Guild Hideout Portals 100% Disconnect to Login

I have tried a lot of way to get help with this issue. Email support, posting on the bug forums, etc.

I figured I might as well try the Technical Support. I have been a long time supporter of the game and am a bit sad I can't get help with this.

I am really bummed to not be able to use my Guild Hideout with friends.

Here is a link to my previous Support Post. But I think I've tracked it down enough to know what's actually bugged on my account. Seems like others have this same bug.

Previous Post: https://www.pathofexile.com/forum/view-thread/3713545/page/1#p25922237

Bug Report:

If I open a map/temple from my Guild Hideout map device in PoE 1. Anytime I try to enter the zone, my client crashes to login with an "An unexpected disconnection occurred" message.

For that open zone, no matter where I try to enter it, it will crash to login. From Karui Shores, Personal Hideout or Guild Hideout.

This happens on multiple PCs with separate standalone clients. So isn't install issue or network. I connect on one from home and one in work in another city. Something with my account specifically. Another guild member doesn't have the same issue.

Work Around:

I can open maps from Karui Shores or my Personal Hideout and they seem to work just fine.

Side Note:
It also seems that I cannot see Map Devices that a guild member purchased for the guild. We were using the Timer map device and I changed it back to default while testing the bug. Now I can't seem to find the Timer Map device to change it back.

Please help, or I can't use Guild Hideout. Thanks in advance.

Last bumped on Feb 26, 2025, 12:11:09 AM
We have same problem in our guild hideout. Very nasty bug if you don't know what's going on: it looks like endgame is broken.
Yeah. Strange thing is. My buddy in the same guild works just fine. Just my account it seems. And I'm the guild leader.
Yep. I have the same issue. And one guild member had the same in settlers league.
Using the timer map device. It does not work if we change the map device though, so dont know if thats the issue.
We were using the Timer Map Device too. Wonder if it does have something to do with it.

Tried swapping it out. But doesn't fix it though either.

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