Exception: GetAdapterInfo

Since patch 0.02h I have gotten this error every time I attempt to launch the game. I have taken the following steps;

* Changed the resolution on my monitors, no change in exception error
* Unplugged my second monitor, no change in exception error
* searched the forums to find a post asking about this already, and found a 6 week old post with no Dev response to it https://www.pathofexile.com/forum/view-thread/3741228/page/1#p26164461
* Used the contact us option, which was entirely unhelpful.
* Verified the integrity of my game files, no change in exception error
* I am including my dxdiag report for additional information.



------------------
System Information
------------------
Time of this report: 5/16/2025, 12:44:55
Machine name: DESKTOP-FQ3OFL0
Machine Id: {FA744497-52CB-4490-AF7D-5C494BB3945B}
Operating System: Windows 10 Pro 64-bit (10.0, Build 19045) (19041.vb_release.191206-1406)
Language: English (Regional Setting: English)
System Manufacturer: Micro-Star International Co., Ltd.
System Model: MS-7E13
BIOS: 1.00 (type: UEFI)
Processor: 12th Gen Intel(R) Core(TM) i5-12600K (16 CPUs), ~3.7GHz
Memory: 32768MB RAM
Available OS Memory: 32542MB RAM
Page File: 16615MB used, 29237MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, no HDCP
Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: 1.0.8
DxDiag Version: 10.00.19041.5794 64bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Display Tab 2: No problems found.
Display Tab 3: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: Intel(R) UHD Graphics 770
Manufacturer: Intel Corporation
Chip type: Intel(R) UHD Graphics Family
DAC type: Internal
Device Type: Full Device
Device Key: Enum\PCI\VEN_8086&DEV_4680&SUBSYS_7E131462&REV_0C
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 16398 MB
Dedicated Memory: 128 MB
Shared Memory: 16270 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
HDR Support: Not Supported
Display Topology: Extend
Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Color Primaries: Red(0.650391,0.333008), Green(0.332031,0.623047), Blue(0.157227,0.052734), White Point(0.313477,0.329102)
Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
Monitor Name: Generic PnP Monitor
Monitor Model: DELL P2412H
Monitor Id: DELA07D
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: HDMI
Monitor Capabilities: HDR Not Supported
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
Advanced Color: Not Supported
Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_036aca5c7729dd8d\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_036aca5c7729dd8d\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_036aca5c7729dd8d\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_036aca5c7729dd8d\igd12umd64.dll
Driver File Version: 32.00.0101.6129 (English)
Driver Version: 32.0.101.6129
DDI Version: 12
Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 2.7
Hardware Scheduling: Supported:False Enabled:False
Graphics Preemption: Triangle
Compute Preemption: Thread group
Miracast: Not Supported by Graphics driver
Detachable GPU: No
Hybrid Graphics GPU: Integrated
Power P-states: Not Supported
Virtualization: Paravirtualization
Block List: DISABLE_HWSCH
Catalog Attributes: Universal:True Declarative:True
Driver Attributes: Final Retail
Driver Date/Size: 10/17/2024 5:00:00 PM, 2733472 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: Unknown
Device Identifier: {D7B78E66-05C0-11CF-2360-765EA3C2ED35}
Vendor ID: 0x8086
Device ID: 0x4680
SubSys ID: 0x7E131462
Revision ID: 0x000C
Driver Strong Name: oem216.inf:5f63e5343a1d2d33:iADLSD_w10_DS:32.0.101.6129:PCI\VEN_8086&DEV_4680
Rank Of Driver: 00CF2001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C
Last bumped on May 16, 2025, 4:02:10 PM

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