Regarding the temple, the issue of the lock

After 10:30 last night, when I got to the area near the circle, just a few steps away, it wouldn't let me lock, and now it's blown up like this. Look, it's still not locked. What the hell is going on? It's one thing to limit teaming up and reduce locks, but like this, how can I even stay motivated to keep playing?
You can't send pictures here, I've already emailed them to you. Please check it out. If you don't unlock it for me this time, I won't play anymore—it's too upsetting.

To be honest, I have no idea if you mean a lock drop or the key to get to atziri. Not sure why you're not making this clear if you wanted help.