Technical Support (Path of Exile 1) - Freezing -> Unfreezing into GGG logo, black screen, and minimap clear (with log file) - Forum

As of the most recent patch, I am getting freezes every now and then, maybe every 2nd juiced map, that go like this: 1. Game fully freezes 2. GGG logo shows up 3. Screen turns black with the GGG logo up 4. Game unfreezes 5. Minimap is fully cleared This is a log file of the issue: " 2025/08/15 23:05:02 485920531 847c33a1 [CRIT Client 15380] [D3D12] Device Removed. Reason: 0x887a0005 2025/08/15 23:05:02 485920531 4de16de4 [INFO Client 15380] [RENDER] Restarting device 2025/08/15 23:05:02 485920531 a0d81d7 [INFO Client 15380] [RENDER] Stopping device 2025/08/15 23:05:02 485920562 577e699a [DEBUG Client 15380] [WINDOW] TriggerDeviceDestroyed 2025/08/15 23:05:02 485920562 98c76d5b [DEBUG Client 15380] [D3D12] Failed to CreateResource (error: 0x887a0005) 2025/08/15 23:05:02 485920562 98c76d79 [DEBUG Client 15380] [D3D12] Device removed reason: 0x887a0005 2025/08/15 23:05:02 485920562 e0a9b589 [CRIT Client 15380] [D3D12] GPUAllocator::Data::Data() CreateResource failed 2025/08/15 23:05:02 485920562 c48de4e7 [WARN Client 15380] Failed to save minimap: GPUAllocator::Data::Data() CreateResource failed 2025/08/15 23:05:08 485926281 665e1faf [INFO Client 15380] [STREAMLINE] Shutdown Start 2025/08/15 23:05:11 485928625 b40c667 [INFO Client 15380] [STREAMLINE] Shutdown complete 2025/08/15 23:05:11 485928625 665e1f88 [INFO Client 15380] [STREAMLINE] Shutdown in 2.34822 seconds 2025/08/15 23:05:12 485929796 4de16f2a [INFO Client 15380] [RENDER] Starting device: DirectX12 2025/08/15 23:05:12 485929968 10dd04f8 [DEBUG Client 15380] [SHADER] Load shader cache: ShaderCacheD3D12 2025/08/15 23:05:13 485931328 665e1faf [INFO Client 15380] [STREAMLINE] Init Start 2025/08/15 23:05:14 485932062 665e1f88 [INFO Client 15380] [STREAMLINE] Init in 0.734543 seconds 2025/08/15 23:05:14 485932062 b40c6a0 [INFO Client 15380] [STREAMLINE] Initialized (Enabled) 2025/08/15 23:05:14 485932062 847c23ae [WARN Client 15380] [D3D12] Failed to load Agility SDK 2025/08/15 23:05:14 485932140 847c380e [INFO Client 15380] [D3D12] Found matching adapter using LUID 000002276AD03BC0 (NVIDIA GeForce RTX 3060 - MAG 255XF) 2025/08/15 23:05:15 485933250 847c2f4b [INFO Client 15380] [D3D12] SDK Version = Unknown 2025/08/15 23:05:15 485933250 847c0945 [INFO Client 15380] [D3D12] GPU type: discrete 2025/08/15 23:05:15 485933250 847c09a2 [DEBUG Client 15380] [D3D12] VRAM size = 11.83 GB 2025/08/15 23:05:15 485933250 847c09a3 [INFO Client 15380] [D3D12] VRAM limit: 11.83 GB 2025/08/15 23:05:15 485933250 847c1b8d [INFO Client 15380] [D3D12] Shader Model: D3D_SHADER_MODEL_6_5 2025/08/15 23:05:15 485933250 847c19e9 [INFO Client 15380] [D3D12] Feature Level: 12.1 2025/08/15 23:05:15 485933250 847c270e [INFO Client 15380] [D3D12] Wave Lane Count: 32 2025/08/15 23:05:15 485933250 847c2748 [INFO Client 15380] [D3D12] VRS Supported: true (4x4) 2025/08/15 23:05:15 485933296 b40be87 [INFO Client 15380] [STREAMLINE][DLSS]: Loaded version 2.4.10 (NGX: 3.7.10) 2025/08/15 23:05:15 485933296 b40be87 [INFO Client 15380] [STREAMLINE][Reflex]: Loaded version 2.4.10 (NGX: 0.0.0) 2025/08/15 23:05:15 485933296 b40be87 [INFO Client 15380] [STREAMLINE][PCL]: Loaded version 2.4.10 (NGX: 0.0.0) 2025/08/15 23:05:15 485933296 b40bec2 [INFO Client 15380] [STREAMLINE][NIS]: Loaded proxy version 2025/08/15 23:05:15 485933296 b40bec2 [INFO Client 15380] [STREAMLINE][FSR]: