 7500169 1e9 [INFO Client 1640] Got file list for "" 0 2014/05/22 14:18:49 7500169 221 [INFO Client 1640] Requesting folder Art 1 2014/05/22 14:18:49 7500247 1e9 [INFO Client 1640] Got file list for "Art" 0 2014/05/22 14:18:49 7500247 221 [INFO Client 1640] Requesting folder Art/Models 1 2014/05/22 14:18:49 7500294 1e9 [INFO Client 1640] Got file list for "Art/Models" 0 2014/05/22 14:18:49 7500294 221 [INFO Client 1640] Requesting folder Art/Models/Terrain 1 2014/05/22 14:18:50 7500356 1e9 [INFO Client 1640] Got file list for "Art/Models/Terrain" 0 2014/05/22 14:18:50 7500372 221 [INFO Client 1640] Requesting folder Art/Models/Terrain/Act3 1 2014/05/22 14:18:50 7500434 1e9 [INFO Client 1640] Got file list for "Art/Models/Terrain/Act3" 0 2014/05/22 14:18:50 7500434 221 [INFO Client 1640] Requesting folder Art/Models/Terrain/Act3/LargeCliff 1 2014/05/22 14:18:50 7500730 1e9 [INFO Client 1640] Got file list for "Art/Models/Terrain/Act3/LargeCliff" 0 2014/05/22 14:18:50 7500793 221 [INFO Client 1640] Requesting folder Art/Models/Terrain/Act3/LargeCliff/tgms 1 2014/05/22 14:18:50 7501074 1e9 [INFO Client 1640] Got file list for "Art/Models/Terrain/Act3/LargeCliff/tgms" 0 2014/05/22 14:18:50 7501136 22f [INFO Client 1640] Queue file to download: Art/Models/Terrain/Act3/LargeCliff/tgms/warehouse_water_convex_01_01_c1r1.tgm 2014/05/22 14:18:50 7501230 1de [INFO Client 1640] Finished checking files 2014/05/22 14:18:51 7502290 377 [WARN Client 1640] Downloaded file "Art/Models/Terrain/Act3/LargeCliff/tgms/warehouse_water_convex_01_01_c1r1.tgm" has the wrong hash. 2014/05/22 14:18:53 7503367 377 [WARN Client 1640] Downloaded file "Art/Models/Terrain/Act3/LargeCliff/tgms/warehouse_water_convex_01_01_c1r1.tgm" has the wrong hash. 2014/05/22 14:18:53 7503788 377 [WARN Client 1640] Downloaded file "Art/Models/Terrain/Act3/LargeCliff/tgms/warehouse_water_convex_01_01_c1r1.tgm" has the wrong hash. 2014/05/22 14:18:53 7504116 377 [WARN Client 1640] Downloaded file "Art/Models/Terrain/Act3/LargeCliff/tgms/warehouse_water_convex_01_01_c1r1.tgm" has the wrong hash. 2014/05/22 14:18:54 7504537 377 [WARN Client 1640] Downloaded file "Art/Models/Terrain/Act3/LargeCliff/tgms/warehouse_water_convex_01_01_c1r1.tgm" has the wrong hash. 2014/05/22 14:18:54 7505114 377 [WARN Client 1640] Downloaded file "Art/Models/Terrain/Act3/LargeCliff/tgms/warehouse_water_convex_01_01_c1r1.tgm" has the wrong hash. 2014/05/22 14:18:55 7505629 377 [WARN Client 1640] Downloaded file "Art/Models/Terrain/Act3/LargeCliff/tgms/warehouse_water_convex_01_01_c1r1.tgm" has the wrong hash. 2014/05/22 14:18:55 7505972 377 [WARN Client 1640] Downloaded file "Art/Models/Terrain/Act3/LargeCliff/tgms/warehouse_water_convex_01_01_c1r1.tgm" has the wrong hash. 2014/05/22 14:18:55 7506222 377 [WARN Client 1640] Downloaded file "Art/Models/Terrain/Act3/LargeCliff/tgms/warehouse_water_convex_01_01_c1r1.tgm" has the wrong hash. 2014/05/22 14:18:56 7506424 377 [WARN Client 1640] Downloaded file "Art/Models/Terrain/Act3/LargeCliff/tgms/warehouse_water_convex_01_01_c1r1.tgm" has the wrong hash. 2014/05/22 14:19:36 * LOG FILE OPENING *** 2014/05/22 14:19:37 7547765 14b [INFO Client 4656] Send protocol version 2014/05/22 14:19:37 7547827 1b5 [INFO Client 4656] Web root: http://patchcdn.pathofexile.com/1.1.3.4/ 2014/05/22 14:19:37 7547827 1b6 [INFO Client 4656] Backup Web root: http://patch201.pathofexile.com:8095/patch/1.1.3.4/ 2014/05/22 14:19:37 