Disconnect - Failure to join instance
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Hi,
UPDATE: Found the cause of the problem. I was running PeerBlock and it was blocking access to one of PoE's Servers - 173.192.12.xx Once you allow it through, the problems go away. After the last patch I've started having a weird problem. I occasionally lose connection. What is weird though is that it seems to mostly happen when I join SPECIFIC areas. As an example, I just ran Ledge-Climb back and forth about 4 times with no problems. But as soon as I find the Upper Submerged massage and try to enter it, it IMMEDIATELY crashes. After a couple of logins, the crash area changes. Here's my WinMTR:
Spoiler
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| WinMTR statistics | | Host - % | Sent | Recv | Best | Avrg | Wrst | Last | |------------------------------------------------|------|------|------|------|------|------| | 192.168.1.1 - 1 | 322 | 321 | 6 | 14 | 38 | 12 | | xxx - 1 | 322 | 321 | 13 | 24 | 63 | 17 | | xx.xxx.129.215 - 0 | 326 | 326 | 14 | 25 | 93 | 22 | | agg55.nyclnyrg01r.nyc.rr.com - 0 | 326 | 326 | 15 | 24 | 61 | 42 | | 107.14.19.24 - 0 | 326 | 326 | 15 | 27 | 66 | 41 | | ae-1-0.pr0.nyc30.tbone.rr.com - 1 | 322 | 321 | 15 | 27 | 86 | 34 | | ae9.edge3.Newark1.Level3.net - 0 | 326 | 326 | 14 | 30 | 96 | 20 | | ae-32-52.ebr2.Newark1.Level3.net - 0 | 326 | 326 | 46 | 55 | 108 | 72 | | ae-4-4.ebr2.Washington1.Level3.net - 0 | 326 | 326 | 48 | 57 | 102 | 69 | | No response from host - 100 | 65 | 0 | 0 | 0 | 0 | 0 | | ae-102-102.ebr2.Atlanta2.Level3.net - 0 | 326 | 326 | 47 | 57 | 106 | 70 | | ae-2-2.ebr2.Miami1.Level3.net - 1 | 322 | 321 | 48 | 58 | 104 | 59 | | ae-2-52.edge1.Miami2.Level3.net - 0 | 326 | 326 | 46 | 57 | 150 | 69 | | PEER-1-NETW.edge1.Miami2.Level3.net - 1 | 322 | 321 | 72 | 83 | 272 | 81 | | 216.187.124.60 - 1 | 314 | 311 | 74 | 82 | 127 | 98 | | No response from host - 100 | 65 | 0 | 0 | 0 | 0 | 0 | | No response from host - 100 | 65 | 0 | 0 | 0 | 0 | 0 | | No response from host - 100 | 65 | 0 | 0 | 0 | 0 | 0 | | No response from host - 100 | 65 | 0 | 0 | 0 | 0 | 0 | | No response from host - 100 | 65 | 0 | 0 | 0 | 0 | 0 | | No response from host - 100 | 65 | 0 | 0 | 0 | 0 | 0 | | No response from host - 100 | 65 | 0 | 0 | 0 | 0 | 0 | | No response from host - 100 | 65 | 0 | 0 | 0 | 0 | 0 | | No response from host - 100 | 65 | 0 | 0 | 0 | 0 | 0 | | No response from host - 100 | 65 | 0 | 0 | 0 | 0 | 0 | | No response from host - 100 | 65 | 0 | 0 | 0 | 0 | 0 | | No response from host - 100 | 65 | 0 | 0 | 0 | 0 | 0 | | No response from host - 100 | 65 | 0 | 0 | 0 | 0 | 0 | | No response from host - 100 | 65 | 0 | 0 | 0 | 0 | 0 | | No response from host - 100 | 65 | 0 | 0 | 0 | 0 | 0 | |________________________________________________|______|______|______|______|______|______| WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider Please don't say "well it's that no response from host, call your ISP". A problematic node would not explain being fine for 30 mins then getting kicked off when attempting to do something. After I log back in, I try to goto the same area and would get immediately kicked again. I can re-create the issue. My ping's a relatively stable 60-70, have a 15/1 connection that has nothing else on it (don't say your UL is too low - it's not, I've played just fine for the past 3 months from here). Pingtest.net gives me 0% packet loss and a rock solid connection. So.. anyone have any ideas why I'd crash in certain instances? Only thing I can think of is that the certain instance is hosted in location X, which makes my ISP jump to a bad node. Thanks! Last edited by j0zef#4035 on Mar 19, 2014, 12:10:30 AM
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Here's Pingplotter:
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I've been getting the same thing since Thursday, 03/13/2014. At first I found I got dropped from the same instance immediately, and this happened in multiple areas. But if I control-click to make a new instance in that area, I could sometimes get in. Another problem has been about 90% of the time when I went to town I got logged out with an abnormal disconnect.
