Sudden Ping Spike to 20,000ms Every 10–15 Minutes — Disconnects and Instance Reset

Every 10–15 minutes while playing, my ping suddenly starts spiking uncontrollably, eventually reaching up to 20,000ms before the game disconnects me to the login screen. After reconnecting, any active instance (map, delve, etc.) is gone, and my character is rolled back several minutes — losing progress, loot, XP, and time.

This makes the game currently unplayable for me until the issue is resolved or connection stability improves.

Steps to Reproduce:

- Log into the game and play normally.

- After 10–15 minutes, monitor the ping.

- Latency begins to spike until it hits 20,000ms.

- The game disconnects to the login screen.

Upon logging back in, any instance is lost and character progress is rolled back several minutes.

Expected Result:
Stable connection with consistent latency. Character progress should persist unless manually exited or disconnected by the user.

Actual Result:
Ping spikes rapidly and causes a forced disconnect. Progress is lost due to rollback and instance reset.


Additional Information:

- My internet connection is stable and confirmed working — no issues with other games or services.

- Happens in all areas, including hideout, kingsmarch and towns.

- Rollbacks occur on every disconnect — Several minutes of progress is lost.

- Tried different gateways (Frankfurt & Amsterdam, I am located in Sweden)

- Tried restarting my router — no effect.

System Information:

- Operating System: Windows 11

- Graphics Card: AMD Radeon RX 7900 XTX

- Renderer: Tried both DX12 and Vulkan

- Gateway: EU Frankfurt & EU Amsterdam