Kernelbase dll not working and crashing to desktop every minute FIXED!!!

Ok so game not playable no more.
Constant crashes on a new pc!!!
I tried everything and anything, it seems a lot of people still have same problem.

PC Specs:
I7 13400
32 RAM
GeForce 4060 TI
1 TERA SSD
New PC!!!!

GGG Pls explain what this kernel base error a lot of people are getting.
You said something about Nvidia causing some problems in POE 2 but its happening here too, same thing.
POE 2somehow was fixed but when i logged in POE 1 i couldn't even get in a map.
Getting crashes to desktop all the time, like 3 times in 1 minute.
Great league coming out in 1 week, let us play it pls.


Faulting application name: PathOfExileSteam.exe, version: 0.0.0.0, time stamp: 0x68411ce4
Faulting module name: KERNELBASE.dll, version: 10.0.26100.4202, time stamp: 0xfc5b8f29
Exception code: 0xe0000001
Fault offset: 0x00000000000c85ea
Faulting process id: 0x1A78
Faulting application start time: 0x1DBD6D23044F5BA
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\Path of Exile\PathOfExileSteam.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: 715e5f43-ceef-42af-8fba-958188ecf774
Faulting package full name:
Faulting package-relative application ID:
Last edited by DoomOfValyria#5686 on Jun 6, 2025, 2:38:29 PM
Last bumped on Jun 6, 2025, 4:52:11 PM
No, a lot of people most certainly do not have Blue Screens when playing Path of Exile.





You say you've recently purchased a new computer or upgraded an existing one, and now you're getting a Blue Screen bugcheck that's typically associated with RAM issues.

Post a DxDiag on Pastebin and give us a link to it there.

If you're unfamiliar with DxDiags, EA have a step-by-step guide available here which should get you through the process. Open it using Notepad to copy 'n' paste it over to Pastebin.
Buddy first thx for the replay, I rly appreciate if some1 can help me with this.
Second thing is i am not getting a blue screen, what i wrote is the game is crashing to desktop, in the first minute or in the first map.

i opened windows event viewer and i copied the error which is this-->

Faulting application name: PathOfExileSteam.exe, version: 0.0.0.0, time stamp: 0x68411ce4
Faulting module name: KERNELBASE.dll, version: 10.0.26100.4202, time stamp: 0xfc5b8f29
Exception code: 0xe0000001
Fault offset: 0x00000000000c85ea
Faulting process id: 0x1A78
Faulting application start time: 0x1DBD6D23044F5BA
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\Path of Exile\PathOfExileSteam.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: 715e5f43-ceef-42af-8fba-958188ecf774
Faulting package full name:
Faulting package-relative application ID

I've played POE1 FOR ALMOST 10 Years now and never had this problem.
Old setup i had was:
i5 processor
16 giga ram
GTX 1060
512 SSD.

Never ever had a problem running the game.

So, my brand-new pc started showing this kernerbase error from the first log in and i tried everything even reinstalling windows 11 and trying win 10.
I even read some posts about intel processor having to do something with kernelbase problem and tried all in game options combos and nothing worked.
Basically, it's the kernelbasedll file and i am not familiar with it and how to solve it.
If any1 knows how to i would be VERY Grateful, if not i cant play the game:(
Apologies for the misunderstanding.

Try going into the system BIOS / UEFI and disabling Turbo Mode for your CPU. If the game stops crashing, awesome. If not - please do show us a DxDiag as I'd asked in my prior post.

Thanks for letting us know you've tried a fresh OS reinstall; this essentially confirms that the issue isn't actually down to KernelBase.dll. This file is a core part of the Windows OS, and it's not uncommon for crashes caused by other factors to cite the file.
I must say Sarno you gave me the thing i needed :)

TURBO mode off in BIOS made the difference by a mile,

30 mins atm mapping no dc whatsoever.

Man, i must say you saved the league for me.

For everyone with Kernelbase problem its the Freking TURBO mode in BIOS..

Sarno#0493 Thank you so much
"
Sarno#0493 Thank you so much

You’re very welcome!!

After the year-long 3.25 it’s important to me that anyone who wants to play 3.26 is able to.

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