Unlinking steam account

I was gifted PoE 2 early access from a friend but they sent it to the wrong account. I already have a steam account linked that i never use and need to unlink the old with the new. I tried unlinking via steam and on pathofexile.com however was unable to do so.
Last bumped on Dec 9, 2024, 2:29:35 AM
Same problem. GGG not answering at all. Send 3 mail to support, noting...
Yeah, I also need to unlink lol

I bought PoE 2 access via this site recently, but forgot that my original account was even linked to a Steam account (much less, one I don't use anymore) since I just download client from this site.

So I bought PoE2 and activated the key via Steam on an Account I use now, before realizing that the old account IS linked to Steam. But now I can't log into PoE 2 with either account open. With my new Steam account, PoE 2 tells me I have no access. With my old Steam account, Steam tells me I have no auth.

Please help.
Hey there, I'm sorry to hear that! Could you please email us at support@grindinggear.com so we can look into this matter for you?
Same waiting for 3days, no respond from the support. just because they don't put an unlink button for under the Steam-linked account...
Pardon my english, I'm French :p

SSF for the win!
"
Joel_GGG wrote:
Hey there, I'm sorry to hear that! Could you please email us at support@grindinggear.com so we can look into this matter for you?



How does this guy get a staff response when I posted virtually the exact same thing an hour ago lmfao. I already emailed them detailing the issue though so hopefully this will be resolved by the time I wake up *fingers crossed*

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