MMO Gaming Mouse side buttons don't work with "I" for inventory

Hey everyone,

I'm having a strange issue with my Razer Naga Trinity mouse in Path of Exile 2.

I've got the 12-button side panel mapped with macros for various in-game functions, including opening my inventory. I've assigned the "I" key to the macro that opens my inventory.

However, when I press the button in-game, nothing happens. If I press it outside the game, it simply types the letter "I" as expected.

I've discovered a peculiar behavior:

If I press the corresponding number associated with the "I" key on the side panel, instead of the "I" key being registered, it inputs the number of the side button itself.
This issue seems to be specific to the "I" key, as all my other macros are functioning correctly.

Has anyone else encountered this problem or have any suggestions on how to resolve it?

I've tried:

Remapping the "I" key to a different side button: The issue persists.
Re-assigning the macro: The issue persists.
Checking for driver updates: My Razer Synapse drivers are up-to-date.
Any help would be greatly appreciated!

Possible Causes & Troubleshooting Steps (You can add these to your post):

Game-Specific Conflict:
Path of Exile 2 might have specific keybindings or input limitations that interfere with the "I" key.
Try checking if "I" is already bound to another action in the game's keybindings.

Macro Interference:
The macro itself might be incorrectly configured.
Double-check the macro's settings in Razer Synapse to ensure it's properly triggering the "I" keystroke.

Game-Specific Issues:
There might be known bugs or conflicts with the Naga Trinity in Path of Exile 2.

Update now it seems none of my macro buttons on the side of the mouse do not work. When 1-5 are set up for Q E R T F. When I hit them in game the game shows me as hitting ctrl even if that is not what my macro is set to on my mouses end.