Bug Reports (Path of Exile 1) - Latest 3.24.2 Patch crashes the game when trying to start it - Forum

Since installing the new patch via Steam on MacOS today, the game no longer starts. It crashes on startup. https://pastebin.com/YYeVNpic Verifying file integrity passed, but did not help the situation. MacOS: Sonoma 14.5. Macbook Air M1 Uninstalling the game & reinstalling it (via Steam) did not help either. Last edited by xushi#7006 on May 22, 2024, 5:34:26 AM Last bumped on May 22, 2024, 9:17:22 PM This thread has been automatically archived. Replies are disabled.	Posted by xushi#7006 on May 22, 2024, 4:31:06 AM Quote this Post
If it helps, here's the Console output when I try to run the game & it crashes https://pastebin.com/UWmgkkVm	Posted by xushi#7006 on May 22, 2024, 4:39:23 AM Quote this Post
What stands out to me is: 1) Microphone permissions " error 20:34:52.015805+1200 tccd Prompting policy for hardened runtime; service: kTCCServiceMicrophone requires entitlement com.apple.security.device.audio-input but it is missing for requesting={TCCDProcess: identifier=com.GGG.PathOfExile, pid=68414, auid=501, euid=501, binary_path=/Users/<username>/Library/Application Support/Steam/SteamApps/common/Path of Exile/PathOfExileClient.app/Contents/MacOS/PathOfExileClient}, 2) Accessing Process Error: " error 20:34:52.037430+1200 tccd Prompting policy for hardened runtime; service: kTCCServiceMicrophone requires entitlement com.apple.security.device.audio-input but it is missing for accessing={TCCDProcess: identifier=com.GGG.PathOfExile, pid=68414, auid=501, euid=501, binary_path=/Users/<username>/Library/Application Support/Steam/SteamApps/common/Path of Exile/PathOfExileClient.app/Contents/MacOS/PathOfExileClient}, requesting={TCCDProcess: identifier=com.apple.tccd, pid=1211, auid=0, euid=0, binary_path=/System/Library/PrivateFrameworks/TCC.framework/Support/tccd}, 3) TCC Manager Error: " error 20:34:52.038564+1200 tccd Request message contains a target_token to accessing_process (TCCDProcess: identifier=com.GGG.PathOfExile, pid=68414, auid=501, euid=501, binary_path=/Users/<username>/Library/Application Support/Steam/SteamApps/common/Path of Exile/PathOfExileClient.app/Contents/MacOS/PathOfExileClient) but TCCDProcess: identifier=com.apple.audio.coreaudiod, pid=1277, auid=202, euid=202, binary_path=/usr/sbin/coreaudiod is not a TCC manager for service: kTCCServiceScreenCapture. 4) Factory Registration Error: " error 20:34:52.061209+1200 PathOfExileClient AddInstanceForFactory: No factory registered for id <CFUUID 0x6000024c65e0> F8BB1C28-BAE8-11D6-9C31-00039315CD46 The first two seem to be permission issues accessing the mic, but I doubt these would cause the crash ?! The third (TCC Manager) I think is more of a red herring. But the 4th, to me sounds more serious. Can't generate an object (or is it .. instance of a class?) from the factory (which in MacOS development is responsible for returning objects)	Posted by xushi#7006 on May 22, 2024, 4:52:41 AM Quote this Post
" xushi wrote: Since installing the new patch via Steam on MacOS today, the game no longer starts. It crashes on startup. https://pastebin.com/YYeVNpic Verifying file integrity passed, but did not help the situation. MacOS: Sonoma 14.5. Macbook Air M1 Uninstalling the game & reinstalling it (via Steam) did not help either. i'm facing the same issue, it was working just fine, today i launched steam and it did a quick POE update, then it kept on crashing on launch.	Posted by Mustimaster#6015 on May 22, 2024, 5:46:30 AM Quote this Post
I'm also having the same (similar ?) issue. 2 days ago game was fine. Today crashes every time on startup. My version is the MacOS version on Steam and the only error I get is "An error occurred while launching this game: Game configuration unavailable" (I also tried uninstalling & reinstalling to no avail) Last edited by Woodenmanz#7490 on May 22, 2024, 6:30:21 AM	Posted by Woodenmanz#7490 on May 22, 2024, 6:28:40 AM Quote this Post
Same here, instant crash when i start from steam today. I played a lot yesterday, and it worked then. I use macOS Monterey and Mac Studio M1 max. I can add that the patch some days before this league started, it made the game have problems at fights with many mobs, down to 7 fps, and that is why i havent played a lot this league. Last league went rly fine on my mac. That league i played too many hours. :D	Posted by piratika3#0507 on May 22, 2024, 6:46:49 AM Quote this Post
GGG should announced no support Apple M chip based computer to redirect development fund to more meaningful place Especially Apple false advertising. How come the M chip more powerful than Nvidia 40 series, better memory management and run PC game like shit it is Apple shit not the problem of Intel or AMD. This is the start of forum signature: I am not a GGG employee. About the username: Did you know Kowloon Gundam is made in Neo Hong Kong? quote from the first page: "Please post one thread per issue, and check the forum for similar posts first" This is the end of forum signature	Posted by neohongkong#0222 on May 22, 2024, 6:53:59 AM Quote this Post
same here. I don't care about nerfs though. It's a shame because it was a fun game.	Posted by elmaeimy#2453 on May 22, 2024, 8:06:55 AM Quote this Post
Hi everyone, Same here, the game was working perfectly yesterday via steam. Did the update this morning and I get the same error message as you.	Posted by Iggzygipops#3280 on May 22, 2024, 8:29:46 AM Quote this Post
I have crushes on non steam version after today patch all the time when try to enter maps. Before i had 1-2 crushes per month. I run packcheck no fails and cleared shaders cash also tried directx/vulkan no matter game crushes all the time. OS: win11 Last edited by lm0nstrl#5050 on May 22, 2024, 9:01:09 AM	Posted by lm0nstrl#5050 on May 22, 2024, 8:43:48 AM Quote this Post