Out of curiosity I decided to connect through the European gateway, to see if it might have something to do with routing between the game servers. After being able to play every third instance without a disconnect, I was able to play for almost a full day solo without a problem. Then today I had another abnormal disconnect when I tried to join an instance created by a friend in the US. While I can play solo using a different gateway, my latency has been over 200ms most of the time. This gets much worse in maps, leading to several deaths. This is from the log file of my last try to connect through the American gateway again:
Spoiler
2014/03/15 22:14:02 4015489977 14b [INFO Client 8648] Send protocol version
2014/03/15 22:14:02 4015490055 1b5 [INFO Client 8648] Web root: http://patchcdn.pathofexile.com/1.1.1.1/ 2014/03/15 22:14:02 4015490055 1b6 [INFO Client 8648] Backup Web root: http://patch108.pathofexile.com:8095/patch/1.1.1.1/ 2014/03/15 22:14:02 4015490055 1c1 [INFO Client 8648] Requesting root contents 1 2014/03/15 22:14:02 4015490102 1e9 [INFO Client 8648] Got file list for "" 0 2014/03/15 22:14:02 4015490118 247 [INFO Client 8648] Finished checking files 2014/03/15 22:14:02 4015490430 e0 [INFO Client 8648] Changing to OpenAL device "Generic Software on Speakers (Conexant High Definition SmartAudio 221)" 2014/03/15 22:21:08 4015916000 505 [DEBUG Client 8648] Got Instance Details from login server 2014/03/15 22:21:08 4015916031 514 [INFO Client 8648] Just before calling client instance session 2014/03/15 22:21:08 4015916078 88 [INFO Client 8648] Connecting to instance server at 192.155.227.213:6112 2014/03/15 22:21:10 4015918403 5c [INFO Client 8648] Tile hash: 3003813648 2014/03/15 22:21:10 4015918403 5d [INFO Client 8648] Doodad hash: 0 2014/03/15 22:21:11 4015918715 4ab [DEBUG Client 8648] Joined guild named The Amazon Basin with 149 members 2014/03/15 22:21:29 4015937248 505 [DEBUG Client 8648] Got Instance Details from login server 2014/03/15 22:21:29 4015937248 514 [INFO Client 8648] Just before calling client instance session 2014/03/15 22:21:29 4015937248 88 [INFO Client 8648] Connecting to instance server at 37.58.89.23:6112 2014/03/15 22:21:32 4015939650 5c [INFO Client 8648] Tile hash: 4087198752 2014/03/15 22:21:32 4015939650 5d [INFO Client 8648] Doodad hash: 3870392882 2014/03/15 22:21:32 4015940399 4ab [DEBUG Client 8648] Joined guild named The Amazon Basin with 149 members 2014/03/15 22:21:56 4015964236 505 [DEBUG Client 8648] Got Instance Details from login server 2014/03/15 22:21:56 4015964236 514 [INFO Client 8648] Just before calling client instance session 2014/03/15 22:21:56 4015964236 88 [INFO Client 8648] Connecting to instance server at 173.192.12.48:6112 2014/03/15 22:21:56 4015964361 1d4 [INFO Client 8648] Abnormal disconnect: Failed to connect to instance The thing that confuses me is that my room mate also connects through the American gateway, yet has not been experiencing these disconnects. Another important detail is that I play from two physical locations. I live in the Los Angeles area, but I work near San Diego. The problem started while I was in the San Diego area, yet persists once I'm home. This was not happening at all before 1.1.1. Is there some key tied to each installation of PoE which would affect how servers are chosen for instances? Is it just some problem in the middle? Last edited by zGhostz#4019 on Mar 16, 2014, 2:04:55 AM
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Sounds similar. I can confirm it's related to joining particular instances. I've AFKed in a zone (not any specific one) for hours without problems. But joining a different instance causes me to get disconnected about 50% of the time. I've gotten kicked out of all instances, then I create a different one and it runs fine.
