Losing Early Access

I played PoE 2 today and everything was good till i didnt shut down the game. When i wanted to play again and wanted to Log in it says that my account does not have Early Access . Pls help
Last bumped on Dec 26, 2024, 9:34:38 AM
Where did you buy the key from?
and what platform you play on?
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Teldurin#7105 wrote:
Where did you buy the key from?
and what platform you play on?


It was gifted to me by friend . He bought on [Removed by Support] i think and i got 2 keys (Steam , Epic ), and i play on Epic right now . Idk what happend yesterday and today in morning everything was ok and i email support

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azzachi#6518 wrote:
"
Teldurin#7105 wrote:
Where did you buy the key from?
and what platform you play on?


It was gifted to me by friend . He bought on [Removed by Support] i think and i got 2 keys (Steam , Epic ), and i play on Epic right now . Idk what happend yesterday and today in morning everything was ok and i email support



Also i have account on their webiste too and linked Epic account with PoE account
ok might be that the key got refunden eather by your friend or by the page that sold it. hard to say support might help but will take a some time

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Teldurin#7105 wrote:
ok might be that the key got refunden eather by your friend or by the page that sold it. hard to say support might help but will take a some time



I mean , it can not be refunded if i already activated him and got game on platform and installed it right ?
its still can. thats the problem if he charged back or if the weside that he bought it from is shady. but support might help. i cant rly tell maby you need to buy it from offial side from GGG
same thing happened to me
Hi there,

Thanks for getting in touch with us.

Could you please contact us at support@grindinggear.com so we can look into this further for you?

Kind regards,
Andrew
This guy is a bot just replying the same thing to everyone.

In the meantime their "support" team has done nothing for weeks except just steal people's money.

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