Loaded proxy version 2025/08/15 23:05:15 485933296 b40bec2 [INFO Client 15380] [STREAMLINE][XeSS]: Loaded proxy version 2025/08/15 23:05:15 485933296 b40bec2 [INFO Client 15380] [STREAMLINE][PSSR]: Loaded proxy version 2025/08/15 23:05:15 485933296 b40be27 [INFO Client 15380] [STREAMLINE][DLSS] Enabled: true 2025/08/15 23:05:15 485933296 819521e [INFO Client 15380] [STREAMLINE][Reflex] Reflex Low Latency: ON 2025/08/15 23:05:15 485933296 819521d [INFO Client 15380] [STREAMLINE][Reflex] Reflex Flash Indicator: ON 2025/08/15 23:05:15 485933296 b40be27 [INFO Client 15380] [STREAMLINE][Reflex] Enabled: true 2025/08/15 23:05:15 485933296 b40be27 [INFO Client 15380] [STREAMLINE][PCL] Enabled: true 2025/08/15 23:05:15 485933296 b40be27 [INFO Client 15380] [STREAMLINE][NIS] Enabled: true 2025/08/15 23:05:15 485933296 b40be28 [INFO Client 15380] [STREAMLINE][FSR] Enabled: true 2025/08/15 23:05:15 485933343 6c2d2cc6 [INFO Client 15380] [STREAMLINE][XeSS]: Loaded version 1.3.1 (XeFX: 0.0.0) 2025/08/15 23:05:15 485933343 b40be28 [INFO Client 15380] [STREAMLINE][XeSS] Enabled: true 2025/08/15 23:05:15 485933343 b40be28 [INFO Client 15380] [STREAMLINE][PSSR] Enabled: false 2025/08/15 23:05:15 485933359 3877a08c [INFO Client 15380] [D3D12] Buffer Count = 3 2025/08/15 23:05:15 485933359 577e695c [DEBUG Client 15380] [WINDOW] TriggerDeviceCreate 2025/08/15 23:05:15 485933375 2e06ba64 [DEBUG Client 15380] [SCENE] Height Map Texture: 550 x 550 2025/08/15 23:05:15 485933515 577e69fd [DEBUG Client 15380] [WINDOW] TriggerDeviceReset The sad thing is, this is exactly why I won't be touching POE2 until it is fixed, because I have been getting those since day 1 of the EA. Sitting in HO spamming alts for 4 hours straight is peak PoE gameplay. Thanks, Chris. Last bumped on Aug 17, 2025, 9:26:57 AM	Posted by Ydoum#5726 on Aug 15, 2025, 5:13:25 PM Quote this Post
Appears to be a DX12 renderer issue, but it is the only one that allows me to play POE smoothly... Nothing to do with cache, since clearing it did nothing. Sitting in HO spamming alts for 4 hours straight is peak PoE gameplay. Thanks, Chris. Last edited by Ydoum#5726 on Aug 16, 2025, 1:51:33 PM	Posted by Ydoum#5726 on Aug 15, 2025, 5:17:00 PM Quote this Post
Gonna keep bumping every single day Sitting in HO spamming alts for 4 hours straight is peak PoE gameplay. Thanks, Chris.	Posted by Ydoum#5726 on Aug 17, 2025, 4:33:44 AM Quote this Post
BUMP: This is my exact issue. Ill help, theres like 10 posts with hunreds of posts they haven't acknowledged yet. Curious is you have a super Ultrawide monitor? 4090, R9, 64GB, Win 11	Posted by p14HES8s92#2418 on Aug 17, 2025, 8:01:42 AM Quote this Post
" p14HES8s92#2418 wrote: BUMP: This is my exact issue. Ill help, theres like 10 posts with hunreds of posts they haven't acknowledged yet. Curious is you have a super Ultrawide monitor? 4090, R9, 64GB, Win 11 I do not. I have a simple 1080p 240hz monitor and a 3060, which worked perfectly fine until the last update for me. But it appears to be connected with the fact that I did update my GPU drivers recently, which is definitely somehow causing a conflict with the game client, but I just cannot pinpoint the reason. If I downgraded to the old drivers, I bet that it would get rid of the issue. But that should never be necessary! Sitting in HO spamming alts for 4 hours straight is peak PoE gameplay. Thanks, Chris.	Posted by Ydoum#5726 on Aug 17, 2025, 9:26:57 AM Quote this Post