KernelBase.dll crash the game

I have the same issue that my game is freezing and then closes itself didn't happen in Settler, started happening on Phrecia, how do I get those error logs like you guys?
Last edited by Exylee#4370 on Mar 9, 2025, 5:02:03 PM
pump, same error as described by others
So this just started happening to me the last few days. I had a few crashes right when entering maps or when engaging the first pack in a map the last day or two, which was super odd cause i haven't had issues since before settlers release and have been playing pretty consistently since then. Haven't made any changes to my software or hardware in months other than the update to 566.36 for poe 2 in Dec. So i spent a day troubleshooting after losing quite few maps.

All changes below resulted with same failed module .dll error and crash:
DDU and install (566.36)
DDU and install (552.22)
Tried both steam and stand-alone
Updated and reinstalled .net9
Windows update to KB5053598
Full refresh install of KB5053598
Tried Dx12 since i was on vulkan and it crashed right away
Cleared all shader caches, reinstalled, ran integ check
Deleted all packed shaders in game directory, ran integ check
Rollback to KB5050009
Tried XMP profile 2 for 4800 (was on 1 with 5200. 400 under spec for DDR5 on cpu)
Tried XMP auto (to turn it off)
Full windows reinstall repair
Pcore-all-53
Changed LLC from 4 to 3 and raised AC line to .85
Bios is already up to date for intel microcodes but reinstalled Jan update just to cover bases (i had power limitations in place of 253w on pl1/2 and 307a on ICCMAX before they released the fix to avoid as much degradation as possible)
Fully cleaned out all game files from appdata and steam folders after deleting for fresh install

I finally had some luck after fixing the load lines to AC:.70 DC:.92 and setting the LLC to 3.5 (ASRock board with scale from 1-5 with 1 being highest voltage and 3.5 being the only half that was added to assist with vdroop). Since auto put them both at .74 was thinking it was maybe related to some spikes or droops caused by load screens/engaging in combat on newer chips in general, not just intel. Possibly related to poor silicone lottery? Not entirely sure. I ended up reverting most of my undervolt changes aside from manual inputs on PL1/2 at 253w and ICCMAX at 307a to make sure they stay at performance levels and don't revert to baseline as recommended by intel for 13/14th gens.

Played for about 6 hours last night and most of today with all my normal settings to make sure this was a stable resolution. So far no CTD. Will update if issues come back but maybe this helps some others.

System spec:
GPU: RTX 4070
CPU: i7-13700kf
Cooler: NZXT kraken 360
Ram: 32gb DDR5
Mobo: ASRock Z790-c
Game storage: WD Blue SN580 1TB
OS: W11 24H2 KB5053598

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