Latency Problemes

I wrote an email and got a fast and good response, thanks for that! I did everything new suggested there, so the last option was that I should post it here to get technical support.

Hello GGG support,
since the necropolis launch i occasionally run into connection problems, you probably hear this frequently but did every possible thing that got suggested.

First of all it cant be my pc, i upgraded it a year ago and i can run VR and every other game, it worked until this league and everything is updated.

My Internet runs normal as well, discord, streaming or other online games run fine. I already restarted it so many times, it cant be it.

I have zero other backround things running, i even used discord on my phone with my flat.

I used some cmd stuff to clear everything

(this 4 commands)
ping google.com ipconfig /flushdns netsh winsock reset catalog ipconfig /release ipconfig /renew

I used different connections, Frankfurt, Amsterdam, Milan, Paris and London, everything in central europe

I did everything to the controls that i could think of

And now to the real confusing part:

I am standing in my hideout with a latency of 10ms, everything is fine and i can cast without any lag. Then i go into a shaper boss, it went up to 200, just like that. Then it hovers aroung 80-100 but it honestly didnt feel like it. I cant cast spells and everthing is just delayed, macking it unplayable.
So I die, getting send back to the hideout, 10ms.
Then my friend carries this shaper, get out, i went in a cleared shaper map and it just gives me 80-100ms, how?
I mean, i got this new turtle hideout and some people get problems joining it, so i assume it is harder to load the hideout then the shaper lobby.
I play with 2 friends, one of them is facing the same problems as me, one never had such problems. We have the exact same settings, i got slightly better internet and hardware. There is nothing left i could think of.

My account is @TomThelen , my necropolis character is @TomTotenbringer

Is there something you could do to fix it, does it have something to do with the instances? Disconnects resulting in map loss are also sometimes the case, i dont want anything back, i just want to play.

Sincerly
TomThelen
Last bumped on Apr 10, 2024, 2:55:07 PM

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