THE MANOR RAMPARTS BUG

Good morning / afternoon / evening.

After I killed the executioner and released the prisoner, I tried to cross to the manor ramparts, but the game crashes...totally.

I created a new character, spent more or less 14 game hours leveling, etc, and when I killed the executioner, release the prisoner and try to move to the manor ramparts, the game crashes again.

I opened a thread on april 21st, and still no answer from support. I emailed support and no answer still...

Is there something going on??