My account was mistakenly blocked. Please lift the ban!!
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My account was suddenly banned at noon on April 29, 2025, with a prompt indicating that I was illegally obtaining game currency and items. However, I have never used game bugs to do such things before, and I don't even know what other game bugs there are. Please investigate this matter and help me lift the ban as soon as possible. Thank you very much!! The game account [Removed by Support]
Last edited by Cameron_GGG#0000 on May 1, 2025, 10:31:58 PM Last bumped on May 2, 2025, 6:47:27 AM
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Hey there, if you have already contacted us at support@grindinggear.com, we will respond to you as soon as we can. We are currently working through a large number of support requests, but please rest assured we will get back to you as soon as possible.
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" I have never heard of such a thing before. Is it possible the ban is because they think you were paying real-world currency for in-game items? I only ask as, the better you understand their concern, the better your chances of a successful appeal. "VPs are not required to change their posting style. They are still welcome to express their opinions and take part in any discussions they wish. Their only responsibility is to continue doing what they have always done - posting in a friendly and constructive manner."
-GGG, 2015 |
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Three days have passed. May I ask when there will be a reply?
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" This is not a joke or a prank — but get ready to wait over a month. I've been waiting for a response for a month now regarding a ridiculously simple issue with their store. I bought some coins, and they don’t count toward the $120 discount on support bundles in the Steam store, even though they do on their own website. As you can imagine, fixing this should be trivial. Yet here I am, still waiting after all this time. |
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