7547827 1c1 [INFO Client 4656] Requesting root contents 1 2014/05/22 14:19:37 7547889 1e9 [INFO Client 4656] Got file list for "" 0 2014/05/22 14:19:37 7547921 221 [INFO Client 4656] Requesting folder Art 1 2014/05/22 14:19:38 7549075 1e9 [INFO Client 4656] Got file list for "Art" 0 2014/05/22 14:19:38 7549075 221 [INFO Client 4656] Requesting folder Art/Models 1 2014/05/22 14:19:38 7549137 1e9 [INFO Client 4656] Got file list for "Art/Models" 0 2014/05/22 14:19:38 7549137 221 [INFO Client 4656] Requesting folder Art/Models/Terrain 1 2014/05/22 14:19:38 7549200 1e9 [INFO Client 4656] Got file list for "Art/Models/Terrain" 0 2014/05/22 14:19:38 7549215 221 [INFO Client 4656] Requesting folder Art/Models/Terrain/Act3 1 2014/05/22 14:19:38 7549278 1e9 [INFO Client 4656] Got file list for "Art/Models/Terrain/Act3" 0 2014/05/22 14:19:38 7549278 221 [INFO Client 4656] Requesting folder Art/Models/Terrain/Act3/LargeCliff 1 2014/05/22 14:19:39 7549590 1e9 [INFO Client 4656] Got file list for "Art/Models/Terrain/Act3/LargeCliff" 0 2014/05/22 14:19:39 7549652 221 [INFO Client 4656] Requesting folder Art/Models/Terrain/Act3/LargeCliff/tgms 1 2014/05/22 14:19:39 7549949 1e9 [INFO Client 4656] Got file list for "Art/Models/Terrain/Act3/LargeCliff/tgms" 0 2014/05/22 14:19:39 7550027 22f [INFO Client 4656] Queue file to download: Art/Models/Terrain/Act3/LargeCliff/tgms/warehouse_water_convex_01_01_c1r1.tgm 2014/05/22 14:19:39 7550120 1de [INFO Client 4656] Finished checking files 2014/05/22 14:19:40 7550619 377 [WARN Client 4656] Downloaded file "Art/Models/Terrain/Act3/LargeCliff/tgms/warehouse_water_convex_01_01_c1r1.tgm" has the wrong hash. 2014/05/22 14:19:41 7552242 377 [WARN Client 4656] Downloaded file "Art/Models/Terrain/Act3/LargeCliff/tgms/warehouse_water_convex_01_01_c1r1.tgm" has the wrong hash. 2014/05/22 14:19:42 7552866 377 [WARN Client 4656] Downloaded file "Art/Models/Terrain/Act3/LargeCliff/tgms/warehouse_water_convex_01_01_c1r1.tgm" has the wrong hash. 2014/05/22 14:19:43 7553443 377 [WARN Client 4656] Downloaded file "Art/Models/Terrain/Act3/LargeCliff/tgms/warehouse_water_convex_01_01_c1r1.tgm" has the wrong hash. 2014/05/22 14:19:43 7554286 377 [WARN Client 4656] Downloaded file "Art/Models/Terrain/Act3/LargeCliff/tgms/warehouse_water_convex_01_01_c1r1.tgm" has the wrong hash. 2014/05/22 14:19:44 7554644 377 [WARN Client 4656] Downloaded file "Art/Models/Terrain/Act3/LargeCliff/tgms/warehouse_water_convex_01_01_c1r1.tgm" has the wrong hash. 2014/05/22 14:19:46 7556548 377 [WARN Client 4656] Downloaded file "Art/Models/Terrain/Act3/LargeCliff/tgms/warehouse_water_convex_01_01_c1r1.tgm" has the wrong hash. 2014/05/22 14:19:47 7557359 377 [WARN Client 4656] Downloaded file "Art/Models/Terrain/Act3/LargeCliff/tgms/warehouse_water_convex_01_01_c1r1.tgm" has the wrong hash. 2014/05/22 14:19:48 7558872 377 [WARN Client 4656] Downloaded file "Art/Models/Terrain/Act3/LargeCliff/tgms/warehouse_water_convex_01_01_c1r1.tgm" has the wrong hash. 2014/05/22 14:19:50 7560416 377 [WARN Client 4656] Downloaded file "Art/Models/Terrain/Act3/LargeCliff/tgms/warehouse_water_convex_01_01_c1r1.tgm" has the wrong hash.	Posted by Colton_Pickens1989#3764 on May 22, 2014, 2:25:36 PM Quote this Post
