crash when open warehouse in the hideout

The game crashes whenever the warehouse is opened in the hideout, but not happen in other act, crashed only in hideout.

try cleaning all filter, using nothing, the hideout is normal, changed other hideout, still crashed.

Sometimes crash to desktop, sometimes just stuck and cannot do anything.

It was working fine two weeks ago,Three days ago, I came back to play and the game had an update, about 4GB, and then this problem started happening.

please help me, I'm going crazy.

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I've found the problem. It's the Intel graphics driver. I updated the game and the graphics driver at the same time, and that's when this problem started. I tried using DX11 and it worked fine, but it crashed with DX12. The error is the Intel graphics driver. Strangely, it only crashes when opening the warehouse in the hideout, not when doing anything else.

below is the windows log
AppName PathOfExile.exe
AppVersion 0.0.0.0
AppTimeStamp 688960b9
ModuleName igd12um64xe2.dll
ModuleVersion 32.0.101.6972
ModuleTimeStamp 687ab8f1
ExceptionCode c0000094
FaultingOffset 000000000025f783
ProcessId 0x64d4
ProcessCreationTime 0x1dc043735570a7f
AppPath D:\games\poe\PathOfExile.exe
ModulePath C:\Windows\System32\DriverStore\FileRepository\iigd_dch_d.inf_amd64_204ba96c6f0b3e1c\igd12um64xe2.dll
IntegratorReportId 7ca840c6-5afc-4e2f-97d5-e2fcf700eea7
PackageFullName
PackageRelativeAppId
Last edited by yiranlxx#6717 on Aug 3, 2025, 2:04:22 AM
Last bumped on Aug 2, 2025, 9:43:30 PM

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