Random Disconnects
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I realize this is a known issue, but most replies from GGG have asked people to make their own threads.
In my case, the disconnects happen spaced as little as a few minutes apart, or as wide as about an hour apart. WinMTR to US.login.pathofexile.com (I don't trust these results, see below): |------------------------------------------------------------------------------------------| | WinMTR statistics | | Host - % | Sent | Recv | Best | Avrg | Wrst | Last | |------------------------------------------------|------|------|------|------|------|------| | [REDACTED] - 15 | 220 | 188 | 6 | 44 | 2612 | 10 | | ip68-4-11-192.oc.oc.cox.net - 38 | 141 | 88 | 0 | 21 | 471 | 12 | | ip68-4-11-231.oc.oc.cox.net - 73 | 90 | 25 | 0 | 16 | 131 | 11 | | ip68-4-11-230.oc.oc.cox.net - 29 | 163 | 116 | 0 | 28 | 689 | 11 | | No response from host - 100 | 70 | 0 | 0 | 0 | 0 | 0 | | No response from host - 100 | 70 | 0 | 0 | 0 | 0 | 0 | | No response from host - 100 | 70 | 0 | 0 | 0 | 0 | 0 | | No response from host - 100 | 70 | 0 | 0 | 0 | 0 | 0 | | No response from host - 100 | 70 | 0 | 0 | 0 | 0 | 0 | | No response from host - 100 | 70 | 0 | 0 | 0 | 0 | 0 | | No response from host - 100 | 70 | 0 | 0 | 0 | 0 | 0 | |173.192.25.23-static.reverse.softlayer.com - 0 | 348 | 348 | 50 | 93 | 2632 | 55 | |________________________________________________|______|______|______|______|______|______| WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider I don't actually believe that these results are accurate, the loss %s displaying here are just huge; even 15% going over a wired connection to my gateway. Since I'm not disconnecting every couple seconds, I doubt these numbers can be correct. Also, I ran pingtest.net to various servers all over the US, and the results were always 0% packet loss. Last bumped on Feb 19, 2017, 12:12:09 PM
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Are you on a wireless connection?
I ask because your first hop is really bad. | [REDACTED] - 15 | 220 | 188 | 6 | 44 | 2612 | 10 | You're showing a 15% packet loss, and max ping time of over two and a half seconds. The results are accurate.. keep in mind that this is a loss in ICMP packets. TCP and other protocols have "retry" measures to retransmit failed packets (at a cost). If you are using a wireless connection, I recommend changing the channel on the wireless signal as well as a possible re-location of your router into a more accessible place. If you had x-ray vision and were looking from your PC to the router, you want to be looking "through" as few obstacles as possible (tables, desks, walls, cabinets, etc). |
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Yea as I mentioned in my first post, that first hop is part of what make me suspect that the program isn't properly detecting stuff for whatever reason.
I am on a wired connection directly to my brand new Netgear CG3000D gateway. Forgot to add, after a disconnect I get the error "unable to connect to login server" for a few seconds before I am able to log back in. Other programs using the internet such as skype experienced no interruption during these events. Last edited by Dolmur#3850 on Oct 28, 2013, 6:00:49 PM
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" If you're on a wired connection and getting ping times like that, then you either have a problem with the cable, or a problem with the ethernet card. There's no reason you should be getting that high of latency through a wired connection. WinMTR just does ICMP packets like a normal ping or otherwise. It doesn't really do anything that would be affected by other software as it is a direct network layer thing. You can try PingPlotter for a comparison if you'd like.. run them both at the same time.. see how their results match up. That should hopefully either confirm a problem, or show if WinMTR is having issues. |
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Ran a bunch of tests all evening. I got similar results to what I posted above running WinMTR from a different computer over a different ethernet cord, so I think that rules out the cable or my ethernet card.
I was disconnecting a little less often tonight, more like half hour intervals usually. I had my ping graph up the whole time though and was seeing a lot of ping spikes on a very regular basis (about once every 5-10 seconds on average). I also tried PingPlotter and saw results about 30% better across the board, but that still means I was seeing like 10% packet loss to my router. |
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" If you're getting that sort of loss on multiple PCs connected to the router, then I'm guessing there is a configuration issue with the router itself. Do you have the latest firmware for it, and have you checked all the QoS and Firewall settings for it? |
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I do have the latest firmware, not sure about those other settings yet.
I ran some other tests because I was noticing irregularities depending on the destination I was pinging. Using cmdline ping, WinMTR, and PingPlotter for about 500 reps each I had 0%, 0%, and 1% packet loss respectively when targeting 192.168.0.1. No idea why packet loss is showing up there when I ping destinations further away, but there you have it... Thanks for the help Drakier, I appreciate it! |
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| WinMTR statistics | | Host - % | Sent | Recv | Best | Avrg | Wrst | Last | |------------------------------------------------|------|------|------|------|------|------| | [REDACTED] (same as first hop above) - 0 | 574 | 574 | 5 | 37 | 2772 | 6 | |________________________________________________|______|______|______|______|______|______| WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider |
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Still need help. Cannot progress in-game anymore due to the disconnects.
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having same issues here, disconnects me to login screen once every half hour or so.
I have steady connections, it's just PoE. Bump GGG Best Game Developers
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