I am currently running a pack check to see if anything shows Edit : as the pack check is running its picking up errors and saying its repaired so im waiting for it to finish out and ill boot again an see Edit : pack check completed and still same error came up .... is there a fix or am i uninstalling again to re install O_o its aggravating Last edited by Colton_Pickens1989#3764 on May 22, 2014, 2:41:05 PM	Posted by Colton_Pickens1989#3764 on May 22, 2014, 2:33:00 PM Quote this Post
make sure you ran PackCheck and PathOfExile as admin (by right-clicking and selecting "Run as Administrator"). If you don't run it as admin, it only detects the problem, but is not able to fix them. Also make sure you have no antivirus or firewall type of software running that can interfere with the patching process. Finally, if you ran PackCheck.exe as admin, then ran PathOfExile.exe as admin and still have the same problem, it is likely you are running into an ISP Cache issue in which case you'll have to wait to patch until the ISP cache has cleared, or you'll have to patch while connected to a VPN to bypass the cache. Good luck.	Posted by Drakier#1520 on May 22, 2014, 3:11:02 PM Valued Poster Quote this Post
thx for some input yes i ran as admin . I uninstalled again and i'm installing without the anti virus/firewall up so if it persist ill launch the game as an admin and try that way . also my connection got interrupted midway through patching before , so maybe it was doomed from their . but ill update as soon as im re installed	Posted by Colton_Pickens1989#3764 on May 22, 2014, 3:24:02 PM Quote this Post
Ok Seriously just got the same error on downloading the game mid way through the download and it just shut the client down ... wtf id like to play lol its making me nuts over here	Posted by Colton_Pickens1989#3764 on May 22, 2014, 4:30:25 PM Quote this Post
So again this is still happening . its a wrong hash error after downloading. I just deleted the ggpk pack ? i cannot remember if correct name but what another thread said to do. So now im re downloading a 4th time. EDIT : I have also turned off my fire wall completely . and set the anti virus into game mode to let traffic through freely so nothing will hinder the download ... Last edited by Colton_Pickens1989#3764 on May 22, 2014, 5:01:28 PM	Posted by Colton_Pickens1989#3764 on May 22, 2014, 4:58:19 PM Quote this Post
reached around 90% download and the error popped up again ... all my games work fine POE refuses to cooperate . I've never had probs like this going back to Open Beta	Posted by Colton_Pickens1989#3764 on May 22, 2014, 6:10:03 PM Quote this Post
you don't need to delete the file each time. simple run PackCheck as admin, then re-launch Path of Exile as admin. In your case however, it keeps corrupting because you keep getting the wrong file. I'm 90% sure your problem is ISP caching, and the ONLY way to fix an ISP cache issue so to either wait until the cache expires (who knows when) or continue patching only while connected to a VPN as I said before. This is especially true if it is always the same error on the same file. Instructions for setting up and using a free VPN can be found linked in the Consolidated Technical sticky post.	Posted by Drakier#1520 on May 22, 2014, 7:10:46 PM Valued Poster Quote this Post
Well 4 install's later and probably 5 packcheck's later on the last install it finally really corrected it and downloaded the missing MB of data , it works now but i have to run with anti virus off for some reason . but above all 9 hours later its working	Posted by Colton_Pickens1989#3764 on May 22, 2014, 10:44:23 PM Quote this Post