DirectX12 crash at launch 'Unsupported(UnconvertPixelFormat)"

I have a crash after closing the game and trying to launch it again.

The only way to be able to start the game again is to change the version of amd drivers.

Everytime the game closes, the crash occurs and I have to redownload amd drivers

2025/04/04 23:38:23 1027093 36ec605c [INFO Client 9200] Enumerated adapter: AMD Radeon RX 7900 XT
2025/04/04 23:38:23 1027187 36ec52d1 [INFO Client 9200] Enumerated device for adapter: AMD Radeon RX 7900 XT. Selected feature level: 45312. Max feature level: 45312
2025/04/04 23:38:23 1027187 36ec7815 [INFO Client 9200] Enumerated output for adapter AMD Radeon RX 7900 XT of \\.\DISPLAY1
2025/04/04 23:38:23 1027187 36ec7815 [INFO Client 9200] Enumerated output for adapter AMD Radeon RX 7900 XT of \\.\DISPLAY2
2025/04/04 23:38:23 1027187 36ec605c [INFO Client 9200] Enumerated adapter: AMD Radeon(TM) Graphics
2025/04/04 23:38:23 1027218 36ec52d1 [INFO Client 9200] Enumerated device for adapter: AMD Radeon(TM) Graphics. Selected feature level: 45312. Max feature level: 45312
2025/04/04 23:38:23 1027218 36ec605c [INFO Client 9200] Enumerated adapter: Microsoft Basic Render Driver
2025/04/04 23:38:23 1027218 36ec52d1 [INFO Client 9200] Enumerated device for adapter: Microsoft Basic Render Driver. Selected feature level: 45312. Max feature level: 45312
2025/04/04 23:38:23 1027250 b3949e91 [INFO Client 9200] [ENGINE] Ready
2025/04/04 23:38:23 1027250 daa6b547 [INFO Client 9200] [STARTUP] Game Start
2025/04/04 23:38:23 1027390 fb9ab62c [DEBUG Client 9200] Rebuilding UI::Core properties. Current input mode = '4'
2025/04/04 23:38:23 1027515 daa6b5a0 [INFO Client 9200] [STARTUP] Game in 0.259081 seconds
2025/04/04 23:38:23 1027515 daa6b547 [INFO Client 9200] [STARTUP] Device Start
2025/04/04 23:38:23 1027515 62857f3f [INFO Client 9200] [RENDER] Starting device: DirectX12
2025/04/04 23:38:24 1027718 daa6b547 [INFO Client 9200] [STREAMLINE] Init Start
2025/04/04 23:38:24 1027765 daa6b5a0 [INFO Client 9200] [STREAMLINE] Init in 0.047222 seconds
2025/04/04 23:38:24 1027765 cb0f8ed7 [INFO Client 9200] [STREAMLINE] Initialized (Enabled)
2025/04/04 23:38:24 1027781 9082c2de [CRIT Client 9200] [D3D12] Finding adapter failed
2025/04/04 23:38:24 1027781 62857eb7 [WARN Client 9200] [RENDER] Failed to start device
2025/04/04 23:38:24 1027781 62857eb2 [WARN Client 9200] [RENDER] Falling back to DirectX11
2025/04/04 23:38:24 1027781 62857f3f [INFO Client 9200] [RENDER] Starting device: DirectX11
2025/04/04 23:38:24 1027921 daa6b547 [INFO Client 9200] [STREAMLINE] Init Start
2025/04/04 23:38:24 1027921 daa6b5a0 [INFO Client 9200] [STREAMLINE] Init in 5.2e-05 seconds
2025/04/04 23:38:24 1027921 cb0f8ed7 [INFO Client 9200] [STREAMLINE] Initialized (Enabled)
2025/04/04 23:38:24 1027968 cb0f96f0 [INFO Client 9200] [STREAMLINE][Reflex]: Loaded version 2.4.10 (NGX: 0.0.0)
2025/04/04 23:38:24 1027968 cb0f96f0 [INFO Client 9200] [STREAMLINE][PCL]: Loaded version 2.4.10 (NGX: 0.0.0)
2025/04/04 23:38:24 1027968 cb0f96b5 [INFO Client 9200] [STREAMLINE][NIS]: Loaded proxy version
2025/04/04 23:38:24 1027968 cb0f96b5 [INFO Client 9200] [STREAMLINE][FSR]: Loaded proxy version
2025/04/04 23:38:24 1027968 cb0f96b5 [INFO Client 9200] [STREAMLINE][XeSS]: Loaded proxy version
2025/04/04 23:38:24 1027968 cb0f96b5 [INFO Client 9200] [STREAMLINE][PSSR]: Loaded proxy version
2025/04/04 23:38:24 1027968 4436f489 [INFO Client 9200] [STREAMLINE][Reflex] Reflex Low Latency: OFF
2025/04/04 23:38:24 1027968 4436f48a [INFO Client 9200] [STREAMLINE][Reflex] Reflex Flash Indicator: OFF
2025/04/04 23:38:24 1027968 cb0f9750 [INFO Client 9200] [STREAMLINE][Reflex] Enabled: false
2025/04/04 23:38:24 1027968 cb0f9750 [INFO Client 9200] [STREAMLINE][PCL] Enabled: true
2025/04/04 23:38:24 1027984 cb0f9750 [INFO Client 9200] [STREAMLINE][NIS] Enabled: true
2025/04/04 23:38:24 1027984 cb0f975f [INFO Client 9200] [STREAMLINE][FSR] Enabled: false
2025/04/04 23:38:24 1027984 cb0f975f [INFO Client 9200] [STREAMLINE][XeSS] Enabled: false
2025/04/04 23:38:24 1027984 cb0f975f [INFO Client 9200] [STREAMLINE][PSSR] Enabled: false
2025/04/04 23:38:24 1027984 ed824f7 [INFO Client 9200] [D3D11] Buffer Count = 3
2025/04/04 23:38:24 1027984 ed828b8 [DEBUG Client 9200] CreateSwapChain: SetFullScreenState 1
2025/04/04 23:38:24 1028046 daa6b5a0 [INFO Client 9200] [STARTUP] Device in 0.533658 seconds
2025/04/04 23:38:25 1028968 a1e40c59 [CRIT Client 9200] [EXCEPTION] Unsupported (UnconvertPixelFormat)
Last bumped on Apr 4, 2025, 5:44:19 PM
Dx12 is failing to load and its falling back to dx11, maybe you have a setting checked that is incompatible with dx11 that causes the crash.

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