GGG, I need urgent help

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falcord2 wrote:
Sorry, maybe this wasn't clear enough:

I have access to my email, there are no problems with that. My email wasn't compromised. Simply, it was changed on the PoE account settings. So while I can easily access all the emails I got since I registered to PoE, none of the verification links work as the PoE account is currently linked to a made up email account.


Well that's a lot easier. They can probably reset your email to what it used to be, then let you reset your password normally.
If your story is true, I really hope GGG can find a way to help you, but if that is not possible you must be aware that this situation is your fault and they hold no responsability as I see it.

IP address is not a reliable method, but billing information might be a way.

The "old email/password" approach is also a no-go.
Last edited by bluefirefox#4915 on Aug 8, 2012, 4:22:29 PM
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falcord2 wrote:
Sorry, maybe this wasn't clear enough:

I have access to my email, there are no problems with that. My email wasn't compromised. Simply, it was changed on the PoE account settings. So while I can easily access all the emails I got since I registered to PoE, none of the verification links work as the PoE account is currently linked to a made up email account.
My mistake.

That should be very easy to remedy. I'm sure GGG can see previously-registered email addresses.
Closed Beta/Alpha Tester back after a 10-year hiatus.
First in the credits!
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bluefirefox wrote:
If your story is true, I really hope GGG can find a way to help you, but if that is not possible you must be aware that this situation is your fault and they hold no responsability as I see it.

IP address is not a reliable method, but billing information might be a way.

The "old email/password" approach is also a no-go.


Yep, I know. I'm not asking for compensation or claiming any rights.

I screwed up and I'd like some help if they're able to give it, that is all.
Last edited by falcord2#5067 on Aug 8, 2012, 4:35:30 PM

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