Game Crashing when I select Char, resulting in crash to desktop/computer restart

Hello, I know there are other forums but non of them helped.

My Specs are:
GTX 4070Ti
i9 149000cpu
64GB ram
z790 hero motherboard.

The crash has been happening since this league and rarely when doing juiced maps in the past. the PC is brand new for 4 months only now.
The game is crashing and re-crashes every time until maybe from 20 tries one will work. the game will then crash again when jumping to town/hideouts.

I did clean install, repair, i also did a format to my computer
others told me to do: repair windows. drivers update. all drivers are updated everything running smooth apart POE.

the error i am having from the event viewer is:

Metadata staging failed, result=0x80070490 for container '{D397268A-724C-B4EF-D641-C9234BA2948B}'

Faulting application name: PathOfExileEGS.exe, version: 0.0.0.0, time stamp: 0x661f2fa1
Faulting module name: KERNELBASE.dll, version: 10.0.22621.3447, time stamp: 0x3d876852
Exception code: 0xe0000001
Fault offset: 0x00000000000653ac
Faulting process id: 0x0x48E8
Faulting application start time: 0x0x1DA93EE235D3E83
Faulting application path: C:\Program Files\Epic Games\PathOfExile\PathOfExileEGS.exe
Faulting module path: C:\Windows\System32\KERNELBASE.dll
Report Id: feaa5e4f-3f8b-4d58-8ebb-06ef3e958795
Faulting package full name:
Faulting package-relative application ID:

thanks loads for having the time to read this.
Last bumped on Apr 21, 2024, 9:28:25 AM

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