Did support get my request?

How do I know if support received my request? It's been at least a week since I sent my request, and I've heard nothing. And because I didn't get help from support, I wasn't able to take part in the stash tab sale, which I am quite annoyed at.

I would REALLY appreciate some sort of response other than to wait for a response from support. HOW DO I EVEN KNOW I'M IN THE QUEUE?
Last bumped on Dec 15, 2024, 7:27:01 PM
Hey there, If you've already contacted us via email at support@grindinggear.com then I'm afraid you'll need to wait for the appropriate team member to get back to you. Your email is not lost. We're currently handling a large volume of tickets right now so we really appreciate your patience in the meantime!

We've made a post about this recently: https://www.pathofexile.com/forum/view-thread/3616595

We apologise for any delays in our response and any inconvenience this may cause.

Please note that following up on your ticket or sending a new email may have the inverse effect intended.

Report Forum Post

Report Account:

Report Type

Additional Info