Account banned by an administrator for no reason

Hello there,
I've been playing since 2016 but today , almost caught me with blood pressure about account banned with no reason of breaching terms of use . I did send mail to GGG support but got the same general answer of brraching terms of use nothing specific ?

Username : bibogame2710
Account banned for : breaching terms of use ?
I cant post on forum by that account so i have to create a new account to seek guidance on forum for specific problem

Since 2016 I
-Downloaded clean game from pathofexile.com
-Downloaded and used filter.blade for looting color
-Used Api or whatever it is to connect to poe.ninja for price check and to buy stuff on official pathofexile website
-Sometime installed Cfospeed to stablize the connection and gameplay ping
AND THATS ALL , AND A BIG NO TO WHATEVER
- GAME CLIENT MOD
- GAME OVERLAY MOD
- GAME SCRIPT MOD
- NO GAME HACK , BOT , SPAM , ALT SPAM
- NO OUTSIDE OF OFFICIAL GAME AND OFFICIAL WEBSITE ABUSING OF ANYTHING

Everything was fine until yesterday , a ban issued on my bibogame2710 account for breaching terms of use . So anyone with similar problem can tell me what is going on .
Sorry for my bad english
Last bumped on Nov 4, 2023, 8:21:07 AM
We are unable to discuss any moderation action or bans on the forums unfortunately. If you have further questions regarding your account please email us at support@grindinggear.com and the relevant teams will be in touch as soon as they are able.
I did send email to GGG support sir ! But they told me my account has been banned for breaching terms of use and thats it . I didnt even know what i was doin wrong to get banned
Great , told me that i violated section 7 and that a team under-go in-depth investigation before taking any action against an account . I can assure you the game will be uninstalled so no more investment in time and money and suddenly one f great day you get banned out of nowhere because the in-depth team cant DISTINGUISH whether you using bot or just some random ping spiked allegedly as a bot

Beware to all of Exiles out there , dont use Csfosspeed and Poe.ninja cause one day you will be banned like me

Good-bye to 7 years of wandering Wraeclast
Last edited by lehongphuong999#3453 on Sep 28, 2023, 9:13:50 AM
can understand your feeling of getting banned.
Your thought on using "Csfosspeed and Poe.ninja" - i was banned yesterday (only knew it when i logged in just now): but i didn't even use these software.

The GGG team, does not want clarify the details, and close the case, which it really puzzled me
one point u mentioned, one random ping spiked allegedly as a bot: how to proof this, that no bot is used? i played the game, with high spike sometimes, (probably due to my internet connection).
YEAH , guess my account was like on RNG and bad luck happened . cant argue sht with these people . Wish that i was using recorder to record the whole PC as i was playing to smash that to their face , but again couldnt argue sht with them as they labeled me as section 7 violation . read it again and again and couldnt figure it out what did i do wrong to get banned . so my best guess was csfosspeed or poe.ninja or perhap my stupid internet provider that caused ping spike that was labeled as NETWORK OVERLOAD their server . that's it .
their game their rule their staffs , life just goes on ignore them sht you stepped on and consider it a bad day
They banned me for "breaching of term use" - which when i go through the T&C, it is like a library, expecting us to go through line-by-line.
So, honestly, i am still hoping GGG to look into those banned accounts, and study carefully.
Not to mention i have been in this game since Year 2019. It is a 4 years experience. If they expect me to play foul, they should ban me earlier.
I once again, emphasize i don't play foul, no bot, no RMT, and whatever that could get me banned.
So, still receive no news in mail, after i asked for clearer reason of getting banned
meh , you wont get anything from them for specific cause it'll " enables people to avoid detection second time around . So clueless what they're trying to say . and i've been here for like 7 years and playing POE as it is and the way just the same they banned me yesterday , why no ban me earlier ? or they're gathering enough evidence for like 7 years to ban me now
"
lehongphuong999 wrote:
Beware to all of Exiles out there , dont use Csfosspeed and Poe.ninja cause one day you will be banned like me


yes, beware, cheating will get you banned permanently and trying to feign ignorance or innocence won't work.

"
UnreasonableBan wrote:
So, honestly, i am still hoping GGG to look into those banned accounts, and study carefully.


If you've appealed it and they have upheld the ban you can be sure they have went over it with a fine tooth comb, they have no issues unbanning people if they are not sure.
Ancestral Bond. It's a thing that does stuff. -Vipermagi

He who controls the pants controls the galaxy. - Rick & Morty S3E1
Last edited by lagwin1980#2224 on Sep 28, 2023, 2:19:14 PM
Yeah whatever , human brain are all the same . You buy the same stuff from 2 people
A you gave the money but you didnt get the stuff so your brain trigger scam , cheat detection so jumping to conclusion to the B is the same while the B will give you the stuff you want if you gave them the money

Same here , same result wil get the same conclusion as BOT , CHEAT no matter what you do because their POV are the same

Im not begging to prove any of my innocence here . I gave my point my thought and my done so if its a ban then so be it

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