Regarding the detection of third-party programs

I'm certain that I haven't used any third-party programs, but every time I log in, the system prompts me that it has detected a third-party program. Previously, my Steam account was stolen. I reinstalled the system, but I still received emails about my Steam account being logged in from a different location. I need official assistance to check what program in my computer is affecting the login detection.

"

tutu8420#5355 wrote:

I need official assistance to check what program in my computer is affecting the login detection.

Grinding Gear Games does not provide technical support.

Have you added any files to the game’s installation folder, such as for ultrawide monitor support or ReShade?

I didn't use any reshader. Can you check my account to see what triggered the warning?

No; I am not a member of staff - and like I said, GGG does not provide Technical Support.

Did you download any third-party files for ultrawide support in PoE?

You're going to need some kind of local technical support. It is possible that you have something like malware, or a filesystem issue, etc.

Unfortunately, while this issue is impacting GGG's game, it's unlikely to be something they can do anything about since it involves the rest of your computer.

"

McCloud#0192 wrote:

Unfortunately, while this issue is impacting GGG's game, it's unlikely to be something they can do anything about since it involves the rest of your computer.

As far as I know, this is literally only triggered by unrecognised DLL files in the game’s directory. You might notice I’ve asked twice now whether OP has downloaded third-party software designed to prevent the game from letterboxing on an ultrawide monitor and they’ve yet to answer.

"

Sarno#0493 wrote:

As far as I know, this is literally only triggered by unrecognised DLL files in the game’s directory. You might notice I’ve asked twice now whether OP has downloaded third-party software designed to prevent the game from letterboxing on an ultrawide monitor and they’ve yet to answer.

Yeah that's fair.