POE2 and POE1 points No connection

I bought 300 points for the POE2,but the points didn't show up in my POE2 account(YeahBearQAQ#7641).The points only appears in my POE1 account(YearBear#1477).Could you transfer the 300 points?
Last bumped on Oct 31, 2025, 11:04:33 AM
I encountered something like this which resolved itself while in the POE2 shop. The points were also not showing in POE2, though I could see them in POE1. While clicking some things like the + next to where the balance should be, it propagated at some time. Not sure exactly what I clicked to make it propagate, but I did not need to buy anything.

Not sure why it would not show automatically, seems like a bug, but clicking on things while in the POE2 shop might help.
Last edited by Belegur85#5784 on Oct 31, 2025, 10:40:59 AM
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YearBear#1477 wrote:
I bought 300 points for the POE2,but the points didn't show up in my POE2 account(YeahBearQAQ#7641).The points only appears in my POE1 account(YearBear#1477).Could you transfer the 300 points?

Contact support.
But it's because you're using separate accounts for some reason
Hey there, I'm sorry to hear that! Could you please email us at support@grindinggear.com so we can look into this matter for you?

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