nonexistant support and being muted.
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GM muted me in game without clarifying a reason and sent me to support e-mail. they asked me for account name and disappeared. Mute almost expired - still didn't hear any reason. Last thing I was speaking - that I bought a support pack with a key to early access poe2.
will they reply ever or nobody is working on poe1 anymore? Last edited by Ian_GGG#0000 on Nov 29, 2024, 7:36:53 AM Last bumped on Nov 29, 2024, 7:35:48 AM
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I am sorry if you feel that any moderation action taken in chat was not appropriate. I have passed your message on to my Supervisor, who will be contacting you soon to discuss this issue privately.
If you have submitted a ticket and have not yet received a response, we are currently going through a large number of support tickets, so our response time may be longer than usual. We apologize for any inconvenience caused. Need help with anything? Please contact us at support@grindinggear.com for assistance.
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