Got moved out from The Onslaught League after a disconnection
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I know there must be a way of refunding my character on the onslaught league... I need help really badly =\
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" Hey there alaf6164, I'm very sorry to hear that you lost your character in this way, definitely wouldn't be an enjoyable experience :( Unfortunately we cannot move the character back into Onslaught for you I'm sorry to say. What we can do is look at the state of your connection and see if we can improve it or at least identify any possible issues it may have which caused the disconnection in the first place, in hopes of preventing it from occurring again. If you could please run a trace route, this will give us a good idea on the general health of your connection. A guide for doing this can be found here: https://www.pathofexile.com/forum/view-thread/361292 |
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Ohh, come on... Do you really want me to spend 2 more days (I'm a newbe here) lvling up a new character because all my friends are playing on the Onslaught league? It's so unfair. But thank you anyways for requesting so quickly.
PS. In-game it says that you cannot refund characters EXCEPT the ones lost due to a disconnection =( |
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| WinMTR statistics | | Host - % | Sent | Recv | Best | Avrg | Wrst | Last | |------------------------------------------------|------|------|------|------|------|------| | Dlink-Router.Dlink - 0 | 3 | 3 | 0 | 0 | 0 | 0 | | 172-16-250-134.avk-wellcom.com - 0 | 3 | 3 | 1 | 2 | 4 | 1 | | NAT-35.avk-wellcom.ru - 0 | 3 | 3 | 2 | 2 | 4 | 2 | | 93.157.175.1 - 0 | 3 | 3 | 2 | 2 | 4 | 2 | | atlant.naukanet.ru - 0 | 3 | 3 | 2 | 2 | 4 | 2 | | bbr01.xn01.fra01.networklayer.com - 0 | 3 | 3 | 51 | 63 | 88 | 88 | | ae7.bbr02.xn01.fra01.networklayer.com - 0 | 3 | 3 | 53 | 56 | 62 | 53 | | ae1.bbr01.eq01.ams02.networklayer.com - 0 | 3 | 3 | 56 | 77 | 88 | 87 | | ae5.dar01.sr01.ams01.networklayer.com - 0 | 3 | 3 | 50 | 50 | 51 | 50 | | po1.fcr01.sr01.ams01.networklayer.com - 0 | 3 | 3 | 50 | 50 | 51 | 50 | |37.58.67.210-static.reverse.softlayer.com - 0 | 3 | 3 | 49 | 49 | 50 | 50 | |________________________________________________|______|______|______|______|______|______| WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider |
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" Do I want you to? Of course :D! I don't want you to die so that you have to go through the process as a chore though :( Just to be clear, the warning that is displayed upon making a character in Onslaught and Hardcore is: "We cannot restore Hardcore characters for any reason (including game bugs or internet lag)" You have to remember that the game is still in beta testing, this means there can and will be bugs that will result in you dying, in the Onslaught/Hardcore league, this will mean losing your progress and having the character moved to the Standard league. This doesn't mean that we enjoy reading posts like yours or we want people to have to die and start over, so I'm terribly sorry that you've lost your character in a painful way, but we cannot move it back to Onslaught for you, I personally want to, but I literally don't have the ability to do so :( |
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These are the last logs:
2013/06/14 14:56:35 3180875 1b4 [INFO Client 3488] : RyzeGirl (Witch) is now level 30 2013/06/14 14:56:39 3184573 1b4 [INFO Client 3488] $Rawet: wtb sadimas touch 2013/06/14 14:56:48 3193558 1b4 [INFO Client 3488] #Willowfree: I'd hope they'd be taking measures against that without needing to tell us about them 2013/06/14 14:56:53 3199221 96 [INFO Client 3488] Object: 20549 died to degen from buff with owner (killer): 22036 and aura_owner: 0 2013/06/14 14:57:01 3206803 96 [INFO Client 3488] Object: 14063 died to degen from buff with owner (killer): 22036 and aura_owner: 0 2013/06/14 14:57:20 3225991 1b4 [INFO Client 3488] #lfouvcek: no offense, a game should have more dificulties than easy 2013/06/14 14:57:25 3231248 1b4 [INFO Client 3488] #_Ted_Bundy_: How do i load a fresh instance? 2013/06/14 14:57:29 3235008 1b4 [INFO Client 3488] $Mavrosha: WTS _ 5Q 2013/06/14 14:57:29 3235148 1b4 [INFO Client 3488] #KungPawKitten: you should be happy they dont feel like needing to hide the facts 2013/06/14 14:57:35 3241201 64 [INFO Client 3488] Successfully allocated passive skill id: deep_wisdom900, name: Deep Wisdom 2013/06/14 14:57:37 3243089 1b4 [INFO Client 3488] #AzdFreezeStuff: ctrl+click on entrance 2013/06/14 14:57:41 3247145 1b4 [INFO Client 3488] $Refiix: Buying Leveled Faster Attacks 2013/06/14 14:57:43 3249329 1b4 [INFO Client 3488] $WalkingOnADream: WTS _7q 2013/06/14 14:57:59 3264757 257 [INFO Client 3488] Abnormal disconnect: An unexpected disconnection occurred. |
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Thank you for your support. I'm also sorry that I misunderstood that warning =\ well, s**t happens =)
PS. I really love that POE's support is working so well and quuickly. Good job here ;) |
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" Thanks for posting that. We can take a look at your connection and see if it is experiencing any troubles. If you scroll up in your client.txt file a bit more and look for "Connecting to instance server", there should be an IP address listed with it. Example: 2012/03/27 10:33:25 3917590 50 [INFO Client 3768] Connecting to instance server at 127.0.0.1:12345 Instead of 127.0.0.1 it will have a different IP address. Use that IP address as the "Host" to run WinMTR on the instance server. With that IP, use this link to download/run WinMTR and run a trace route to that server: https://www.pathofexile.com/forum/view-thread/361292 This way we can see why you got disconnected and hopefully prevent this from happening again. |
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" You're totally welcome and thank you very much for the positive feedback :D! |
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Unfortunatelly, every IP address I found in this log isn't the same and it seems to me that there's no point in checking the statistics with WinMTR... Am I right?
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