Does anyone know what technically happens when you join a new instance? Does it send you to a different server? Can that cause a routing issue? |
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I went through the log file to see the IPs of the instances that disconnect vs the ones that are good. My findings:
Spoiler
IP Status
173.192.25.26:6112 OK 173.192.12.53:6112 Disconnect 173.192.12.51:6112 Disconnect 173.192.25.23:6112 OK 50.97.123.36:6112 OK 192.155.227.208:6112 OK 50.97.123.35:6112 OK 50.97.123.34:6112 OK 173.192.12.38:6112 Disconnect 192.155.227.220:6112 OK 173.192.25.20:6112 OK 173.192.12.52:6112 Disconnect 192.155.227.214:6112 OK 173.192.12.54:6112 Disconnect 50.97.123.39:6112 OK 173.192.12.62:6112 Disconnect 50.97.123.38:6112 OK 192.155.227.212:6112 OK 192.155.227.213:6112 OK 192.155.227.210:6112 OK 192.155.227.215:6112 OK 192.155.227.211:6112 OK 173.192.12.44:6112 Disconnect 192.155.227.204:6112 OK 173.192.25.18:6112 OK 192.155.227.205:6112 OK 173.192.12.39:6112 Disconnect 173.192.25.30:6112 OK 173.192.25.22:6112 OK 192.155.227.219:6112 OK 192.155.227.217:6112 OK 173.193.53.194:6112 OK 173.192.25.27:6112 OK 119.82.146.60:6112 OK 119.82.146.48:6112 OK 173.192.25.21:6112 OK 192.155.227.206:6112 OK 50.97.123.37:6112 OK 192.155.227.216:6112 OK 173.192.25.25:6112 OK 192.155.227.218:6112 OK 173.192.25.24:6112 OK 173.192.25.28:6112 OK 173.192.12.47:6112 Disconnect 173.192.12.42:6112 Disconnect 173.192.12.40:6112 Disconnect 173.192.12.48:6112 Disconnect 173.192.12.45:6112 Disconnect 192.155.227.222:6112 OK 173.192.25.29:6112 OK 37.58.89.27:6112 OK 192.155.227.207:6112 OK 192.155.227.209:6112 OK 37.58.67.236:6112 OK 37.58.67.210:6112 OK If I disregard the last digit of the IP, which probably corresponds to the unique instance, I can narrow down the list of problematic servers to ONE: IP Status 173.192.25 OK 173.192.12 Disconnect 50.97.123 OK 192.155.227 OK 173.193.53 OK 119.82.146 OK 37.58.89 OK 37.58.67 OK Doing a whois shows that the first 2 servers are both located in Dallas, TX, which should eliminate any routing issues on my or ISPs side. Can someone @ support please check the highlighted server for issues? |
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Bump.
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BUMP. Keep disconnecting when connecting to specific IP.. What could possibly be the cause?
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