Exception: GetAdapterInfo
Since patch 0.02h I have gotten this error every time I attempt to launch the game. I have taken the following steps;
* Changed the resolution on my monitors, no change in exception error * Unplugged my second monitor, no change in exception error * searched the forums to find a post asking about this already, and found a 6 week old post with no Dev response to it https://www.pathofexile.com/forum/view-thread/3741228/page/1#p26164461 * Used the contact us option, which was entirely unhelpful. * Verified the integrity of my game files, no change in exception error * I am including my dxdiag report for additional information. ------------------ System Information ------------------ Time of this report: 5/16/2025, 12:44:55 Machine name: DESKTOP-FQ3OFL0 Machine Id: {FA744497-52CB-4490-AF7D-5C494BB3945B} Operating System: Windows 10 Pro 64-bit (10.0, Build 19045) (19041.vb_release.191206-1406) Language: English (Regional Setting: English) System Manufacturer: Micro-Star International Co., Ltd. System Model: MS-7E13 BIOS: 1.00 (type: UEFI) Processor: 12th Gen Intel(R) Core(TM) i5-12600K (16 CPUs), ~3.7GHz Memory: 32768MB RAM Available OS Memory: 32542MB RAM Page File: 16615MB used, 29237MB available Windows Dir: C:\WINDOWS DirectX Version: DirectX 12 DX Setup Parameters: Not found User DPI Setting: 96 DPI (100 percent) System DPI Setting: 96 DPI (100 percent) DWM DPI Scaling: Disabled Miracast: Available, no HDCP Microsoft Graphics Hybrid: Not Supported DirectX Database Version: 1.0.8 DxDiag Version: 10.00.19041.5794 64bit Unicode ------------ DxDiag Notes ------------ Display Tab 1: No problems found. Display Tab 2: No problems found. Display Tab 3: No problems found. Sound Tab 1: No problems found. Sound Tab 2: No problems found. Sound Tab 3: No problems found. Input Tab: No problems found. -------------------- DirectX Debug Levels -------------------- Direct3D: 0/4 (retail) DirectDraw: 0/4 (retail) DirectInput: 0/5 (retail) DirectMusic: 0/5 (retail) DirectPlay: 0/9 (retail) DirectSound: 0/5 (retail) DirectShow: 0/6 (retail) --------------- Display Devices --------------- Card name: Intel(R) UHD Graphics 770 Manufacturer: Intel Corporation Chip type: Intel(R) UHD Graphics Family DAC type: Internal Device Type: Full Device Device Key: Enum\PCI\VEN_8086&DEV_4680&SUBSYS_7E131462&REV_0C Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER] Device Problem Code: No Problem Driver Problem Code: Unknown Display Memory: 16398 MB Dedicated Memory: 128 MB Shared Memory: 16270 MB Current Mode: 1920 x 1080 (32 bit) (60Hz) HDR Support: Not Supported Display Topology: Extend Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709 Color Primaries: Red(0.650391,0.333008), Green(0.332031,0.623047), Blue(0.157227,0.052734), White Point(0.313477,0.329102) Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000 Monitor Name: Generic PnP Monitor Monitor Model: DELL P2412H Monitor Id: DELA07D Native Mode: 1920 x 1080(p) (60.000Hz) Output Type: HDMI Monitor Capabilities: HDR Not Supported Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP Advanced Color: Not Supported Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_036aca5c7729dd8d\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_036aca5c7729dd8d\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_036aca5c7729dd8d\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_036aca5c7729dd8d\igd12umd64.dll Driver File Version: 32.00.0101.6129 (English) Driver Version: 32.0.101.6129 DDI Version: 12 Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1 Driver Model: WDDM 2.7 Hardware Scheduling: Supported:False Enabled:False Graphics Preemption: Triangle Compute Preemption: Thread group Miracast: Not Supported by Graphics driver Detachable GPU: No Hybrid Graphics GPU: Integrated Power P-states: Not Supported Virtualization: Paravirtualization Block List: DISABLE_HWSCH Catalog Attributes: Universal:True Declarative:True Driver Attributes: Final Retail Driver Date/Size: 10/17/2024 5:00:00 PM, 2733472 bytes WHQL Logo'd: Yes WHQL Date Stamp: Unknown Device Identifier: {D7B78E66-05C0-11CF-2360-765EA3C2ED35} Vendor ID: 0x8086 Device ID: 0x4680 SubSys ID: 0x7E131462 Revision ID: 0x000C Driver Strong Name: oem216.inf:5f63e5343a1d2d33:iADLSD_w10_DS:32.0.101.6129:PCI\VEN_8086&DEV_4680 Rank Of Driver: 00CF2001 Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C Last bumped on May 16, 2025, 4:02:10 PM
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