Exception - Get Adapter Info Error message

So I have tried every fix I could find for this and still can't get the game to launch. I'm at the end of my rope. I have no idea how to get this game to run. If anyone has anything that worked for them I'd greatly appreciate it.

I have gotten literally zero help from support. They just sent me a link to this forum and haven't given any response since. Fantastic

I was told by support that someone from the team would respond if I posted here...

This was never an issue for me until I updated to windows 11. Now the game won't start and I get this error message.

I've looked at other posts and i've tried messing around with monitor settings, downloading video card drivers and uninstalling/reinstalling... none of this worked.

Anyone?